The staff was very nice and friendly and enjoys having fun while keeping it professional.read more

My husband was told to arrive at 9:00 A.M. for a 2-hour procedure that should take 4 hours total…read more At 1:15, when I was expecting to leave, I was informed the procedure hadn't even started yet! When I complained about the delay, the surgery center blamed it on the doctor. I told them I was going home and to call me when he was ready for pick-up. At 4:00, SEVEN HOURS after I took husband in, I received a call informing me that he was heading into surgery and it was requested I deliver his sling. I declined to drive back down until he was ready for pickup. At 4:42 the doctor called and said surgery was complete and husband should be ready for pick-up in about 90 minutes. The doc indicated he had nothing to do with scheduling and said would speak to the center supervisor about the lengthy delay, which he agreed was poor planning. Three minutes later, the surgery center called to tell me husband was coming out of surgery and again requested I head on down to deliver the sling. I told them I just spoke to the doc and he said husband wasn't ready for pick up yet and wouldn't be for quite some time. Considering I had already waited there for over 4 hours needlessly, I had no intention of driving back and waiting for another 90 minutes. I complained about the unreasonable delay and got the standard BS about how I shouldn't want them to rush a surgical procedure. I don't want you to rush a surgical procedure; I want you to not tell us come in at 9:00 for an appointment that I found wasn't scheduled until 11:00, and then didn't actually start until 4:00. This is not the hospital and you are not overrun with COVID patients or gunshot woulds that take precedence. This is a surgery center with allotted times for each procedure and, although procedures sometimes run longer than expected, they also often are shorter than expected, such as my husband's procedure, which was scheduled for 2 hours but only took 45 minutes. At 5:45, I received the call that husband was finally ready for pickup. He was released about 6:15 - five hours later than expected and NINE HOURS after being brought in for a 45 minute surgery . THIS IS NOT ACCEPTABLE!

Worst medical care system ever!…read more Our wonderful doctor of 22 years retired last year and we are trying to find a new primary care doctor. Well, good luck with that! We have tried calling four doctors so far. Right now, our primary need is to refill current prescriptions that we got from our old doctor less than 8 months ago. But, what a run around we are getting, since each doctor in the FMC system we called is telling us we are considered NEW patients and the next opening for a new patient appointment is in four months. So, after 22 years we are new patients? So, all those previous 22 years of office visits, physicals, tests, surgeries, etc. suddenly don't count? So every time I want to see a different doctor I am going to be considered a new patient? And therefore have to wait four months for an appointment, for a visit during which I see the doctor for only 15 minutes. Well then, what is the reason for being in the FMC system? All we need right now is to refill our prescriptions, something that we cannot wait four months to do. These scripts were written by a FMC doctor, why all the hassle when we just need refills. Oh wait... I was able to get an appointment for the following week to see a doctor when they wanted me to have two expensive test procedures. Oh wait... we were also told of a new FMC policy. Patients are now required to see a FMC doctor TWICE a year, whether they need to or not or else they go back to being NEW patients again. Florida Medical Clinic system seems more concerned with the bottom line of money making than in any real concern for their patients' health.

-------VERY DISTURBING---…read more office staff "refuses" to book appointment with the "DOCTOR"---Diana C. Calderone, MD...only her two Physicians Assistants! I have worked my entire life to qualify for FULL Medicare--and I feel it's VERY RUDE to limit the level of my medical treatment. Typical Florida Medical Clinic scamming patients! ****SHAME ON YOU****

5/5 STARS easily. Everything from the start was first class, from knowledge to professionalism…read more Veteran friendly. Would highly recommend as he will actually care about your health and wellbeing instead of getting treated like another number.

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I have never experienced such shockingly unprofessional behavior from a medical office in my life…read more I called this urgent care simply trying to book an appointment because I was extremely ill and could barely speak due to a severely sore throat. Instead of helping me, Tabia flat out refused to schedule the appointment and literally told me to hang up and book it online. I explained that I was sick, that I would have to get in the car immediately to make it there and that speaking was very painful for me. She continued to make the process unnecessarily difficult, forcing me to repeat myself multiple times while I was struggling to get words out. At one point, when I was clearly having a hard time speaking, she laughed. Laughed. I asked her to please just hold the appointment since I would be there in 15 minutes and could provide all my information in person. She refused. I then calmly asked to speak to her manager, Thomas. She refused that as well and would not allow me to speak to anyone else. When someone calls urgent care, it is because they are not feeling well and need help -- not because they want to argue with a gatekeeper who seems more interested in being dismissive than compassionate. The lack of empathy, basic customer service and professionalism was staggering. Stay far away from this location. If this is how they treat sick patients over the phone, I can only imagine how they handle care in person.

This is my go to urgent care. Having 3 kids we have a lot of reasons sometimes the urgent care is…read morefaster than the peds office. The doctors at this location are knowledgeable and kind. I would recommend making a reservation for shorter wait times.