I'll admit I am no fan of the dentists office but Scharfenberger Family Dentistry is always super…read morefriendly, I NEVER have had to wait more than a few minutes and they always do an awesome job that it makes it a better experience!

From the owner: Scharfenberger Family Dentistry PSC provides dental services to the Louisville, KY area since 1965.read more

I would like to extend some great information about this Goodwill located near the Gene Snyder…read moreclose to the Kroger and the Tyler Center . I've been here a few times in this past week and even at the particular time with my mother the expectations that we got from the cleanliness of the store let alone the customer service was by far excellent . Last night I came in with a friend of mine because I mentor 54 kids well over the past of 9 years . From the moment I entered the store last night I could not have asked for a cleaner yet organized store if it was something I was looking for a young well to me everyone is Young black gentleman helped me and told me where the items were that I was looking for let alone the great conversation of kindness . And this also extends all the way to the cashier behind the counter . The store was as clean and organized as I have ever seen at a Goodwill let alone the excellent customer service that was given to me and my friend my bill rang up a little over 180 something dollars but I found everything that was needed for upcoming birthdays for these 54 children let alone for things to put up for Christmas . It truly starts from the manager Serena down to her workers as a team together that exceeds and excels in this particular location and their job . I am the only female circuit DJ of Kentucky that is still spinning after 28 years . Last night by far exceeded my expectations above and beyond the cleanliness and the customer courtesy that I was extended to . It even tickled me to death to be said that no one has ever given me more hangers the whole time I've ever been here . The other people that were waiting in line were two different customers with their cards behind me when I told them who I was and what I do and that some support I get from other donating places I had to explain that a mentor kids so they never lose a birthday let alone a Christmas which also accompanies a birthday cake or a Christmas dinner .. I could find everything I needed and when I could not this gentleman took me around the store to help me find things and answered all my questions let alone when I got to the cashier . I reached out to the management team today and talk to Serena to tell her how well her store was being serviced by her whole team let alone the cleanliness and the easement of being able to find everything I needed at this time . For I am DJ Bann. I would like to let the Management District management and whoever else that will see this know that this team at this location is by far excellent I couldn't ask for a better experience let alone to come back and keep doing what I do to make smiles and the glistening eyes of children that there are people that make a difference and never give up and they have a word of gold . From now on I will let every person I come in contact that is needing something I will tell them to tell you that Barbara Ann sent you . Thank you for the most awesome and wonderful experience I have had at any Goodwill and all my years keep up the great work and the great team that you have . And like I said from this blessed DJ tell them that Barbara Ann sent you you will not be discouraged in any way and you just might find that one thing that can bring back the memory of lost things of Years Gone by keep up the great work and a great team that you have let alone the manager who oversees the store thank you for my great experience and keep up the great work .

Dr. Wentworth is the BEST! I have been seeing her for many years along with everyone else in my…read morefamily and we have all been so happy with our experiences here. After several bad experiences with other dentists in other towns where I have lived in recent years, I have been relieved to return home to Louisville to have someone I trust to take care of my teeth. I absolutely recommend Dr. Wentworth to everyone!

Dirty office. I waited for over an hour and finally gave up. They never called me back to see the…read moredentist. I went up to the desk four times. The fourth time, the receptionist was returning to her seat with POP TARTS in her hand eating them as we spoke!!! Sorry, "we only have one assistant today." Two other people left right before me because they couldn't wait any longer either. TERRIBLE office on Hurstbourne. My advice would be NEVER make an appointment for something important with an office that has AFFORDABLE in the name! Really BAD!

I started my implant treatment with Dr. Haines, but after Dr. Seyal took over, everything went…read moredownhill. My bite was off, teeth were filed down, implant hardware drilled too far down causing crack and eventually causing them to break. I've been left without functioning teeth for months. I was told if I removed my negative review, they would "make it right," but nothing was ever fixed. At my last visit (after major knee surgery), I waited nearly three hours in pain, only to be given the runaround they didn't trim dentures to fit my implants lied to my face and said they didn't have the parts when tech brought whole container of attachments into room but doctor Seyal didn't know she did and tried to change them for universal parts that didn't originally go to my implants. When confronted about lies they laughed in my face. Prior to appointment they knew my situation and that I couldn't walk had to move appointments around get a babysitter and boyfriend had to take off work. I feel disrespected, dismissed, and dehumanized. My trust is gone. Patients deserve honesty, compassion, and proper care -- not broken promises and to be treated like garbage. Shame on this doctor and office for how they do business and treat people. If you value your time quality of work and service don't go here.

