I went to this store @5:30 pm today 3.09.25 I'm about to pay at the register and I was…read more on the last line, there were 3 ahead of me. The saleslady, her name is Kaitlin, at the counter told me that she was closing out before my turn. So, I have to moved to another counter. So I noticed she cleaned the other counter and after a few minutes went back to her counter and ask customers to ring their stuff. All the while I thought she will closed her register, but no she just don't want to ring my stuff. So I complain about what she did, she mentioned because there's a long line to where I was in que. So I was upset and I told her that was a stupid decision on her part. She lacks customer service, so she called her assistant manager and even her manager, don't know what customer service is. Not even an apology for what her colleague did to me. I WILL NEVER EVER GO BACK TO THIS STORE ANYMORE!!! VERY POOR CUSTOMER SERVICE !!!

One stop party shop! I love this place! When I think of where I would need something like a…read morepiñata or various types of candles, I know they will come through with decent prices. It's pretty random what you can find in there. They are also really helpful, and take time to explain products, such as alternatives to former calling cards. Parking is plentiful, so it's a quick in and out.

Wanted to support but they were a no-show at the appointment time that we had set up. I drove 1/2…read morean hour to meet the owner. No owner. I texted on the way over, texted again. Texted several more times when I got there. Waited around and texted some more. Finally, they texted me back after I was long gone. I had already reserved glasses, chairs, tables, and linens to rent with this company and wanted to look over the wine glasses to make sure they were nice. The owner or whoever never showed up. According the to the hours posted, they were supposed to be open but no one was there. Luckily I called 4 Seasons Party Rentals and he was able to see me right away and did a great job for our 16-person lunch that raised $125,000. DO NOT use this business for party rentals. at almost $8,000 per person raised, it's not worth taking any chances. We need these donors and these donors need tables and chairs to actually show up. They could have completely ruined this important events. If you can't trust them to show up to a meeting, how can you trust them with your special event.

Shamika was so helpful and professional. The prices are great. I loved the Hugh top tables they…read morerent w/ fitted linen. I would use this service again. Myra is awesome and they have a lot of other great rentals, including a venue with a VIP room.

This review is well overdue for Balloon Works by Mary R. Such an amazing woman-owned business in…read morethe East Bay, set to help execute your event needs with the most precise details and design. Balloons are just one piece of the overall execution Mary can do! We've worked now with Mary for a few personal life events from baby shower, to birthday, to now a recent family retirement party. Mary understands the vision and importance of each and every special moment, and offers valuable suggestions and insight for your special day. She's a gem in the industry, and we're so happy our paths crossed because her work is consistently amazing. Mary is innovative, talented at her craft, and understands what each and every event needs in order to not only be successful, but flow with ease. The additional touches are what sets her apart from others. For example, we didn't have picture frames but had several pictures printed for a recent retirement party for my dad..she used corks to prop the pictures up table-side and that small and unique touch was such a conversation starter during speeches/dinner with our party guests, and added such a cool element to the overall tablescape. (My dad was in the wine industry) Looking forward to future kiddo parties with Mary!

Mary was incredible! She really helped me in a last minute pinch and the balloons were perfect!…read more She was a pleasure to deal with and extremely responsive!

Great place to purchase Mexican artisanal items. Beautiful vases, baskets, candies, toys, clothes…read morefor women, men, children. Beautiful leather goods; boots, belts, sandals -- they have it all.

Came by the other day and was pleasantly surprised by the amount of things in this small store, and…read morethe wonderful service. The woman who was there that day helped us find different belt sizes, and let me try on boots. She was very kind and welcoming. Good prices, and amazing quality, quantity, and variety of items. From footwear, jewelry, figures, cooking supplies, clothing, ponchos, hats, belts, workwear, ceramics and so much more. I attached some photos of what was there that day. There is still more not shown! Will definitely come again :)

We loved our rustic setup that Angela did for our May wedding. She matched our colors & theme…read morePerfectly. Due to some venue time restrictions Angela had to come back a few hours later and readjust our table in a different spot for our reception. She was so gracious and agreed to come back. At the end of the night she gifted us with our initial that she created in burlap. It's not on display in our living room. Thank you angela! We have nothing but good words.

Not only are their products lovely, but these people have a great sense of community…read more At our National Night Out Celebrations, Angela and her crew gave us some great centerpieces and a really cool Balloon arch to welcome our neighborhood to our celebration. Thanks so much for helping make our 2016 National Night Out party a success.

We rented the Princess bounce house and slide for a 3-year-old birthday party, and it was a HUGE…read morehit with the kids. The party was at a local park in Alameda, and Jump Jump & Away was one of the park's preferred vendors since they have insurance paperwork on file. After checking their website, and Yelp of course, we felt comfortable renting from them. The entire process was seamless. The instructions were very clear. For parks, you must also rent a generator. There was also a travel fee of $80 to Alameda (but this may differ based on location). They texted me the day before to confirm their arrival time. You must be there when they arrive so you can sign the contract. They arrived right on time, and the entire setup took about 15 minutes. You must also wait for them to arrive for pick up since you don't want to leave the bounce house unattended. They were prompt with pick up as well. The bounce house was the hit of the party. We got the 13x13 and it was plenty big for at least 8-10 kids in there. It was sturdy and in good condition. Rules are no shoes or food in the bounce house. Overall, a well-run, efficient, and reliable company. Would rent from them again.

Who is the lady who accused my granddaughter of not having a wristband right after she sold it to…read moremy daughter? That was rude and uncalled for. Very disappointing. I used to use you guys for all the kids parties.

Kristin and her team made my coed baby shower the most remarkable, creative, and fun party ever. I…read morehad 35 people in attendance and all were blown away by the talent and creativity of Kristin from decor to unique games, themed foods, prizes, and professionalism. If you need help with any event or party from invitations to planning to set up, coordinating, and break down- this is the best of the best!

Phone was disconnected. I tried for several days. The number is listed in several places- very…read moreconfusing. I used them a few years ago and they were outstanding. Seems like they're out of business.

We unfortunately weren't able to book due to client budget constraints but this company is amazing…read more Super responsive, professional, sharp and helpful. I hope to work with them in the near future!