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Affordable Luxury Awnings

5.0 (2 reviews)
Closed • 9:00 am - 4:00 pm

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Affordable Awning - Stripes don't line up as a result

Affordable Awning

(2 reviews)

We ordered our awning in June. It was installed in late August at the end of the day. The next day…read morewe noticed the fabric on one side of the awning was puckered and that the stripes on the valence did not line up with the fabric on the awning. Call placed to local rep. office on September 16th, politely asking that they look at it the next time they were in the area. I was told they were very busy doing multiple installations in NC and she didn't know when they would be back. My call was never returned. I called again on October 18th and given an appointment for late afternoon on the 23rd. They never showed up. I called on the 24th to find out what was going on. My husband was told they would look at it the next time they're in town. The office is more than 2 hours away. Terrible customer service and overall poor experience. We have very little recourse since the awning is already paid for in full. I would NOT recommend these people at all. In the meantime, going through corporate to hopefully get some resolution.

I contracted with Affordable Awning in April 8, 2021 for a Solar Shade, with a down payment of…read more$800. The first Solar Shade delivered was the wrong color. The 2nd one delivered was the incorrect measurements. This is June 29 and the owner will not speak with me to resolve the issue. I have no Solar Shade and he has $800. 00 of my money. I have contacted Bank of America to hopefully resolve this matter.

Affordable Luxury Awnings - awnings - Updated May 2026

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