LA VENTANA truly changed my life. I had tried residential treatment earlier this year at a…read moredifferent facility and had a subpar experience. I noticed day ONE that I had come to the right place. Every staff member from the Clinical Director, Isabelle, the house manager , Meryann, the nurse , Massie, both therapists , David and Ben, and all of the MHT's treated me with kindness and ensured that my needs were met. I had a problem with my insurance and Sharon, the Chief Clinical Director, got involved to ensure I received the treatment I needed. The daily schedule is so well curated so you don't really feel like you are in therapy all day but you are really working on yourself and your recovery in a meaningful way. I really enjoyed the therapist led groups that were thought provoking and allowed for open discussion/sharing. There was so much education but it wasn't a bunch of worksheets that you filled out or read from something akin to a textbook. All of the MHT's I encountered were so compassionate and a lot of them are also pursuing careers as therapists themselves which almost felt like a cheat code. You could go on daily walks, to the park, and had numerous opportunities to get out of the house for supervised excursions. I want to address some of the negative reviews. I didn't have any of the experiences that others have but the restrictions and rules that are in place may at times feel onerous or arbitrary but they exist for a reason. The staff is willing to work with you if you are asking for something reasonable. I had numerous requests that were granted and when others weren't I understood why. If you need an elevated level of care, I highly recommend La Ventana.

Awful. Mean girls. Feeling unsafe there. Worse than a psych ward. Restriction after restriction…read more Young inexperienced staff. Awful food. Shared rooms. Awful psychiatric med management. Staff creates a mockery out of you. I could go on and on. Most traumatic experience ever

My 90 year old father broke his hip a week and a half ago. After hip replacement the hospital sent…read morehim here for rehab until he could walk again. The place is very bright and modern, and super clean. The staff seemed friendly. He only said the food was horrible. He seemed to be doing fine but today he passed away after they gave him a shower. No one could tell me what he died from and this bothers me. They all said his vitals were fine. I called him and he was really out of breath after his shower. He could barely speak so he said he had to go. An hour later they called to tell me he was gone! They did let me spend some time with him, and referred me to a funeral home. Jessica called me to tell me he was picked up at 3:10. I am overwhelmed with everything needing to be done now. Parking is a nightmare with no street parking at all. Seemed like caring employees here.

Physical therapy is great. No Doctor came to talk and nurse only when I arrived. Most of staff…read morespeak Spanish and don't understand what you want. Lack of communication skill. Basic care iy gets by. Now the food is so bad I lost weight here. Meats are always dry and Tojo. My food mostly came cold. Would you like to eat cold egg? How about a baked chicken overcooked, tough and cold. I have asked to go home and no one has responded. I WILL NEVER RECOMMEND THIS PLACE.

I don't usually write reviews, but Wildwood Recovery absolutely deserves this. Walking through…read moretheir doors was one of the hardest things I've ever done -- and one of the best decisions of my life. I came in struggling with alcohol and feeling completely lost. Today, I'm sober, clear-headed, and genuinely excited about my future, and I owe so much of that to the staff here. From day one, the team at Wildwood made me feel seen and supported. They don't treat you like a number or a diagnosis -- they treat you like a person. The counselors are compassionate, knowledgeable, and real. They don't sugarcoat things, but they also don't judge you. They helped me understand my addiction, rebuild my confidence, and create a plan that actually works in the real world. The groups were powerful, the environment was peaceful, and the whole facility felt like a place where healing is actually possible. I learned tools here that I will use for the rest of my life, and I left with a level of hope I haven't felt in years. If you or someone you love is struggling with alcoholism, I can't recommend Wildwood Recovery enough. They changed my life -- truly -- and I'll always be grateful.

This place changed my life. I could never express enough gratitude. The staff was beyond amazing…read moreand helpful. They truly care for you here. I was broken and now I am found.

OakView skilled nursing facility is a top-notch location for acute rehab. From the moment you drive…read moreup to the facility, walk into the building and go to your assigned room, you can see the building is very well taken care of and nicely decorated. This is important as it shows their attention to detail. In the room, there is a lovely armoire for every patient to use for their belongings along with a nightstand, hospital bed and tray. The armoire is much nicer and larger than the usual small closet you find in most facilities. The true star of the facility are the employees. The CNA's are always quick to respond and provide you with the service you need. The LVN's who dispense the medication are equally quick to help and all of them have kind words along with words of encouragement for each patient. Unfortunately, I have been in numerous facilities and non of them compare. OakView is fine tuned and runs very smoothly. Administrative staff checks on the patients frequently to make sure all needs are met. Treatment plans are prepared by medical staff. And the social worker is very kind and extremely helpful in taking care of the patient while on the premises but also after they leave OakView. She even called me two days after my release from OakView to check on me and to see if there was any additional needs I had. I was extremely impressed by this as I had never had this happen before. Never was there a social worker that did a third of the work this woman did let alone follow through and show she cared every step of the way. OakView feels like a resort with medical assistance, not a skilled nursing facility. The food is excellent and if it's not to your liking, the chef is willing to prepare something that meets your desires. No other facility I know of does that. If and when I need to be in a skilled nursing facility again, I hope I am blessed to be able to find a room at OakView. I highly recommend it. P.S. They also have an assisted living facility.

