When my 102-year-old mother came to San Diego in December 2025 for her winter stay, we realized…read morethat she had declined significantly from the previous year. While still able to get around with her walker, she needed assistance for many of her daily functions. As we are both in our late 70's, we determined that some in-home weekly assistance would be needed. Relying on Yelp reviews we contacted San Diego Home Caregivers and met with the owner Sterling Miles. It was clear from the start that finding the right caregiver and meeting all of Mom's needs was his top priority. He even gave us information on other options in case his services might not meet our needs. He is genuine in his concern and commitment to providing top level care. We could not have been more impressed when we met Mom's new caregiver Jasmine. Her cheerful, warm personality was a perfect fit, and Mom was immediately comfortable with her. She went out of her way to not only care for Mom but to also help us in any way she could. Unfortunately, by the end of January Mom was at the end stage of her life. Because she was so comfortable with Jasmine, we had her continue to come even though Mom also had Hospice care by that time. As 20 family members came to say their goodbyes over the final two weeks, they were also very impressed with how caring Jasmine was and how much Mom appreciated having her there. We highly recommend Sterling and San Diego Home Caregivers.

I highly recommend San Diego Home Caregivers. Very caring people that support and work with their…read moreclients and caregivers. Highly recommend the elderly and caregivers to this company. This is an Amazing company to work with and for.

I only went through the process of interviewing with Mark and we were all very impressed with how…read morethorough he was in the entire process. We would have definitely used 24 Hour Home Care - San Diego because of our impression of the company based on Mark's presentation. May be working with you in the future.

Our grandmother turned 80 this year, after visiting her we realized she needed help. We didn't want…read morea nurse, we wanted a companion. Someone that would he there for her through out the day. 24 hour caregivers were recommended to us by a family friend. After interviewing 2 care takers, we made our decision. They were both qualified and background checked, which was an important factor for us. It's been a couple of months, and we are very happy with the care.

In December 2023, my elderly father was hospitalized and then transferred to an in-patient rehab…read morecenter through the end of the month. I decided that I needed some supplemental help once he returned home. I researched several agencies online checking Yelp/Google reviews, BBB information, licensing information and company websites. I developed a list of three agencies to contact based on my research. I contacted the first agency. It did not go well. I was shuffled around to different people; meetings were set up, then cancelled; calls/texts went unreturned; interviews were set up and candidates never showed/cancelled at the last minute; etc. After two weeks, I had had enough. Next up, Family Matters. I re-visited their website and downloaded the free In-Home Care Guide which required me to input my contact information. After fully reviewing the guide, I picked up my phone to call them and my phone rang before I could dial. The caller identified himself as Andrew from Family Matters. I laughed and told him that I was just about to call Family Matters. We spent the next 30-45 minutes discussing my father, his likes/dislikes, his personality, the qualifications that we were seeking in a caregiver, and the list of tasks/responsibilities the caregiver would perform for my father. Andrew indicated that he had a caregiver in mind and would call me back within the hour. I asked him to e-mail me a copy of their care agreement to review in the meantime. Within 5 minutes, I received the care agreement. Within an hour, he called to inform me that they had the perfect caregiver for my father and that she could start shortly. The caregiver, Marcia, that was placed with us was EXCEPTIONAL!!! She was a perfect fit for my father and was highly qualified. She was with him for about 15 months, and we cherished the time that she was in our home caring for my father. We would have loved to have had her with us until the end of time, but she retired. We were very happy for her, but sad to lose her as we had both grown very fond of her. Following her departure, Family Matters tried to find a replacement, but they were unable to find a good fit for my father in terms of availability to work the schedule that he needed, personality, skill set, and qualifications, so encouraged us to work with another agency. Although we were sad to no longer be working with Family Matters, we appreciated them being up front with us and putting our needs above their own. We engaged another agency who placed a caregiver with us for about 5 months. When she left, we contacted Family Matters to re-establish contact and query them about a replacement caregiver. We were told that Andrew had moved on and were introduced to Ashleigh, the new Account Manager. As before, we reviewed all of our requirements with her and within an hour, she had a great caregiver for him who started with my father the following week. That was a little over two months ago and his new caregiver, Elsie, is FANTASTIC!! Ashleigh maintains close contact with us to ensure my father's needs are being met, inquire about his health, and visit us in our home. There are a lot of independent caregivers & caregiving agencies out there. Some are not good, some are reasonably good, and others are exceptional. Family Matters and the caregivers that they employ, in our experience, are all exceptional. If I had to summarize the reasons I would recommend Family Matters to others in need of a caregiver, I would state the following: 1) The entire staff including, Account Managers, Staffing Managers, Receptionists, and Caregivers are extremely friendly, caring, polite, professional and responsive. If they say they are going to do something, they do it and do it within a reasonable amount of time. If a problem arises, they are on it quickly and it is resolved swiftly. 2) The staff does an exceptional job of listening to all requirements, qualifications and needs to best match a caregiver with the client 3) The caregivers have very good professional experience, qualifications, training, certifications, and licensing 4) The agency does all of the leg work, so you do not have to do so. As caregivers are employed by the agency, the agency conducts all recruiting, interviewing, background checks, references, licensing, training, benefits, liability insurance, time keeping, and manages the caregiver's payroll. They also handle billing, so you receive an invoice for each period which can be paid in several ways, including autopay. 5) They communicate in several ways and will accommodate their communications to the method which best suits the client 6) You can tell that the employees are treated well and that the management cares about their well-being. Everyone really enjoys working there and it shows. 7) Family Matters has many resources available on-line We highly recommend Family Matters to any person or family member looking for in home care for a loved one.

