I had an oil change performed by SSA. What a mistake. My car never leaked oil until then. The cars…read morelast oil change and inspection was videotaped by previous dealership. I was led into the repair bay like a sacrificial lamb. I was asked to pay over $1700.00 for a n oil leak that never existed. I left after the oil change and put my car back in my garage. Oil is leaking everywhere. I repinde to there text about lack of satisfaction and I'm being ignored. Is there any recourse and how should it be handled?

Terrible place. Ripped me off for thousands, then gave me my car back still broken. DO not use…read morethese people, they are horribly dishonest and they don't know how to fix the care they claim they specialize in. I have never been more unsatisfied and unhappy with this company.

Even tho it was the last day of the month for stickers Brian still found the time to fit me in…read more Always helpful and honest at Sullivan Kingston

Everyone is always so kind and welcoming. Service is efficient. I wouldn't trust anyone else with…read moreour vehicles!

Amazing service! Normally when I go somewhere for an oil change, I have a lot of anxiety about…read morethings not being explained to me or having an incomplete service. I had a great experience at this Jiffy Lube, and I left stress-free! David, specifically, worked closely with me on everything I needed to know and he was very thorough and prepared for anything I needed. If you get the chance to work with David, you'll be getting excellent service and great communication.

Went for drive-in oil change today. Couldn't take my car. Not enough employees…read more Not a problem. Competitor was happy to take my vehicle...and even accepted the Jiffy Lube coupon.

This place is run like a well oiled machine. Staff are very knowledgeable and friendly. The wait is…read moremaybe 15 minutes not bad when you have pulled in with no appointment. The price is fair. We have been a customer for a few years.

Super happy with the work they did and more so happy with the customer service at this location. I…read moregot the radiator flushed here but the next day there was a very fine hole in the reservoir and was shooting fluid out.. went back in and no questions asked the guy went out of his way to fix it even though they could've just said not our problem like I feel is what most other places would say. Always come to Valvoline anywhere I go across country and it's never been bad. One of those places you'll be a customer for life.

Mike did a great job on my inspection but also alerted me to a potential disaster. His sharp eyes…read morepicked up something I would have never guessed. Since my car was under warranty I had it towed to my dealer to have it fixed. I am so grateful to Mike for saving the day.

My car broke down on the highway on a Sunday. I was able to pull into the parking lot of this…read morebusiness. AAA was unable to come and tow we immediately, and I had to get to Boston to work. I left the car with the key inside. The next day when I called AAA it turned out they hadn't towed because it was unclear with the business closed that I didn't owe the business any money. I called the business and the owner kindly agreed to tell the AAA tow truck that they were free to remove the car. But they didn't make it before 5, so I called him again, caught him for the second time in the midst of a busy day, and asked him (per AAA) to leave a note with the car written on his letterhead. Most mechanics I've encountered would have told me where to go with my request; he was kind, reassuring, and did exactly what I needed. The level of kindness and generosity he showed was above and beyond, and I shall be forever grateful. If I lived anywhere near Kingston I'd absolutely go to this garage for life.

I called them around 2:00 PM even they call the store in different Location. They know I'm coming…read moretoday to do the oil change and they didn't order filter for my car. I drive 40 minutes to get there after I get there He told me we didn't know you coming at 5 o'clock. We did an order the filter and we cannot do the oil change our filter and after 40 minute drive I have to go home with the oil change and they are not worried about it.

Service part was fine. But no care or compassion to what they did to my interior. I have 2023 Lexus…read morewith white interior. I do a lot to keep it clean. There are no stains or anything anywhere. But when I got my car back I instantly noticed all the dirt marks everywhere. I called who I believe was the manager over to look and see and he just stood there and stared with nothing to say. I said ummmm this is not okay and he said well yea I guess the finger prints could be from us but other than that it's dirt. And I said yes dirt from you guys!!!! My car didn't look like this before coming in. He literally had nothing to say and couldn't care less. Never going back there again. They clearly do not care about being careful with your interior.

I brought my vehicle in for new tires and they gave tires with a date code from 2010...what a scam.read more

This happened to my 18 yr old Nephew they took advantage of a young kid trying to do the right…read morething Bad Experience at Dana's Auto - Kingston I feel others should be aware. I brought my vehicle to Dana's Auto and was quoted $5,000 for repairs. They had my car for nearly a month and half and gave it back to me twice, only for issues to continue. One of the issues happened not even 2 minutes after i pulled out of the auto shop. The third time, they kept my car for another 2 weeks and then refused to release it to me until I paid them an additional $218 on top of everything else. This whole process was incredibly frustrating, expensive, and time-consuming. I cannot and will not recommend Dana's Auto based on my experience.

I was stuck here two hours away from my destination with car troubles and they took time out of…read moretheir day to scan and diagnose my issue free of charge. I wasn't sure if I could make it back but they reassured me I would be okay. Every other place in the area wouldn't help with the issue, but they helped and were very kind and prompt despite doing it for free.

This is a locally owned shop. They are trust worthy, responsive, and reliable. They do not try to…read moretake advantage and go out of their way to fit you in when an unexpected repair or service is needed.

Honest, kind and reliable. Jim and Mike are so knowledgeable and I love having such trustworthy…read moremechanics. Their prices are much lower than dealership prices and more importantly, I know that they will be honest about work that needs to be done.

Very nice! Accommodating. Dropped car off on Sunday night. They opened at 8am and by 10 I had a…read morecall. They had gone over everything and gave me estimate. Car was repaired by 4pm. Can't asked for more than that! And... the price was right ! Thank you Jim and Mike!

oil change, tire rotation, full vehicle diagnostics. Honest…read morework at a reasonable price.

Susie Flinn made a great impression on me and my wife she was honest and kind and got us a quick…read moreappointment and listened to our concerns! Great customer service!