OUT PAIENY SURGERY CENTER
My review is two part:
1-The facility and support staff
And surgeon Dr. Jollu
2-The Anesthesiologist Travis Markham
The facility is lovely, clean and they use top of the line personal disposable medical equipment. The staf, reception check in, lead nurse and operating room nurse were outstanding in all regards.
Dr. Jollu, Pain Mgt. Specialist, is an great Dr. and has a compassionate, confident demeanor that puts me at ease.
I found Anesthesiologist Travis Markham, whom I've been a patient of several times, to have a cold, dismissive, argumentative and un necessatily cruel bed side manor.
My veins are very difficult to place an IV in. I have a port specifically for this. I do understand that the staff are not certified to use a Port to access the vein. Having had countless similar procedures I know the size of needle that works best an which veins are accessable. He dismissed my suggestions. After three blown vein attempts and much arguing we ended up doing it exactly as I had requested. I suggested that there be a note in Dr. Jollus file to avoid future issues. At this suggestion he lost all sense of professional etiquette and I was reduced to tears. He hollered that his opinion is is the only one that matters. He said that what Dr. Jollu has in my chart is irrelevant and of no value to him. I was very upset and anxious that this person would be in control of my comfort during the procedure. I'm very sensitive to stress and it triggers flares. I have Lupus. The experience was embarrassing and uncalled for.
He would not drop the issue and actually seems to have enjoyed the exchange until I was out.
Perhaps he was having an off day but it should not have been taken out on me.
In conclusion I will continue to utilize the facility provining I can be scheduled only when Travis Markham is not on the schedule. read more