I needed a witness in Canada to sign a Witness Statement for a legal case proceeding in England…read morevery urgently. None of the law firms in Edmonton even replied to the request for assistance from another law firm. Covert Investigations replied immediately, located the witness, obtained a signature on the document and evidence of the signing and returned it to me within a very short period of time. 5 star GOLD service. Would not hesitate to recommend. Excellent communications (over a weekend). HIGHLY PROFESSIONAL SERVICE.

From the owner: 24 hour service. Free consultation. Licensed, insured and bonded private investigators for…read morecorporate, criminal, civil and domestic investigation.

I operate a Vancouver based PI Agency. We subcontracted this agency to conduct 4 hrs. of simple…read moresurveillance. In which no one had to be followed. We requested this investigation agency to provide us time / date stamped photos, indicating their time of arrival and departure. Video snippets every hour to show that they were there for the duration of the 4 hours, and additionally field notes. This agency did not provide snippets of video, and did not provide field notes with the correct times of surveillance. These requests were agreed to in writing. We paid them a deposit, too which they failed to refund un-used portions. This company also inflated their bill, by charging for services to which were not requested. As a private investigator, at times during surveillance we may not have the results to which our clients are seeking. However, as we are paid for time, we are accountable to our clients to show we are physically at the location we have been requested to be at. Indicating to us that they cared more about money than actually conducting an investigation. We paid this agency a retainer prior to commencing the work, and he failed to deliver the service. What we do expect is field notes, photos that are time / date stamped, and video on the hour as requested in writing. This agency stated that if the client doesn't trust you , then he won't work for them. It is not about whether or not our clients trust us. Just because we have a license to provide Investigative Services, does not mean that we are not accountable to our clients. We need to show our clients that we are at the place of surveillance, especially when we are paid for time, and our subject is not in public view, where we can video them. It is not our practise to review others in our industry, however this is a matter of public interest as this reflects poorly on our entire industry. We are in a position of trust, and integrity, and when agencies conduct themselves in this fashion, it affects our entire industry as a whole, as clients lose trust in retaining Private Investigators.

Purchased a printer from Amazon. The courier was Intelcom. After reading many horror stories about…read morethis company, I was a bit worried. The delivery went off without a hitch. I was able to track the package and on the day of delivery, I received an email with the driver's name, approximate time of delivery and how many more delivery's the driver would make before mine. It was an excellent experience.

This is the crappiest delivery service with the worst support possible. The delivery agent did not…read moredeliver my package and used a picture for my neighbors delivery as evidence of mine. I contacted customer support and the response was abysmal! The agent did not listen and rather kept repeating the company policy of not being able to do anything about the missing package beyond filing a complaint about the delivery driver. The vendor I purchased from does not do returns or refunds as purchases are final. Dragonfly's support insists I reach out to the vendor but refused to provide a complaint number for the complaint their support supposedly filed, refused to offer a resolution/response timeline for the filed complaint, basically did nothing about my missing package that I cannot get a return or refund for.