I contacted Advance Heating & Cooling from the recommendation of a co-worker. They came to my house and looked at the A/C unit and the unfinished installation from a previous company that did not finish the job. Taking a look at what was there and what needed done they said they would have to schedule the work as it was not a quick fix. After not hearing back from them for two weeks I called and was told that they would let me know next week when they would be by to work on it. I specifically asked to be put on the books as I understood that they would be busy. After two more weeks passed without word I called to follow up. I was told that they had their own things to work on. When I stated that I was told that I was on the books to do I was again told that they had their own things going on. I then stated that if they didn't want to do the job they should have just told me the reply I was given was that they just had too much of their own things going on. read more