I recently had a procedure at the Radiology Department at the new Palm Coast Parkway Advent Health…read more My nurse, Monica, and the radiology professionals, Zeke and Steven, were very caring, kind and sweet. Tina, too. I was also impressed with how nice the portable x-ray techs were. I want to say thank you to each of them, and to let everyone know how exceptionally caring these folks are. Even the staff at the main desk is friendly with a fun sense of humor! Thank you!

Too many hours waiting in the Emergency room, And they kept telling you that someone would be there…read moresoon, but no one ever came

I just have to say.....flagler hospital is so very fortunate to have Lexi and Anthony on the er…read morestaff!!! Both of these individuals are so very professional, efficient, caring, and very, very knowledgeable!!!! They are quite the asset to the ER program at UFHealth/Flagler Hospital!!!!

Went last night and was seen by the demon dr ward. I was in a ton of pain so I was being a bit…read moreloud. He told me to quiet down and he would get me am papers to force me out. Knowing he wasn't going to help me and wanted me to leave, i went to Baptist. Mind you, I have 7 broken bones in my back and a fresh spinal fusion. after his insulting behavior, I went to Baptist, and guess what? new fractures. Thanks dr ward. so glad we have more ER options now, only went there because my doctors have priveleges

I've not had a reason to visit Baptist Beaches for a personal reason. I've been there to visit a…read morefriend and to take a family member there for their own injuries. While visiting my friend 5-ish years ago things didn't sit quite right with me. She was in the hospital for nearly a month with an excruciatingly painful kidney infection that just wouldn't heal quickly nor easily. To me, that seemed odd... but I'm not a doctor. She didn't seem to be getting what she needed to heal properly. Upon being discharged she sought other doctors for prolonged care. About two years ago, my mom fell and dislocated her shoulder. I took her to the emergency room at Baptist Beaches. Knowing she was in pain, she wasn't actually seen for any type of care (just checked in and places in a room for several hours before even meeting the ER doctor. While waiting she wasn't given anything for her pain, either.... Not even some ice to place on the shoulder. Once the doctor came him he was VERY short with her and spoke rather rudely, almost as if to childishly mock her because she, too, was being short and raising her voice. However, she was the one in pain! He even threatened to 'walk out of the room and not come back' after she told him that she didn't want morphine. She related it to another family member's death and it was an unpleasant trigger for her. He behaved quite immaturely as I waited for him to stomp his feet as he left the room. I literally had to be a referee for the two of them. To this day, my mom STILL cannot lift her arm much higher than where her elbow is. However, that is in part because she didn't go to physical therapy after her injury. A couple of months ago, I again had to take my mother to the ER immediately following a visit with her general practitioner. It was discovered that she had a blood lot in her leg. To this day, we don't know how big it is, if it's dissipated, where she's bleeding from, or exactly how serious it was. We DO know that this visit was much more palatable for her 5 day stay. The nurses were more polite and orderly in their interactions with her. They seemed to be knowledgeable and very thorough with their responsibilities and communications. In both cases, I'm grateful to have had an emergency room so close to her home!

A Shocking Lack of Respect for a Cardiology Patient with Baptish Medical Center Beaches…read more I had an appointment scheduled with my cardiologist, Dr. Cox, at Baptist Beaches Cardiology Center in Jacksonville Beach for 8:15 a.m. on September 17, 2026. I arrived approximately 10 minutes early, only to be told that I was not on the schedule. I made this appointment last February, more than seven months ago. At some point, Dr. Cox's schedule changed, and my appointment was canceled. However, no one bothered to make certain I knew about the cancellation or arrange another timely appointment. I drove to the office expecting to receive an important cardiology checkup and review the results of my CT scan. Instead, I was casually informed that I had no appointment. Then came the truly unbelievable part. I was told that Dr. Cox's next available appointment would not be until sometime in April 2027. That would mean waiting approximately 14 months from the time I originally scheduled this appointment just to see my own cardiologist. When I expressed how unacceptable that was, the response was that they are very busy this time of year. Apparently, "this time of year" now lasts until next April. The only alternative they offered was an appointment with a physician assistant approximately seven weeks from now to review my CT scan. Therefore, after already waiting more than seven months for today's appointment, I must now wait another seven weeks to discuss the results with a PA because my actual cardiologist cannot see me until next spring. This is cardiology, not a routine haircut or restaurant reservation. Patients are dealing with heart conditions, medical tests, serious concerns, and genuine anxiety. Canceling a long-scheduled appointment without ensuring the patient is properly notified is irresponsible. Making that patient wait another seven weeks to review a CT scan, while offering no appointment with the cardiologist until April, demonstrates a stunning lack of respect and concern. Baptist Beaches Cardiology Center appears to have forgotten that patients are human beings, not numbers to be moved around on a schedule. If a physician's schedule changes, the responsibility belongs to the practice to contact affected patients promptly and provide reasonable alternatives. It should never be the patient's responsibility to arrive for an appointment and discover at the front desk that it disappeared. I find the way I was treated disrespectful, dismissive, and completely unacceptable. Being "busy" is not an excuse for poor communication, inadequate scheduling, or leaving a cardiology patient waiting months to review important test results. Baptist Health should be embarrassed by this level of patient service. Patients deserve communication, accountability, timely care, and basic respect. I received none of those things today.

