Both of our kids attended classes at Advanced Driving School and came out feeling confident and ready to drive. The McCoys are great teachers and very good with the behind the wheel instruction, calm, patient, and kind. We are very pleased with the whole experience, twice over. read more

i went here back in SEPTEMBER with a bunch of others to attend the remedial course to get our license reinstated. well i turned 21 and i went to get my new drivers license and they say it is suspended? huh? i was supposed to get it back way before this? i've been driving illegally this whole time ??!!!! yes it turns out one of the employees that taught ALL of us the class forgot to turn in our papers saying that we took the course and our license can be reinstated when the suspension time is up. what does this mean? it means that ANYONE who thought they got their license back DID NOT out of that class and they were driving illegally. any of us could've gotten pulled over at any time and we would've been sent to JAIL because of her mistake. I know people make mistakes but this one shouldn't be held lightly. I hope she works on that and MAKES SURE that everyone gets their papers turned in to the secretary of states office. just watch out and make sure if you decide to take this course read more

Our children attend private school in Missouri and therefore they have to take driver's ed from a private company. We used ADS for our older daughter and had lots of trouble scheduling her behind the wheel time. Against my better judgment we went back for our second one with the assurance that they now schedule drives online. Sounded perfect! Except it wasn't. There was a problem with our account which was fixed by them on October 6th. I felt confident we would be able to get four drives by January 1st. They open the drives only once a month and are all gone within an hour. We were out of town on the day they opened in October and when we logged in the next morning they were all gone. When I called they said sorry, you have to wait for a cancellation (only one came and it was gone within two minutes) and wait until November when they open again. You can only schedule two drives at a time so that means even though we had 10 weeks, there wouldn't be time to get them taken care of before January 1. We had to switch to their competitor (which setting up the drives was a breeze!). I have asked for a refund which they have refused to give. Clearly I only want a refund of the behind the wheel portion, which since services weren't provided. This will free up spaces for someone else to drive which I am sure will be appreciated. read more

This school is your only other option you have if your child cannot take drivers through the school district. And depending on what school district you are in, the public schools have made it much more difficult to get into a class. I was having issues scheduling an apt. online and was able to get assistance from the owner, Mary. The extra effort she made is appreciated. read more

!!!!BEWARE!!!!! SCAM WARNING!! We signed our son up for driver's Ed at Advanced Driving School, at the Collinsville location, and paid in full ($400), upfront. He took the written portion of the class online, but we received word that they never got the work...so we paid $150 extra so that he could do it all over again. Fine, I could deal with that, because it could have been user error on our end or a glitch...who knows. We moved on to the driving portion. He completed his first two drives, but we haven't been able to schedule his third drive, because there are never any available. We've called, and been told to get online at a certain date and time, and when we did, there were no drives available. We called again, and again, and same drill. So I called back again, finally reached a real live person...a young lady, who was extremely rude, condescending, and just kept raising her voice to cut me off and talk over me. She informed me that our time expired before he had his third drive, so now they want us to pay another $150 or we forfeit everything. I tried to explain that no drives were made available and that I can't believe they want to triple charge me. We did what they asked and still got no help. I said I was going to consult with my attorney, and she said if I did that, they would cancel our account and we'd have to start all over somewhere else, and that would cost us at least another $350. When I asked if I could speak with the owner, she informed me that the owner doesn't take calls. Upon looking into them more thoroughly, I found dozens of other reviews and complaints across multiple sites, including the BBB, that are all nearly identical to mine. Has anyone else experienced this? Any advice? I'd rather pay an attorney than give them another dime. What a scam they are running! What would you do? read more

After multiple emails, this company refuses to refund my money due to them not fulfilling the contract. I paid in full for classroom AND behind the wheel driving, which they purposely withheld drives so we could not book them in order to complete the course. Mary continued to be rude in multiple emails, then once I contacted the BBB, changed her tune. She stated that she will not refund our money because we didn't book the drives - drives that were not viewable to us by the company. Mary sent nasty email after email, accused me of extortion when I told her if she were to work something out with us since we paid for the drives and did not get them. She also threatened to post log ins however the company had to be contacted multiple times because they locked her account. I have tried being reasonable but she just continues to confrontational and hateful. We had enough trouble trying to get a permit with Covid and then to have that paired with her making things more difficult and being snarky and rude on top of it-Save your money, save your time - DO NOT put yourself or your kids through this program. You will not get what you paid for and they won't uphold their own agreement . RUN don't walk away from this rude customer service and management. read more

This is the second child that that I have sent to advanced to get their drivers training in. I guess I should've learned my lesson the first time... They take your money but they don't provide the service... and they're not cheap... The classroom side is fine, it's when you get to behind the wheel classes that they start ignoring you... Both times was a bit of an issue with behind the wheel training... but this time it's ridiculous. They don't allow you to call in... On the third Wednesday of every month at 6 PM you can go online and sign in to get a driving lesson with instructor... THEY DONT ALLOW YOU TO CALL IN??????? But you better hurry because they fill up fast... so if you miss that or you don't have Internet (like Me)... Then, sorry, you have to wait till next month... better luck next time you ..better get on there right at 6 PM.... They only allow so many spots to be filled and that gets filled quickly ...so if you missed it you're screwed... They don't answer the phone when you call during the time they're OPEN... and when they call you back they don't give you any other option but going online every third Wednesday at 6 PM... they need to hire more people.... Buyer beware Before you choose this place go check BBB every complaint is about the drive times read more

total scam! the hoops you need to jump through to get your child a drivers license is obscene. you have approximately 10 minutes one day per month to schedule drives. owners very unhelpful. pick a different driving school. read more

Classroom sessions went well - daughter never missed a session. When we were to start the driving portion, never received information that was promised in order to sign into the scheduling portal. I emailed repeatedly, with no response. I called several times, finally reaching a person who told me rather rudely that daughter had missed two classes. Eventually resolved and received portal information. I have been trying for 4 months to schedule driving - due to work, if I am late in signing in on the 3rd Friday of the month at 4pm - all sessions for the coming month are filled. Very frustrating - would NOT recommend. I do not know how or if will be able to get the driving sessions that we paid for. read more