There are things in life we just do not like doing and dental work seems to be one of those things…read morefor most people..That said, I would fathom that its mainly due to the pain one is already in, or the perceived pain you might end up in, or plainly put, maybe its the needles. For me, it was getting rear ended where I managed to fracture teeth- my previous dentist at the time, had me on a treatment plan but for whatever reason was no longer reachable. I was desperate. So I put the call out at work (I work for a medical company) and my awesome coworker Eddie Brown said that I just needed to call her. So I did. (And since have recommended her numerous times, to friends at work!) They werent able to get anything from the previous dentist either, but she was able to start me on a treatment plan. That will have been a year ago in May that I started with her. I raved all over Facebook for my experiences, and truly thought I had put one on Yelp til I realized today, that I had not. Let me tell you the most amazing thing about the office first, they are detailed, to the core. They treat you like you are the only one there. They will work with you on schedules, they understand busy fast paced lifestyles. The assistants I have worked with, esp Brooklyn, are hardcore professional and friendly, she is always quick to smile and remembers you from the last time to the next. The desk staff (Kim and Jean, I think is her name) are sweet and friendly as well, and knows her stuff when it comes to various insurances and delays. Dr Wright and the original owner as well have both treated me, and it was like being seen by older sisters who are not only going to tell you like it is, but she is going to make sure you are not in pain. And here is the most amazing thing, and it deserves CAPS, pun intended, YOU CANNOT FEEL HER NEEDLES. I realize thats raising the bar, but she is THAT good. I simply do not know why there are no ratings for her on Yelp but I am rectifying that today with this one. I trust her completely and the drs she has had to refer me out to (repair root canal work, and an unfortunate extraction) were hands down the best in Louisville, and yet, I could feel their needles...Multiple visits in, she hasnt wavered in her attention to detail or that amazing ability to not let you feel the needle, including in the roof of my mouth. Do not let your dental work hold you back if its a fear of needles, you will not feel hers. Tell her I sent you!

They do not take Medicaid. It's a shame. Just filling in for the 85 character. Operator who…read moreanswered was nice.

I love, love, love this service!!! I've been coming here for a long time! Great warm loving staff…read moreand the doctor is AMAZING! I'm very confused about the negative comments below... I'm confident they are made up complaints from other competitor dentist in her area. Also, J-Town Comprehensive Dental Center has 104 positive reviews on Google! https://goo.gl/maps/g7RC3t9N5A5Wh4Db8 I'm from New Jersey...I had this amazing African American Dentist. He had a booming practice in Montclair, NJ (an affluent white area.) All his competitors in the area, dentist tried to destroy his business and reputation. He was such a great dentist and friend that his business got bigger because of word of mouth. Dr. Smith would tell me.... if you do great work in any field, it will raise above your enemy's. The other dentist tried to get his license pulled, his location closed. I stand behind J-Town Dental Center!!! They do great work! I have happily recommend over a dozen friends to J-Town Dental Center!!!! All my friends and family love the dentist and staff. Love you all!

I had a pleasant experience being i'am a first time patient of Dr. Beckham. My wife referred me and…read morethey provide friendly and professional service. Highly recommend J-Town

I've been going to Stony Brook Dental for probably 10+ years but I've reached the point of finding…read morea new dentist. I love the doctor himself, and the hygienists have always been friendly; however, my problem lies with the billing and front office. I've have several billing issues over the years, all due from a lack of proper communication and understanding, and seemingly misleading information and advisement. My first incident was years ago from an elective procedure I did at their encouragement, stating that I would have to pay up front, submit to insurance, and they would (more than likely) pay. Granted, she (the front office) didn't say they definitely 100% would pay, and I knew there was a chance they wouldn't, but she was almost sure they would. Well, they didn't... so $2500 later and seemingly some crazy coding issues, I never got any portion of that money back and the procedure didn't do what it was intended to do. As of recent, it's been the results of special cleanings following, again, a lack of proper communication as to what is happening. I'm just tired of dealing with the front office regarding these issues. Although the hygienists have always been friendly, there was almost always a new one every time I visited... either they have a HUGE turnover or they have some program for new hygienists upon graduation. The only people that are ALWAYS there are the doctor, Emily (hygienist), and Carolyn (front desk, billing, receptionist)... which, I believe are the doctor's daughter and wife.

Went for an initial consultation in August 2019. Got an additional flouride treatment that cost…read moremore. Paid out of pocket with a debit card as I left the visit. Moved out of town the following month. In late April 2020 I started getting random, automated emails that I owed them an additional $89. I sent them an email asking for a breakdown of that, because I paid out of pocket during the visit. I was told I would get that by email within a week. Here I am 3 weeks later and still no breakdown of the supposed cost. Yet I get another automated email with a link to a new bill. Now it's been knocked down to $29. Still says it is from early January, and is described only as "previous balance." I wouldn't trust this place. They clearly no have idea what they're doing with billing. Random bills 9 months later, that are unexplained, with no breakdown of the supposed procedures other than "previous balance," no ability to provide me with that information, etc. Find somewhere else.