This is the second time we've been to this ER hospital two years apart! They have been fantastic on…read moreboth trips. Immediately, addressing as I walked in and got me to a room and had a doctor in my office in less than five minutes I highly recommend this location.

VRI (Video Relay Interpreter) was not successful for somewhat reason. Communication failed. The…read morepatient is deaf and 91 years old had his skins scrapes off due to falling have to wait for 4 hours because of X-ray send to third party to get examine and results. That place provided 28 rooms for emergency and urgent care is too many for one doctor. Highly technology doesn't help at all. Wasted. Definitely never come here for any reason. Sadly.

Came in for ultrasound at 7pm didn't leave until 1:00amthe ultrasound dr was very nice tho I loved…read morethe visit with her the test results just took 3 hours I had to discharge myself or I wouldn't have left till 2-3am.smh

Found my mid 80s mom laying on the floor bleeding feom the head from a fall. Called 911. They…read moretook jer to LRMC where they left her laying in a bed for hours without so much as giving her a piece of gauze to hold over the bleeding. After they let me in the only thing I could do is give her a paper towel from the sink. Finally when someone came in I asked if we could get an ice pack or something to controll the bleeding, pain and swelling but they denied it stating head wounds cant have ice. What about gauze, a wash cloth? These people made it clear that they did not care about my mom. Then they left. I was afraid having an 80 ur old parent that fell and hit her head and was bleeding but it wasnt important enough for this er. I tried to email mu concerns directly to the hospital i stead of posing publically but could not find any way to do so

wow, what a nightmare from the minute we walked in to the minute we escaped this place !!…read moreDirect admit from doctor's office to ER with infected foot (husband is insulin dependent diabetic). Hospital affiliated doctor was "chicken little" (the sky is falling !!!). She said "OMG, this was an emergency that needed attention immediately and most likely will have to have immediate surgery ! " Well, we sat in the ER for over 8 hours only being seen by the nurse and PA. Wanted to prescribe inappropropriate and dangerous antibiotics.(which I refused) Not one person looked at wound !! Wanted to do unnecessary tests and repeat tests already done. Was told that if we left AMA, hospital bill would not be paid by insurance and he wouldn't be seen by any local doctors for a long time. Once admitted, waited 2 days to see appropriate doctor who ran into room without introducing himself, acted annoyed that he had to see us, stayed for 10 minutes, and then discharged him. We kept asking nurse if inpatient stay was necessary due to them doing NOTHING and us having to sit and wait for this one doctor. All could have been done on outpatient basis !!! Assigned RN was extremely overworked with no help (she had 7 patients -3 of which were very sick and needed lots of care). Hospitalist doctor, nice but clueless !! I asked to speak with Case Manager in morning and she never showed up !!! I think we will take our chances with competent naturopathic doctors to deal with this infection rather than this incompetent, medical machine that has no clue how to help real people. Same afternoon got appointment with naturopathic doctor in area who took one look at wound and told us to use Manuka Honey on it. Next morning , wound almost healed !!!!

Worst possible lack of care ever.went to centra care with chest congestion.They gave me an…read moreantibiotic with no chest x ray.Went to fish emergency that same night waited for over an hour to have chest x ray done.Wited for another hour with no tests results back.Turns out I had pneumonia.Standing room only in the E.R.Could not stay any longer .Went to see my physician and was sent to outpatient for more testing.Was checked on and forgotten about.After waiting to be called after another wait time over 1 hour in which I was the only patient there waiting to be tested.A security guard happened to walk by and asked what I was doing there.Outpatient had closed for the day and I was locked in.i did finally get my CT done and was sent home with no outcome as to what my test results showed .Will never return again if ever needed Care.

WARNING This place is horrible. I know children that can do better work than these doctors do at…read morethis. please avoid this place at all costs they nearly killed me twice very bad people no experience whatsoever. It should be closed down just Google this place and look at all the complaints they have. anyone have more problems with this disgusting place please report them to the medical board they need to be shut down....