I recommend OakView whole heartedly. After happily living in University Village for several years,…read moreMy grandma moved to oak view moving from - and between - Assisted Living, Memory Care, and eventually Skilled Nursing. The staff was is knowledgable and treated her with genuine respect and tenderness, and they were consistently thoughtful with our family as well. The facility was clean, well-kept, and organized, and communication with us was steady and reliable. I've even told my husband that this is exactly the kind of place I'd hope for myself one day. During my visits with my grandma, I saw how happy and well-cared-for the other residents were--the daily meals, activities, and interactions all felt warm, structured, and intentional. It was the kind of environment that gives you real peace of mind. The level of care they provide is exceptional and they were excellent care partners with my parents.

My wife spent ten days here following a stroke. The care was attentive, friendly, informative,…read moreknowledgeable, hands-on and completely professional in every way. Her room was kept clean, the nurses took their time, were personable, capable and caring. The food was better than expected and the therapists worked her effectively on structured schedules that prepared her for success at home. She's now been home a week and is following the care plan provided and improving daily. Frankly, after reading some of the reviews we were afraid of what the experience here might be like, but it completely exceeded our expectations. We do not recognize the facility or experience described in some of the reviews. Thank you to the entire staff for making the transition from ICU to home well-organized, impactful, and free from unnecessary stress or drama.

My father was there after being in Los Robles ER and hospital for a week. We were very pleased…read morewith how his clean it was and the services offered. Great PT staff, the food was decent, and really liked Dr Prasad who really spent time with my dad and was very thorough with a good bedside manner! The only negative was that they NEVER answered their phones!!! We always had to leave a message on a voicemail to get a call back HOURS later!! I finally asked for the number of the nurses station DIRECTLY on his floor to get updates on my dad when I couldn't be there..... Otherwise, I would highly recommend them!

I had a truly wonderful experience at Ventura Recovery Center. If you genuinely want to get sober…read moreand are ready to take your recovery seriously, this is the right place to come. They help connect you with different recovery programs, meetings, sponsors, and the resources needed to build a strong foundation for long-term sobriety. Tad, my case manager, was exceptional. He supported me throughout the entire process and helped me complete all of my paperwork. I'm also incredibly grateful for the staff, especially Erica, Katelyn, Alec, and Harry the chef his cooking was exceptional. They were caring, supportive, and made a positive difference in my experience. Before coming here, some of the negative reviews made me feel nervous. After completing the program myself, I realized that your experience depends on what you're willing to put into your recovery. Some people may have been looking for a quick detox instead of fully committing to the process. VRC provides the support and resources, but real recovery takes honesty, effort, accountability, and an open mind. VRC gave me support, structure, and meaningful connections that I will carry with me moving forward. I'm extremely thankful for my experience and would recommend this facility to anyone who is truly ready to change their life!

There are no words to describe the gratitude I have for this place, not only did they help my kids…read morefather get sober but I owe this place my life for saving me when I saw no way out of a hopeless state of mind I walked into VRC a broken lost and scared girl & I completed the program a woman who can hold her head up with integrity and dignity, after dozen attempts at sobriety through many programs I was able to stick it out with the help and love from their amazing staff and my peers. The staff not only loved me until I could love myself again but they held my hand through many situations I didn't think I could face, if your looking for real sobriety, amazing care, and to feel like your home this is your place, it wasn't always easy and fun but what I learned here is that I never have to face life alone again, and god forbid I had to go back to rehab I would come back here with out a doubt!! Thank you to VRC my children have two sober present healthy parents!! I love you guys and just know my family and I thank each and every one of the staff members who's dealt with both CJ & I. Thank you for not giving up on me I miss you all!!!

I wasn't ready so I wanted to leave they wouldn't let me use their phone until I cried. Because I…read moredidn't know where I was. I also asked if I could use phone charger since my phone was dead. So I could call for a ride home.They were mean and said no. Also They said they would give me something comfortable for detox. I did not talk to a Dr. for proper meds. So they didn't even help detox in comfort. No!!! Find another place one with a TV because your gonna want to relax are your going to be bored to death. Will a d Charles were mean.

