**WARNING!** If I could give this company negative five stars, I would do it. I hired Mark Kinney…read morePlumbing Heating & Air to simply install a new HVAC system in my brand new home with all of the ductwork already ran. In all of my 40 years working in mechanical engineer field, and building houses, I've NEVER had a contractor this bad. First off, I told him what my budget was, and he said he thought he could do it for that. When he "almost" finished (he ever finished) the installation, he handed me a bill that was MORE than double what we agree on. But given the time he spent, I didn't argue with it, I paid it. When we cranked the system up, it started blowing hot air even when the cooling was on. That told me the emergency heat strip was on. My $280 electric bill for 4 days running also confirmed this, and we had not yet moved into the house. He wired it wrong! Heat strips running 24/7 has burned more than one house down, not to mention the four digit electric bill's you'll get. Now the lies start - I ask him to come out and correct it. He said that he would, and said he would be out Saturday morning. He texted me and told me he had an emergency job he had to take care of, and I understood. The next week, he said he would be out on Saturday. Saturday comes, and he texted me and said he had another emergency. The following week, he said Saturday, and a no show. Two weeks later he said he would be out Saturday, he texted me saying he had an emergency and would get back to me. The problem is he kept having the same exact emergency with the same client, and even said that THAT client was more important than I was. This last exchange was Oct. 14th, and as I write this, it's March 23rd, over 6-months! He also admitted he broke the TXV valve, so he knew of this issue as well. Totally Trashy - Mr. Kinney also decided to clean his work van out since I wasn't around that day, and throw the trash in half of a bay in my garage for my wife and I to pick up. In the three foot pile of thash, was over two cases of Miller Lite beer cans (DUI???), over a carton worth of cigarette butts (he constantly smokes), rancid food, parts from toilets, insulation, metal duct, pieces of broken used sewer pipe, oil, and who knows what else was in all of that. There was so much trash that it filled four 55-gallon contractor trash bags. Oil and liquid from the food bags, beer, etc. penetrated the concrete, and the smell is still there to this day, and we can't get it out. I will be filing a complaint with the South Carolina licensing board against him, and my attorney has been made aware of this as well. I've had to hire another contractor and will be seeking reimbursement for the new contracto's services. And if necessary, legal fees. -Jeff Cox

My garbage disposal starting leaking for a few weeks now and I decided to get a replacement. Mark…read moreKinney was the first number I called since I usually go on craigslist for my references and he was the first of second choice because of his ad. I called him and he picked up right away. He answered all of my concerns about the type of disposal I currently had and what I needed. I told him I'd call him back once I got my spouses opinion on what to do next. Next thing I know, Mark texts me back after i sent him pics of my current plumbing issue and he tells me upfront possible cost of the item, how long it may take for the install and removal, and cost for labor. Even though I decided I wanted to attempt to install it myself later on during the day, there were no hard feelings and he remained professional and informative throughout our interactions. I have his phone number saved for future plumbing needs. I appreciate his patience with me and I would recommend him to anyone.

Brian W Long is an excellent plumber. Great workmanship, fair pricing. Arrives on time and does…read moreexcellent work. Hire him. You will be well pleased that you did!

I called Brian Long Plumbing for a plumbing problem with my toilet. Best call I made! My toilet…read moretank had cracked and I needed a new installation. This company is a hidden gem! I had made a dozen calls, starting with the most highly rated. None could help. Brian is extremely busy but squeezed me in for a 24 hour turnaround time. Extremely knowledgeable and honest to a fault. He has been in business for a decade. He was able to uninstall and install a new toilet in under 90 minutes, was the most reasonably priced and takes extreme pride in his work. I would absolutely recommend Brian to anyone needing a plumber and he will be my first call if ever needed again.

Insists on being paid up front and insults customers. Can not follow instructions well.read more

Did a fantastic job for me. Replaced the all the old pipes in my house with brand new. Did the…read morewhole job in less than a day. I have been very pleased with the outcome.

Brian installed the fixtures and rough ends in my bathroom remodel. He did a great job. Would…read morerecommend.

We recently hired Brian to fix a leaking shower and replace a sink drain. He was prompt,…read moreprofessional and reasonable. So glad to find a local plumber, will be calling on him again for any of our plumbing needs.

I feel as I was totally ripped off, he charged us almost $700.00 to change a shower head and cut a…read morehuge hole in the wall.and then said I could hire someone to fix the hole and paInt it. Then to top it off he wanted me to make the check out to him personally. Never again!!!

Called TSmith plumbing they were at my house quickly, three crew members took care of my facet…read morerepair, moving and connecting water line to my fridge, checked all my water lines and corrected drainage issues. I could not be more pleased with their courteous employees and their professionalism. Reviewed the work the performed with me and completed the tasks efficiently. Very reasonable.

Tim is extremely knowledgeable and thorough. He also is reasonably priced, in my opinion. His wife…read moreis very friendly also. She kept in touch regarding any scheduling snafus. I had several jobs for Tim, including getting rid of cast iron pipes in my basement. My OCD son, who was renting the house, had a list for Tim to do; and everything was done to our satisfaction.

Prompt answer to phone call to repair pipes under the house. Easy to schedule for next day. Came…read moreand did an excellent job in an efficient and professional manner. Reasonable price and great peace of mind. Highly recommend.