Courteous and friendly staff are professional and efficient. Have never spent any longer than…read more10-15mins for simple transactions.

On December 12, 2019 my husband and I were closing on a new home and needed a cashier's check for…read morethe down payment. We were relocating from Missouri so we did not have a local bank yet. I walked into the bank with cash...I was told since I was not a customer they would not help me! The manager took me into an office as I told her that my Realtor said they would help me. I ended up leaving and it was pretty embarrassing! If the manager would have just asked if I'd like to open an account...the bank would have gotten a new customer. I had 20,000 in cash. So...it was more important to push me out the door than to come up with a solution! I went down the street to Insouth bank...I was helped immediately and left with my cashier's check, coffee and a Christmas cookie! Now...GO TO INSOUTH BANK!!!!!

Was very pleased with Melissa. Very helpful and great customer service. Was very fast and…read moreunderstanding of my loan.