Greatest car experience ever. My son and his girlfriend…read morewere passing through town when the engine light went on and the car was making engine sounds. They stopped here, the mechanic fixed an ignition coil. They were In and out in less than 20 minutes. What a savior!

During a summer road trip to Texas to visit family and friends after seeing my in-laws in Ohio and…read moreIndiana, our truck suffered a blowout from running over a nail. With temperatures soaring to 103 degrees Fahrenheit and feeling more like 120 due to humidity, we were forced to stop for repairs. The truck got towed here. Contrary to other customers' experiences of slowness, the service was prompt and friendly. The staff worked diligently to install a new tire, which they got from Tennessee since it wasn't available in-shop. Although the repair resulted in an unexpected overnight stay and some delay, the shop's kindness and efficiency made up for it. They welcomed our dog inside and even offered a ride to our hotel. Given the situation, the service was courteous, efficient, and fairly priced for the truck tire. We highly recommend them for their professionalism, fair price and customer service. They do charge extra if you use a credit card.

In all sincerity, I had one of my absolute best customer service experiences at DJ's Auto Repair. I…read morereally can't recommend this shop highly enough. Here's what happened... I was coming through Little Rock, AR from Austin, TX on a road trip out to D.C. My car broke down about 15 miles east of Little Rock on an incredibly hot summer day. Not knowing anything about this shop, the tow truck dropped me and my car off at DJ's. When I got there around 1pm, stressed out from the breakdown, I immediately received attention and was told they could start working on my car the same afternoon. I told them what happened, that my engine had starting smoking while on the road, and then they told me to relax and that they would figure it out. Here's where it gets good: Don, the owner of the shop, LET ME BORROW HIS PERSONAL TRUCK SO I COULD GO GRAB LUNCH. Sorry for all caps, but really, that's correct and it still amazes me - after arriving and telling them about my situation, I asked if there were any lunch options within walking distance, and then Don handed me his keys and said "just use my truck to go wherever you want in the area while we work on your car". So, I did. After I got back from grabbing lunch in Don's truck - about two hours since first arriving at the shop - they had figured out the problem: a previous mechanic had done a poor job installing the car's water pump, which lead to the engine overheating. The repair would require several hours of labor and it was mid-afternoon, meaning that my car would need to stay overnight... so Don PERSONALLY DROVE ME TO A HOTEL in downtown Little Rock. Seriously... the guy took time out of his day to make sure I got to a hotel that was at least 10-15 miles away from the shop. It was his idea; I didn't ask for the ride, he just offered it to me, without any conditions. And the next day? He PERSONALLY PICKED ME UP FROM MY HOTEL, and DROVE ME BACK TO THE SHOP. Again, totally his idea. When we returned to the shop, they had fixed the problem, and then helped me communicate with the previous mechanic about the faulty part, which ultimately led to me being reimbursed by that previous mechanic. I was in my car that day, driving away, returning to my road trip. I have driven the car approximately 5,000 miles since then, all without issue. These guys helped get me out of a stressful situation, and everyone involved was competent, attentive, friendly, and helped make me feel cared for. And THAT is ultimately what good customer service is: making your clients feel at home doing business with you. These guys knocked it out of the park. I would absolutely do business with them again!

my car died late in the day and this shop was the only place nearby that was still open and had the…read moreresources able to take my car. towed my car here and their parking was filled with vehicles. multiple tow companies called told me they recommended this shop. the shop said they'll have it diagnosed by the following day, I didn't hear from them near the end of the business day so called and they said they'll have it diagnosed and contact me the following morning, which they did. the estimated price is on the higher side for the average estimated cost. they said they could get my car done by the following day by afternoon. l ended up cancelling additional service. the part for my car already arrived and they had to return it and didn't charge me extra. I ended up just getting a diagnostic with them and they ended up charging me less then estimated. all the employees talked to was very polite and patient. they sent way too many advertising and surveys to both my phone and email after was done with service with them. even after I left reviews and feedback, they kept sending more, feels like continuous spams

Great place to bring your auto…read more... We just moved into the Village and needed the 60k mile check up on our 2009 Honda. We were given a few names closer to the Village, but we selected Baxley's Auto because of the good reviews we read. We waited a month before we wrote this review to be sure they met our expectations....They did! Service took a few days, but when we picked up our Honda CRV, it purred. We will definitely return. Jmw

overall service was completed and repairs were made! alignment was quoted $80-$170 on the high end…read moreof man hours taken. car was done within two hours and cost was $220. forgot to mention online 15$ coupon and called back after I left and was told welp mention it next time!

Good guys that do good work and back it up. Saved us a lot of money from what the dealerships…read morewanted to do which was fix something that wasn't broken.

My Chevy Cruze had a radiator leak. The dealership told me I didn't. Firestone wanted to do $1300…read morein repairs. Brought it to double d for a second opinion. $65 later and no more leak. If you have a radiator issue, this is the place to go. They'll treat you right.

Name says it all. + excellent. Brought in an old bmw and was able to fix air problem. Reasonable…read moreprices too.

Walked in for service, no hassle quote obtained within an hour of drop off for A/C repair. Quote…read morewas much less than dealer. Was honest about need to keep overnight which allowed for me to plan ahead. 1 year warranty on parts and service. Overall pleased with the friendly, locally owned shop. Checkout their website for additional repairs beyond A/C.

These guys are pros and took care of our issues with care and at reasonable price. We called one…read moreday and were in and out the next. We've definitely found out go-to Garage.

I had such a great experience! John was kind and honest. They fixed the problem with my truck fast!…read moreI am so thrilled to have found a place to take my cars. The price was extremely reasonable.

They got me really right with my new muffler it sounds so good they work hard over there.read more

I am not this guy. I am a person that likes to build a relationship and speak one on one about…read moreservices. I understand that owning a business is a chore. Day to day can be a challenge. I am out of excuses for this business. I had no problem spending my money with them but it appears they can't deliver on their service. Repeated inquiries into my vehicle with very little, to no feedback, is unacceptable. I have tried repeatedly to contact the owner with no response in the last month or 2. I will not litigate this on the internet. I just need a man to man conversation. I don't have time for a business that repairs cars not to repair the car. Hell, they have had it in their possession almost more than I have.

scotty is always great to work with. Communicates with you what's going on with your vehicle, very…read morereasonable on any work I have had done. I wouldn't go anywhere else.

Fantastic everything, got a clunk, go see Krunk! Met our expectations every time, highly recommend!read more