This was an amazing experience and 100% worth the price and the drive from the city. And you can…read morewalk around the pyramids after. Staff was safe, friendly, fun and knowledgeable.

Absolutely amazing experience…read more I booked through Viator and even though my hotel / accommodation wasn't an option for pick up you can ask them if they could pick you up and then they accommodated us and we just had to wake up a little earlier but got a straight pick up from our place. They provided coffee and snacks in the beginning before departure and the guy who was our captain was super professional and been piloting for many years before this. He gave us information about the pyramid of the sun / moon and informed us on the history of Teotihuacan so it's like a private guided tour of the area but in the sky! He provided us some wine after the ride and said it's to celebrate! We had a breakfast in the garden after and got my only mariachi experience in Mexico City which I'm quite happy about You can choose to head back or continue exploring the archaeological zone but it definitely took a While and you can change your wristband any time if you feel like not going to explore anymore. When we started unboarding you can also just tell the driver you want to be let off early in case you want to continue exploring the city. That helped us save a few Uber dollars!

Was fortunate to have had the opportunity to fly in a hot air balloon over/near the two thousand…read moreyear old pre Aztec pyramids in Teohuatican through this company. We got to book this experience through a package on Viator and TripAdvisor by a company called "epic journey". "Epic Journey" additionally provided private transportation and a private tour through the UNESCO archeological site. Anyway - I'm writing this review for this hot air balloon company because they were very professional and pilot Francisco provided us with a smooth ride over the grounds. Even the landing was perfect as they had a team of several people to receive us and they helped us touch down smoothly. It was amazing to experience the precision that they executed to give us this experience. If you don't understand Spanish, you may not understand the tips the pilot may say over the course of the flight; however English speaking staff helped us feel prepared for the journey before we set flight. I'm not exactly sure how to book them directly, but I'm glad that I was able to seek out this activity through "Epic Journey" on TripAdvisor and Viator. It was a once in a lifetime opportunity.

This was the best experience I have had in my life thus far! Had to scratch riding a hot air…read moreballoon of my bucket list and doing this at dawn over the historic archeological zone of Teotihuacan Pyramids was truly majestic and magical. This experience was part of a package I booked with viator courtesy of Paseos Olmedos. Part of the tour included this VIP experience of riding a hot air balloon at early dawn over the archeological zone which included a private tour and entry of the area where the pyramids are and personal guide Mr. Misael Olmedo himself. The hot air balloon experience was wonderful. The complex where you start offers free snacks and coffee and has several instagram worthy photo areas before you board to take flight. This experience was about an hour away from Mexico City and started at our hotel for pick up around 4-5 in the morning. Truly worth waking up early. I never thought I would be courageous enough to ride a hot air balloon was so glad I did. The flight lasted about 45 minutes and goes from way up high to very close down low near the pyramids and ends with a celebratory champagne toast at the end. Anyone who has ever wanted to ride a hot air balloon should do so and this location is said to rival as one of the best in the world to do so boasting a scenery unlike anywhere in the world.

We book this experience through Airbnb…read more The staff, experience, and overall was out of this world. I was afraid of getting motion sickness, but did not experience that at all. Must try and totally worth the early 430AM pick up time!!

The day started early, with one of the company's drivers picking us up at 4:30 AM, and the drive…read moretook about an hour to reach the site. You ride with other people who will be in the same basket as you. Our driver, Fabian, was nice and chatty. Once we arrived, we checked in with a representative while the hot air balloon crew prepared our ride. They also provided light snacks, coffee, and tea, which was all included with the package. It can also be very cold depending on the time of the year, so make sure to bring extra layers to stay warm. We flew over the countryside and the pyramids of Teotihuacán, which was breathtaking. Seeing the pyramids from above gave a different perspective compared to being on the ground. The sunrise added to the experience and made the views more memorable. The ride was originally suppose to last 30 minutes, but our pilot extended it to 45 minutes. The landing was smooth and wasn't rocky, which made the experience feel safe. Once we hopped off the basket, we were given a certificate for flying and celebrated with an apple cider toast. Once everything wrapped up, a shuttle van took us back to the main check-in area. All in all, it was an incredible experience that I would highly recommended to anyone visiting CDMX!

