If you're a big person, think twice about going to this facility. The MRI felt cramped, and they…read morepositioned the patient tightly with sandbags in a futile effort to prevent contact with the side of the MRI bore. As a repeat customer, my experience was that the new Prenuvo procedures recently implemented have downgraded the experience quite a bit. As an example, asking for the use of one extra protective cotton MRi burn sleeve was denied, with the claim that the facility is only issued enough for 2 per scan, and that laundry delivery is just once a day. It made me wonder if the company is perhaps having such budget problems that they are rationing the use of the little cotton sleeves, allowing no extra. The vibe certainly didn't match the luxury of the pre & post scan experiences (lovely little waiting rooms, pre-scan metal check, delicious healthy snacks), which are still exceptional.

The staff is amazing. Beautiful waiting room with snacks and beverages for post MRI hunger after…read morefasting for 4 hours. Cute private room to relax in before your scan. Cute scrubs and booties to wear. I did the full body MRI. It wasn't as bad as I thought. I didn't feel claustrophobic and they put on a Netflix show of your choosing. The technician is very helpful and has a calming voice that helps throughout the process and loud noises. Excellent care is taken for patients and they have options for patients with claustrophobia or fear of confined spaces and loud noise.

Kimberly is amazing! She made sure my test kit was sent overnight to California and it arrived…read moreliked clockwork. She was so kind and helpful it made a lasting impression. Linda was also wonderful taking my blood - didn't feel a thing. Great service and really kind staff!

I went to the Roswell location for a required TB test and came to this location to have it read two…read moredays later because it's closer to home. The Roswell location told me it was not necessary to make a follow up appointment to have it read, and to just walk in and have someone look at my arm. Reading a TB test is literally a visual test that takes 5 seconds. So I walk in, there's someone waiting, no problem. Two others walk in five minutes later, one of whom had an appointment and I was told they had to prioritize appointments. This would be fine if: 1) the prior location specifically said not to make a follow up appointment 2) all the nurse needed to do was look at my arm On top of all this, when I addressed the issue all the nurse did was talk over me. I will certainly not be back to this location. There are many other locations in Atlanta that I'm sure are kinder and better run. In the end, I was brought back 15 minutes later for 10 secs, she felt my arm and I was done. SMH.

The two ladies who did my ultrasound were super friendly and kept me distracted during the process…read more I really appreciated the cleanliness and organization of this establishment, they ran everything like a well oiled machine. Wait times were minimal and the customer experience was excellent!

Getting blood drawn is never pleasant, but Ebony at this location was super-informative and…read morehelpful. Because I have some medical conditions that require frequent blood draws, I'm pretty savvy when it comes to the phlebotomist skills. She really knew what she was doing and also took the trouble to explain some things for me (this was a new blood test for me). Great job.

I just tried to schedule with OPI on Peachtree and had a terrible experience with the person who…read moreanswered the phone. They were snotty and tried to rush the call. An example is that she told me that I needed to have my Dr fax the order to them and then she didn't offer the fax number. afte waiting a few seconds for her to give it to me I requested it and she said it so fast I had to ask her to repeat it 3 times. horrible. I also noticed that OPI doesnt have a website where I can provided feedback.

Absolutely terrible. My image request was emailed three times over a three-day period with…read morefollow-ups by telephone and still no response or reply. Horrid, especially when the imagining needs to be done sooner than later. And the person answering the phone acts like she could not care less. Terrible service. Terrible attitude. Changing imaging centers immediately.

My appointment was for 7:15am. I got off the elevator exactly at 7:00am since that's when they open…read more(as advertised on their website and the listing on their front door) and 3 people were in the hallway lined up. The door to the office was locked. We were not let in until 7:23 which was a bit inconvenient as I had to head into work right after. The waiting area had about 14 seats and the Express Check-in scanner was not working. Once I was finally seen, the gentleman who assisted me was great. I took a Lyft so I'm not sure about parking, but it's very close to the Civic Center MARTA station.

My physician picked this company, which I had never heard of. Labs were taken in his office by a…read morephlebotomist. It was an annual checkup and I have a few numbers I need to watch. I got an email to sign into their site. After giving the site my personal information, I set up username and password. It didn't work, even though the password met all their criteria. Uppercase, lowercase, number, symbol, eight character minimum. Of course they had to send me an email with a code. Okay, copied and entered the code. Message that I had not met the criteria. There's no contact method, so I can't find out why. I changed the password 2 more times, making it longer so I could be positive I met the criteria by doubling each one. Still told I couldn't get in, but no reason. Maybe I made a typo somewhere -- name, address, phone number, DOB, whatever, but I couldn't go back to that and see. Or maybe I was too irritated (quite possible. The tool kept repeating I didn't meet the criteria. I assumed that was about my password, but who knows? They cheap out by not having tech support. I mean, there was a thunderstorm a few hours ago. Maybe their server is damaged. Maybe the power is out. I will have to wait til Monday and have the doctor's office email me my lab results. I'm making a bet that they have gotten rid of tech support in favor of a half-baked AI "assistant" who is doing its job of failing at its job. Every company in the world is p***ing off customers with the expectation of getting a huge return on their investment. I'm going to suggest my doctor switch to a different lab. Don't answer here with the standard meaningless response that I've read a thousand times on every review site on the internet. "We at (name of incompetent company) always strive....." Striving isn't succeeding. Using worn out clichés but not fixing the problem only infuriates your customers. No, honey, physicians aren't your real customers. PATIENTS, via their insurance, employers or bank accounts are paying the bills. So wake up. Stop listening to company reps and try your tech garbage yourself before purchasing. You might find the newest and latest is not an improvement.