ENLIGHT t treatment center is by far one of the worst treatment centers I have ever been to. I have…read morebeen to four treatment centers, and this was the most unsafe and misleading experience of them. I came here after a failed surgery trying to get off of opiates they left me for 30 hours without any medical support or medication they claim to offer detoxification but they only offer it Monday through Friday because weekends there are no available doctors or nurse practitioners And may I say not even doctors there's only nurse practitioners that you can call and talk to they claimed to offer a detoxification, but they don't,NO DOCTOR ONLY NURSE PRACTITIONERS . They told me a doctor would be available Monday through Friday. Only a nurse practitioner WAS AVAILABLE TO CALLcould be called over the weekend. They promised a 24 hour nurse doctor. None of that was true. They promised 24 hour chef. None of that was true. The chef provides no breakfast. He only provides lunch and he leaves a dinner for us to warm up for later. I'm not complaining about the chef. He is a very nice man and Karen one of the therapist. There is a wonderful lady. She really does care about patients. The conditions were unacceptable at this treatment center there were blood stains on all the sheets there were stains throughout everywhere. The bathrooms were dirty. Everything was dirty. They only have someone come in deep clean every two months.. I was forced to Detox in a shared room with a roommate who kept the TV blasting until midnight watching crime murders horrific TV shows that only added to my PTSD and in no way would she turn it down on a high volume because of her hearing I have never been to a treatment center where they placed you in withdrawal with another person in your room without proper medical care supervision or even a therapist even the Uber driver who picked me up said I was the third person that was leaving early because of how bad this place is that says everything the center should not even be allowed to operate What they are doing feels both unsafe and unlawful vulnerable people deserve real help not false promises and neglect there are plenty of other places that provide proper treatment and care please for your own safety look elsewhere. I rarely write reviews. This may be my fourth review ever and I'm 45 years old, but I feel strongly care about people trying to overcome addiction.i truly believe in karma I truly hope this message reaches anyone who is struggling and searching for the right help. the last 30 hours that I was there was a complete horror that I will never forget and I wish upon no one that this happens please there are so many other treatment centers that don't offer false promises and lies. I promise you this place is not safe and for your own safety and for your own health pick another treatment center.BY THE WAY THE REVIEW ON THE BOTTOM UNDERNEATH MINE IS FROM THE GUY THAT WORKS THERE !!!!!!!!

Great staff and very clean facility. Lovely garden and area…read moreto sit outside with 3 fountains.

I went to visit a friend there who had a stroke. As a nurse. I found this rehab facility to be…read moreexcellent. All of the help nurses, CNA's therapist were wonderful. The building is very clean. There are so many gyms, rehab outlets that are excellent for the patients.

I've seen many treatment facilities and the Lakehouse is one-of-a-kind, a true diamond in the…read morerough. I was a client here and this place changed my life. I was deep in alcohol addiction, unable to get sober on my own and the Lakehouse helped me get to a place where I no longer have a desire to drink or use drugs. I have since left and been able to stay sober using the tools I learned there. The staff here is incredibly professional, warm, knowledgable, and fun. Unlike many treatment facilities, they actually care about the clients and have extensive experience in their own recovery. This proves to be an extremely valuable asset to clients because they know what works through personal experience. They also know how to have fun, after all, what's the point of being sober if it isn't awesome? The administrative staff does an excellent job of screening for patients who are serious about getting sober. This means as a client you are surrounded by people who are engaged and working to better themselves, rather than people who are distracting and demotivating. In my experience this makes a huge difference. The house itself is gorgeous and serene. It is an excellent environment for an individual to take a break from the chaos of addiction and reprioritize their life. The capacity of the house is small, which means that each clients gets plenty of one-on-one help and guidance. It truly does not get better than this place. It can save your life, it did mine.

The Lakehouse is a place of healing and honesty. It's Not a multi bed, multi people, multi staff,…read more"seen it all" type of rehab. the Lakehouse is a six beds, (individual rooms), recovery retreat designed exclusively to get well and get sober with a focus on being forever free of addiction. The house itself holds a charm of its own, it was built in the 30s, and is surrounded by amazing gardens and faces a tranquil lake; the beautiful Lake Sherwood. The staff all share the journey of recovery, and truly some of the nicest people I have ever met in my life. They are sincere, dedicated, honest, educated in addiction and open hearted. If you are in need of help and have a serious sincere desire to be forever sober, to heal your soul and body through recovery, and to receive the gift of life tools... Then I strongly recommend this unique recovery retreat . Lakehouserecoverycenter.com

I would love to share my thoughts regarding Omnia Recovery Center . First of all Arik the owner is…read moreOne of a kind . He has so much knowledge and insight on how to best relate with an addict and /or their loved ones . He is Honest , compassionate and quite Humble. His heart is pure and God is blessing the Staff, their clients , the families and our Community. There is no comparison to the quality of the management at Omnia. Here management and staff work together as a team . They truly care for one another and it shows. They are 100% invested in their clients as a whole . From the moment they begin the Journey of learning how to get clean and stay clean one day at a time . The client is fully cared for through the whole recovery process from start to finish I highly recommend Omnia Recovery to any addict or person struggling with mental health issues . You will be in the Best atmosphere and very capable loving hands .

As long as you have proper insurance to pay they will support you 100%! But if your on Medicare you…read morewill be dumped ASAP! No money to be made no support in your recovery?