This is by far the best flooring store I've ever been to. The place is clean, organized, and you…read morecan tell the owner Dennis really cares about what he does. He's friendly, knowledgeable, and always willing to help. The store is well thought out and has a big selection to choose from. You don't see that kind of dedication and professionalism very often anymore. I'll definitely be coming back here for any future flooring projects.

From the owner: Basin Floors provides top-quality flooring materials, expert installation, and full home remodeling…read moreservices. We offer a wide range of hardwood, laminate, luxury vinyl, carpet, and tile, along with professional installation backed by our trusted workmanship guarantee. In addition to residential projects, we specialize in commercial flooring and tile installations, delivering durable and stylish solutions for businesses. Whether you're updating your home or tackling a large-scale commercial project, our team ensures exceptional craftsmanship, competitive pricing, and outstanding results. Visit our Moses Lake showroom or call us to get started today!

They did a great job. Slab, fab, and install all within 2 weeks at a reasonable price…read more Will be using them in the future

Serge and his install countertops in my house. Communication, timing, quality. They went above and…read morebeyond to make sure my wife was happy with look of our kitchen. Best prices in town.

Barb, Rick and Mike are awesome. Barb helped design the kitchen. She made it fit our house and…read morepersonalities beautifully. It's exactly what we wanted. She helped us pick colors, cabinets, knobs and countertops. Made us think about functionality and storage. I cannot say enough about her. she knows her business. Rick and mike helped install the cabinets, tile and flooring. They made it stress free! Answered all my crazy questions always told me when they were coming and going. They are both really skilled in their trade and made everything fit perfectly in a imperfect older house. Covid did slow the process down but I would do it again! Especially with these three musketeers.

I can't recommend Barbara in the cabinet department. Weeks of appointments and still not much of a…read moredesign. Then she stopped returning my emails and texts. I took my house plans elsewhere and in 2 weeks had a beautiful and thorough cabinet layout. I will say, however, that the ladies in the tile department at Skaug's were exceedingly helpful.

Best customer service hands down!!! Unrolled some vinyl we bought and found some damage. They…read morereplaced it with no problem. While it is super inconvenient to have to go and get it replaced, they sure made it easier and we sure did leave knowing we will be back again!

Before you go to a box store or anywhere else for carpet / countertops talk with Alex at Cost Less…read more He is friendly, positive and an expert at setting you up with the best deal. He saved us thousands over the EXACT product & service from Home Depot. Wow. Thank you Alex and God bless, -K

In the last five years, Marty has helped us with all kinds of projects. He has built our fence,…read moreinstalled a dog door and hung our canoe in the garage. He is very happy to take care of little jobs, larger remodels and construction. Know a busy professional or a Little Old Lady or Man? Chances are that Marty will be able to help them with many tasks that they need done but lack the skills or tools to complete.

My daughter needed an Air Conditioner installed in her bedroom window. I called Marty on Friday and…read morehe was here Saturday morning. Did a great job for a great price!

We have had several contractors over the years and wish we could go back in time and hire Grants…read more They are by far the most thorough, clean working, and respectful to work with. They also provide detailed invoices so you are fully aware of costs and are easy to communicate with on cost saving ideas. Their shop may not have everything but they can order it for you to look at and give you sound advice on what you may want based on the use (i.e. I have 3 boys so I need a higher traffic floor) I never had communication or work this good with other contractors. Plus they really do show respect for the homeowner. The past ones would only talk to the man of the house (and the woman of the home is the breadwinner) Grants clearly respects everyone!

I have the most beautiful new kitchen. I appreciate the extra care that we were given and…read moreanswering all my questions. Quality service!!!

Asked for a quote for grout repair. They responded immediately, on a weekend no less. The quote was…read morevery reasonable for the proposed work. Edger is a sincere, knowledgeable and trustworthy individual.

If there was a lower rating I'd use it. Edgar is a nightmare - and worse yet, hides behind his…read moreChristian facade. He kept hiring unlicensed people who he didn't supervise. I had holes in my walls where there didn't need to be, tiles that his tiler couldn't figure out how to center on the wall....MY personal favorite was when one of his guys installed the medicine cabinet with a faucet that blocked it from opening. Rather than point that out - the guy kept installing it - pointing to it (he doesn't speak English!) and laughing! The T11 on the outside of the house got installed at 7 pm on a friday night because I casually asked if they could put up plastic or something, it was December! And it was the WRONG SIZE!~ A few months after I kicked him out and said ENOUGH an electrician went to move a switch location and discovered ALL the can lights needed replaced because they weren't attached - just propped into the ceiling...($$KaChing$$). Then we discovered the toilet leaked...when that got pulled up we discovered water up under the tile, to chip that up we discovered the wiring for the heated flooring installed right to the edge - and it got broken - the WHOLE less than one year old marble floor had to come out and be replaced. ($$$KaChing$$$). AND, he left a broken ceiling heater behind we had to pay to dump. My contractor friend offered to be a go between with him to get resolution going and got nothing but drug along when he realized he needed to pay for the damages. After 2 months of blow off I filed small claims and won a judgement. I turned it into the insurance company and he won't authorize it. Moving on to lien on his house and business.

I had a great experience. I needed my sliding glass door repaired (it was no longer sliding) and…read morethey inspected it, diagnosed the problem and gave me a fair estimate to replace it along with an explanation of why repair was not a viable option, and as soon as the door came in they scheduled the work and replaced it. They worked quickly and cleaned up nicely when they were done.

Send a ridiculous estimate because they dont want to do the little jobs. When I called and…read morequestioned I was treated rudely and told that he forgot to delete the last estimate. He and his buddy in the background thought the whole thing was great fun!