Y'all... this is awesome!!!!!!!!!!!!!!!! My friend and I wanted to do a hot air balloon experience,…read moreand we decided on this one of the many options. We booked through their website and chose a package with transportation. The driver (who was awesome!) sent me a message on WhatsApp the night before to confirm details, and he met us in the morning; it was just in his car, and he drove us to the site. (I did see some others come from vans with multiple groups.) We hung out while the balloons got prepared (there are restrooms you can use while waiting!). It was so fun to see the balloons get larger and larger. When called, we hopped into our balloon. There were five areas in the balloon. Four that could each hold two guests, and then one in the middle for the pilot and supplies. Before we knew it, we were off to see the early morning from the skies!!! We flew over the pyramids and saw the most beautiful views--in a sky with so many hot air balloons. Wow! What a sight to be seen. Once we were chillin' up there, we popped some bubbly. It was seriously SOOOOO awesome up there, and it wasn't scary at all!!! After lots of time for photos and enjoying the views, it was time to land. Our pilot and the ground team were so wonderful! They landed us perfectly on the trailer, and we got out. We got our certificates and could give a tip at that time. Then we got in a van and went back to where the balloons took off front. There, they were selling photo and video packages. We skipped these, but if you had the money, they would like them, they would be cool! Then we got back in the car and were taken to a breakfast buffet at a restaurant nearby. Omg. This place was THE BOMB. There was SO MUCH FOOD. WOW!!!! And the staff was SOOOOOO friendly and helpful in figuring out what to eat and how to eat it. Like, I loved them so much and wanted to go back regularly. I suggest bringing cash to tip them as well. After that, we got back in the car and headed to the Teotihuacán site. We spent maybe an hour taking photos and wandering around. Our amazing driver gave us instructions on the best way to explore (basically taking a lap around). It was really surreal to see places I never imagined seeing in real life. Finally, we got back in the car one last time to head back to where we were staying in Mexico City. We were exhausted, but it was cool to drive through the mountains and see what we weren't able to see in the dark of the early morning. We tipped our driver, and we then crashed for a bit before the next adventure. ;) All in all, this was the coolest thing I did when visiting Mexico City. I loved the entire experience. If you can make it happen, do it!!!!!!!

It was Amazing Great service…read more We almost meet the owner They all together we the best ! 100 percent of a perfect experience

Firstly, we found the business under 'Sky Balloons'. They…read morecan pick you up from your hotel at 5:30 AM or you can arrived on your own by 630. The balloons take off by 7am. Cost per person is $150 US. The experience includes watching the balloons fill up. The basket carries 13 people total. Absolutely smooth transition from the ground to a height of about 213m is where I last took note. The whole experience is absolutely breathtaking and without fear. Our pilot Augustine, was so experienced he was able to land the basket/balloon right into the transportation cart attached to the van, amazing!!. Plenty of opportunity to take pictures flying over the different pyramids of Teotihuacan and they also have a drone that follows you and takes video. The entire balloon ride lasts approximately one hour and they provide a champagne toast. Once you land you can then take various tours of the different pyramids and the souvenirs are very reasonably priced and have significance to the sites. I recommend you wear a hat as there is a significant amount of ashes produced by the balloon and the heating process.

We took Amigos tour on a city tour described below and booked through Viator. Our tour guide was…read moreGio and she was fabulous! We have 4 people not make it back at the designated time and the tour waited 15 minutes before leaving which I thought was fair. Please come and create your own adventure. Discover three icons of Mexican culture on a guided tour. Begin in Tlatelolco, at the Plaza of the Three Cultures, where you'll learn about Mexico's pre-Hispanic, colonial, and modern history. Visit the Church of Santiago, built in 1522 on Aztec ruins, and learn about the Aztecs' last stand against Hernán Cortés. Next, visit the Basilica of Our Lady of Guadalupe, the country's most important sanctuary, where you'll admire both the old and new basilicas and learn the story of the Virgin of Guadalupe and her apparition to Saint Juan Diego. On the way to Teotihuacán, stop at an obsidian workshop and enjoy an optional tequila tasting and a traditional Mexican lunch (not included). Explore Teotihuacán, "the birthplace of the gods," by visiting the Avenue of the Dead, the Pyramid of the Sun, the Pyramid of the Moon, and the Palace of Quetzalpapálotl, admiring the ancient sculptures and decorations that tell centuries of history and legends.

During our vacation (March, 2026) we took two tours with Amigo, the Teotihuacan & Basílica of…read moreGuadalupe Tour was the better of the two. We were fortunate to have Alan (English guide) and Alex (Spanish guide), and our driver was Francisco. Alan was an excellent guide; his emphatic and impassioned presentation style was filled with a great many historical and informational items, and both his accent and annunciation made it very easy to follow. Although I recommend this tour, there were a few drawbacks as well. First, I wish we had not bought the lunch to be included. Although the restaurant itself was a very nice space, and included entertainment, the ($31-$33) buffet was lackluster at best. Yes, plenty of choices, plenty of food, but none of it exceptional, or really very good either (street vendor food would have been better). The challenge, however, is that there is NOT another place to buy food (the bus takes you to their; the tour's, partner restaurant so that it is the only place to eat. Some of the other menu items were likely tastier than the buffet. Adjoining the restaurant (behind it) is an area where you "learn" about obsidian, types of tequila & Mezcal, silver, and local hand-crafts. The "presentations" are fun (enough), but yes, this is a stop where they hope you will buy items. For many, this is an opportunity to buy souvenirs, but my wife and I found that this greatly cut into the time we would have much rather spent exploring Teotihuacan. Overall the pacing of the Tour was well planned out. Traffic in/around Mexico City is NOTHING like you have ever experienced before, so it's nearly impossible for the Tour to always go 100% as planned. My advice is to bring patience, things for comfort (bottled water, sun screen, rain jacket, etc.), as it was a 10 hour (yes TEN HOUR) Excursion. We were in good hands with Amigo Tours with this one, but the next day (also with Amigo), we had a very different and not as good Tour elsewhere. Out of five stars, I'd rate this tour at a solid 3.5.