Andrew and his staff have gone way beyond to provide me with the best home healthcare. I could hope…read moreto receive thank you so much.

We were fortunate to connect with Lauren from Visiting Angels while my Mother was in a rehab…read morefacility due to a broken hip. Once Mom was able to return home we knew she would need assistance during the day while we were away. Lauren was mentioned during a support group for a rare disease my Mother has. She was very thorough, communicative and listened to what my Mother needed. It took a reasonable amount of time to find the right caregivers that meshed well with Mom. But, that was expected, as new people enter one another's lives it takes time to find the right fit. Lauren's team literally saved her life. Part of Mom's neurodegenerative disease impacts her ability to chew, and swallow. While taking her morning vitamins one day, Mom began choking and the visiting angel with her immediately knew what to do. Had the caregiver not been with Mom that day she wouldn't be us. Unfortunately because the disease continued to progress we eventually had to find a suitable home to provide her with 24 hour assistance. Had Mom's disease not progressed, we would not have stopped working with Lauren and her Visiting Angels team. Lastly, I believe SD Visiting Angels was previously owned and operated by someone else, prior to Lauren taking ownership. I cannot speak to the caliber of the earlier company, however, Lauren is a knowledgeable, genuine and caring person. We are thankful we were able to work together to source caregivers for our loved one.

Very good communication when needed from office and flexible when it comes to scheduling.read more

I can't thank Angela enough for her incredible help in finding a Board and Care home for my dad on…read moresuch short notice. She was compassionate, responsive, and truly went above and beyond to make a very stressful situation so much easier for our family. Angela took the time to understand my dad's needs, guided us through every step, and found a great placement that gives us real peace of mind. Her kindness and professionalism made all the difference -- I'm so grateful for her support and would highly recommend her to anyone navigating senior care decisions.

Great company to deal with, so flexible with scheduling and great communication! They were…read morecompassionate and helpful. I have recommended them to other friends with elderly parents needing assistance!

I recommend Brent Kline, Chris Paley, and their Home Helpers Home Care team with my strongest…read morepossible recommendation. Let me tell you why. For several months my 83-year-old mom had been showing increasing signs of needing help to continue living alone in her San Diego home, help none of her kids could provide from our own homes thousands of miles away. Begrudgingly, she agreed in June 2016 to have me fly out and, with her, interview several in-home care agencies, including Brent and Chris. And even though she for the first time saw the value, she just wasn't willing to take action. But one day in September 2016 she was walking from her car to see her doctor, blanked out, and took a hard fall, suffering a mild brain injury. Ironically, I happened to be in town again for a conference, and so was able to spend the next five days with her, first at the hospital, and then beginning her recovery at home. One thing the doctors made clear was that Mom no longer should live alone, and during this acute period she should have someone in the home with her throughout the day, making sure in her weakened state that she would get plenty of rest and, above all, avoid another fall. So since I would have to leave after a few days, my brother made quick plans to fly out and replace me, who in turn would be replaced by my sister. Given our travel schedules, there would be a four-day gap between my departure and my brother's arrival. So based on the June interview and Brent's professional follow-up, I asked him if on short notice he could assemble a team to provide Mom with 14-hour-per-day care for just those four days. To my amazement and relief, he was. On the morning of my departure, Brent, Chris, and one of the three staff members who would provide this care for my mom came to her home, met with us, did a quick survey of how to best help her, and let me leave for the airport. And later that afternoon, when it came time for a shift change, Brent and Chris came back to the home to introduce the second staff member to my mom to ensure she understood and felt comfortable with the transition. Everything seemed to be smooth sailing. But that afternoon, my mom began manifesting new symptoms from her injury--a limp arm, slurred speech, and facial drooping. Prudently, the staff helper called Brent and Chris, who wisely decided the best course of action would be to call 911 and have my mom return to the emergency room for a fresh assessment. The hospital readmitted her, kept her two more nights, and then released her. But again, shortly after she was released and back home for a few hours, the neurological symptoms flared up again, and based on the metrics established by one of the doctors, back to the ER she went, once again being admitted to the hospital, this time for one night before they released her again. During all of this, Brent, Chris, and their team were absolutely fabulous in every way. They made the difficult but wise calls to return my mom to the hospital. They interfaced with the doctors and communicated to us kids the doctors' findings and instructions. They picked my mom up from the hospital when she was released and brought her home again. Without complaint they adjusted, readjusted, and readjusted again their staffs' schedules. And Brent and Chris personally disrupted their own schedules and that of their families in order to ensure help was available, no matter when or for what reason. In fact, they were so willing to set everything aside to help my mom that one night Chris even volunteered to step in and provide overnight care for my mom if the hospital released her in the early evening, since it would be too late to arrange for one of their staff members come on such short notice. As a business owner myself, I felt terrible for them, particularly because of the repeated disruptions of their plans, the massive amount of time personally given by Brent and Chris, and the fact that their staff were without billable hours they had been expecting when they agreed to help my mom. So I asked Brent if they would please bill us above and beyond the actual hours they had tallied during these four days so that the staff, as well as Brent and Chris, could be made whole. But they insisted that they would not bill us beyond the actual hours that everyone had served, and that Brent's and Chris's own time would be billed at the same rate as their staff's. So, in the end, the bill was just a small fraction of what we had been expecting, despite the fact that they all went to such heroic lengths to help my mom in a time a real need. What's more, Brent explained they shared my concern for the financial impact on their staff, and even though they would not be charging us for anything more than the hours actually served, Brent and Chris would be compensating their staff above and beyond the actual hours the staff had provided. So, as I began, I strongly recommend Brent, Chris, and their team.

