I feel compelled to respond to the behavior of the President of advantagepromotionsnj.com, John Cuozzo.
I found this company online because they have the exact product my client wants to use as a promo item for his event.
Their confirmation email was vague so I reached out for additional information via email and phone, as I had no idea what the next steps were and we're on a tight schedule. Based on our interaction when he returned my call today - when he said he doesn't want to deal with people from "there" - it became obvious that he has a prejudice against either people from my country or maybe just people who don't come from where they do - America. Either way, it's just sad.
It is sad that I could counter every obstacle he created with a solution (I offered to wire funds to his account before he even started to processed the job, a US shipping address because he said he only ships domestic and I also offered to renegotiate the delivery date so the timeline would be more feasible for him) and instead of decently declining after the Q&A, due to whatever is informing his bias, he hung up the phone on me after telling me to do business somewhere else. How is it even a thought to do something like that in a professional setting, whether or not you want the business?
This is coming not from a clerk or a rep, but the leader of the company. WOW is the only thing I have left to say, but not the kind of WOW anyone should want to be associated with. read more
