steve from advantage plan insurance is by for the worst "business owner" i have ever encountered in my life. in april i called to remove a car from my policy. weeks later on may 1st i receive my bill with no changes made. when i called to ask, he gave me some bs excuse. not satisfied with what he said i went over his head and contacted endeavor general which is the actual insurance company. they informed me that he did not submit the changes until may 1st and that the price he was giving me was completely incorrect. the wonderful customer service rep blatantly said "he is trying to rip you off." after gathering all of the info i needed from her and her supervisor i called him to let him know i knew what he did, what he was trying to do and told him he needed to fix it. well he didn't want to hear it! he started cutting me off, yelling and repeatedly cussing at me. after the second or third time he cussed at me i said "why are you cussing at me? aren't you supposed to be a professional business owner?" he didn't have an answer for that .... shocker! he told me to bring my a** up there, pick up the money he owed me and that he was going to be canceling my policy.
i contacted endeavor general this morning before i went up there and the customer service rep said "he does not have the authority to terminate your policy. go up there, get your money and i promise you never have to deal with him again. you can go directly through us and i will handle it personally."
when we went to advantage plan to retrieve the money he was attempting to withhold from us he was still nasty and completely unprofessional! i am so happy that i never have to deal with that sorry excuse of a "man" again!!!! (i put man in quotes because a real man doesn't scream and cuss at his female customers!)
i put one star for because i had to but he doesn't deserve to have a single star let alone a business!
*** beware! he will try to rip you off and then treat you like the ground he walks on when he gets caught! *** read more