I just simply love going to work.I enjoy all the new knowledge I get on a daily basis. Sincerely,…read moreAnnMarie Bellingham

They are the best! I'm so much less worried about my mom now. She has the greatest caregivers who…read moreput their heart into their work and take excellent care of her. They're intelligent, have good judgment and went above and beyond when my mom was in the hospital and after she was discharged, I can't recommend them highly enough.

When I first called At Home Nursing Care, I was very stressed and unsure of what I needed but when…read moreAlyssa answered the phone, she helped answer a lot of my questions and calmed my nerves. They were able to schedule a needs evaluation with my family and I to figure out what type of care we needed. I would recommend At Home Nursing Care to anyone who might need care at home for a loved one.

overcharged for 1hour drive to hospital. they should change name to visting scammers.read more

Management is terrible. Absolutely no compassion or bedside manner whatsoever. It's all about…read moremoney. On the other hand, their caregivers deserve 5 stars. We have used visiting angels for quite some time. The only reason we are still using them is because the caregivers we have provided by Visiting Angels are fantastic. I hope their management takes a class in compassion and bedside manners. If I could, I would give Management-0- stars. But again, the caregivers earned 5 stars.

We found Assisting Hands when a California based family member conducted an extensive and thorough…read moresearch of options to provide care for my wife's father. As my father in law is now approaching 102 (next month), the level of care is now essential and "round the clock". With us living on the East Coast and for my wife's father to be able to remain in his own home, having a fully reliable and conscientious service was not only very important but now has become a true requirement. Because of the commitment and dedication of the owner and a number of also extraordinary staff members, we believe that the care provided has most often been truly excellent. Over now more than 2 years, Assisting Hands has earned our Trust and Confidence. When a caregiver was unavailable, Assisting Hands has always been agile and "there" to assure continuous "on site" coverage, without exception. We thank the owner and a large number of caregivers for their fine efforts, often exceeding high expectations, and delivering a level of service that has permitted my father in law to be able to stay in his home, as he very much wanted and currently desires. Should there be any questions that could be addressed by us, kindly contact the owner of Assisting Hands for our Western, New York contact information. It is true for us that a partnership with an organization such as Assisting Hands works best when there is an active family support person(s) in full contact with the service provider. The owner of Assisting Hands has gone well beyond more than both normal and high expectations to personally do everything possible to provide quality, timely, and proactive service. We have been very impressed and appreciative for the excellent overall personal services received. We very much recognize what Assisting Hands has provided for our family. We are grateful to my wife's sister for finding Assisting Hands and initiating its services, and to Nina for her caring approach in running her business. JGU

I love this crew they help me so much with my mom! indeed they are a true blessing! love their…read moreservices! it helps me be sane and not worry so much about my 86 years old mama. I highly recommend them to anyone!

The company in San Diego is professional and the management the same. They tried to accommodate an…read moreexperience caregiver according with the necessities of the client. Happy to work with this company.

If I could provide 10 stars, I would. Senior Helpers assisted me in my home in Sandpoint after an…read moreincapacitating surgery this winter. They were professional, caring, friendly, and took great care and initiative with all elements of my post surgical recovery. I cannot recommend them highly enough.