I waited a few months before writing this review to see if my experience with Frank at Advance Landscape was just "how they all are," but after finding someone else much more polite and professional, I feel compelled to share.
Frank did show up for the estimate, but when I asked about pricing for different options (A vs. B depending on cost), his response was, "well, if you don't know what you want you're just wasting people's time." Not only dismissive, but downright rude.
Then, as we were talking, a Hispanic father in an older white truck parked near my home (across from an elementary school) to wait for his child. Frank's comment? "Oh geez, you call this guy too." No, sir, I did not, and frankly, that assumption was offensive, unprofessional, and a little bit racist.
His estimate was higher than others I received, and to top it off, it didn't even include re-seeding or replacing grass. Instead, he brushed it off with a suggestion to just "do wood chips."
I left the interaction creeped out, disrespected, and absolutely certain I would never hire him despite a neighbor's recommendation. Politeness, respect, and professionalism go a long way, and unfortunately, Frank showed none of them. Avoid this place. read more