Love this place and the staff! Everybody was so welcoming and friendly. My son was very happy. Dr…read more Kemper took his time to explain what my son needs to get done, I highly recommend this dentist office!

From the owner: Dr. William E. Kemper, DMD has treated Louisville, Kentucky, since 1986. He specializes in family…read moreand pediatric dentistry and will help your child develop healthy oral care habits for life. Appointments are necessary, so call (502) 267-6419 to schedule yours.

The office is very clean and well kept. The staff are very kind. Over the years my services had…read morebeen well. Allegedly they didn't receive my call in for a missed appointment and billed me a no show fee. They asked what number we called from & later asked which mailbox did we leave a message on. Neither should matter. I tried to fight that but the bill went to collections and once paid, they scheduled me a new appointment. Right before we ended they advised I would be self pay and they would not accept my insurance. NO THANKS That aside, they are fantastic with trying to fit you in for emergency oral care.

BEWARE OF POOR COMMUNICATION AND FINE PRINT: The dentist may…read morebe excellent, but the business practices and front-office experience have completely lost my family's trust. I have been a patient at Magnolia Dental, and my son is also a patient there. I have been very happy with the dentist and clinical care, which makes this especially disappointing. My son is medically complex and has been seen at Magnolia several times over the past year. The office successfully billed several thousand dollars in treatment to our insurance, so they were familiar with our family and our insurance. Unfortunately, this administrative and billing experience has completely changed our decision to continue care there. I recently had to cancel appointments the same day because of a sudden viral illness. I understand dental offices have cancellation policies, and I paid the resulting $165 in cancellation/no-show fees. Because the payments were received after their cutoff date, I was then charged an additional $55 collection fee, which I also paid. When I called after settling the balance specifically to get my son's outstanding treatment scheduled, I was told that because the account had been placed in collection status, Magnolia would "no longer provide the courtesy of billing insurance." We would have to pay the entire cost of treatment upfront and submit claims ourselves for reimbursement. I was also previously told that Magnolia would not bill our secondary dental insurance because doing so was considered "double dipping." These are two separate dental insurance policies through two separate employers, one held by each parent. I am simply documenting what I was told. My son's remaining treatment was quoted at more than $500 for fillings and more than $2,600 for the crown--upfront. What made this particularly infuriating was the timing and lack of communication. I had just paid the additional $55 because I was specifically told the balance needed to be resolved before I could schedule. Only after I paid was I informed that the practice would no longer "provide the courtesy of billing insurance." Instead, when I questioned the situation, I was repeatedly told, verbatim, "It was in the paperwork you signed, so I don't know what to tell you." I am not upset that a business has policies. I am upset about how those policies were communicated and enforced while we were actively trying to get necessary treatment completed for our child, whose medical and sensory needs the practice is well aware of. We have now requested our complete dental records and are transferring our care elsewhere. That is genuinely unfortunate because the dentist himself has provided good care. My dissatisfaction is not with the quality of the dental work. It is with the administrative and billing practices and the way our concerns were handled by the front office. Families--particularly those dealing with children who have significant medical needs--need clear, upfront communication about financial policies, insurance billing, coordination of benefits, cancellation fees, and treatment costs. It is especially unfortunate that my child, who has significant sensory needs, had built a trusting relationship with a provider and will now have to lose that connection and start over because of policies that were not clearly communicated. If you are considering this practice, ask what happens if an account enters collections, whether insurance claims will still be submitted, how secondary insurance is handled, and exactly what you will be expected to pay upfront. Get everything in writing. For our family, the trust is gone. Good clinical care cannot make up for an administrative experience that leaves you feeling like you're being punished financially while simply trying to get your child the care he needs. I suppose I am partially to blame for assuming they genuinely cared about their patients as much as their bottom line. We will be taking our business elsewhere.

I had my crown glued back on(sticky candy) xrays and my teeth cleaned today.All was pleasant…read moreexperience, the staff the dentist , Dr iskamder all very nice a pros. You should give them a call for your dental needs

I have been going to Hurstbourne Dental for a few years. Dr. Rhonda Swanson was great. Being 72…read moreyears old and a lifelong dental chicken, she was the best at calming me through whatever procedure necessary. She has since left the area. I was nervous about seeing her replacement, but Dr. James Garland is equally as good. The whole staff is friendly, helpful, and caring. I highly recommend choosing Hurstbourne Dental Care for your dental needs!