I used them in the past and I had an issue with the pump on my hot tub. So I gave them a call and…read moreset up an appointment. They confirmed the day before and then never showed up ? I called and left messages and text and they never responded. Terrible service

Daniel came over and found that my main board was fried and many parts of the tub were rusted out…read more It's 28 years old. He showed me which retrofit parts to buy (Balboa) on Amazon and came back promptly to repair the tub. He had to do quite a bit of mods and it took him the better part of six hours. Everything's back to working well. Great work. Thank you.

Awesome company that goes above and beyond!!!…read more Had a pool party coming up and when we went to heat the pool, wasn't working. Called around the morning prior the party in a rush to get someone out, nothing until we call Aqua. Let (owner) modified his schedule to swing by and take a look. He was able to get it running temporarily to start heating the pool and had his team (Daniel) come back later in the day to fully complete the job (cleaned filters, cleaned AquaLink, inspected all equipment, etc.). They also offered pointers on future maintenance without pressuring me to purchase from them. Great company and will definitely be using them for my future pool needs!

I recommend Aqua Clear pool service. My pool and hot tub look so clean and clear. Let and Julio do…read morea great job. They show up when they are supposed to. They are professional and always clean up everything that they bring to my pool. I recommend them %. The price is reasonable. They listen to my concerns. Aqua Clear is professional and cares about my concerns

Service was great and quick. found the leak right away. Christian is very good. Thank you.read more

christian and his partner Jennifer are both great , very good customer service to keep you update…read moreand the report is in detail . christian definitely is my fortune to find him from yelp after one after one trial and error lessons. Christian's knowledge and patience are amazing . Highly recommended recommand !

Pool was resurfaced and need to be restarted. Very professional, on time, extremely thorough. Plus,…read morehe'sca great guy that prices his services competitively. If you need a pool service, use him!

Trae is super friendly, loves pets and not only does an amazing professional job but seeks to…read morealways educate clients. He genuinely enjoys what he does! He's wonderful for regular cleaning-maintenance service and is very speedy for repairs.

Jesus returned my call, was responsive and arrived at my home in less than an hour. He was able to…read morequickly analyze my problem and put me on the path to correcting it. He is now my "go to" solution if I need any help. I highly recommend him. Thank you Jesus.

Was able to complete service requested on the same day. Very happy with service and cost.read more

I've worked with Islas Pool Service across multiple properties in Atherton over the years, and…read moreGustavo has been consistently exceptional. He is always prompt, knowledgeable, and takes the time to explain everything in a way that helps you truly understand your pool, so you never feel taken advantage of. What I appreciate most is how responsive they are. You can reach them within minutes, no call centers, no long wait times, just direct, reliable communication. As a small, family-owned business, they genuinely care about their clients and it shows, especially in urgent situations. Gustavo has gone out of his way to come immediately when needed to make sure everything is taken care of. His work ethic, honesty, reliability, and attention to detail are unmatched. He treats every pool as if it were his own, and that level of care is hard to find. I highly recommend Islas Pool Service and Gustavo to anyone looking for trustworthy, high-quality service.

Gustavo is a pleasure to work with--always professional and his team keeps the pool in excellent…read moreshape. He stays ahead of maintenance issues and is honest and transparent, consistently providing top-notch service at a fair price. I highly recommend him to anyone in need of pool service. Having owned multiple pools and worked with others in the area, I can confidently say Gustavo is the best.

Very responsible, clear communication. More than 20 years of…read moreexperience, The owner is a know it all (in a good way)

Not dependable. Does not answer phone calls in a timely manner. And in the Spring of 2024 he came…read moreto fix our salt water pump. He said he would be back in a few days to fix a valve that he broke while he was trying to fix and it was over two weeks before he came back. Then I asked him to look at our in ground hot tub and he cut the lines to the hot tub in the pool house for some reason and left and never returned any of our phone calls!

Michael and his team do a fabulous job on my pool/spa. He is responsive to my questions/issues in…read morea timely manner and communicates very effectively. I had an issue with water level and Michael was very proactive in getting it fixed. My pool has never looked so good.

After my last pool cleaner hired someone to help and take over his route. The service went down…read morehill. So I sent a request to clean co. They responded immediately and came out the same day to evaluate. Mike has been great . Texting to let me know that he on his way and when he's finished. Also his price is cheaper than the last person. I also appreciate his recommendation to maintain my pool.

never had my pool so crystal clear. highly recommend the owner, robert. call him, 650.334.6949.read more

From the owner: With over 20 years of experience in the pool service industry, we strive to provide the Bay Area…read morewith outstanding pool services

I got my spa moved, and power connections were done by certified electrician. But the spa didn't…read morework. I called Ben. He came and within 2 mins told me that connections are wrong. He fixed it in time and charges were very reasonable. Highly recommend Ben. Thanks.

he helped me figure out the issue with my previous heater and recommended a replacement that is…read moreboth more reliable than the previous guy but also at a much better rate.