My experience went well at this location. They even looked up each part for me to make sure that I…read moregot the right part and on top of it they went and got each thing to ensure their expectations I don't know why there's so many bad reviews.

A couple of weeks ago I purchased a headlight bulb and Nate kindly installed it for me, which is…read morenot part of his job. It was not an easy task and he saved me a bunch of frustration and time. Thanks Nate!

During the COVID-19 shelter in place lockdown, many people are taking on do it yourself projects…read more Automotive maintenance is certainly on the list of things to do during the lockdown. If working on cars is not your number one skill set, it helps to go to a specialty store like AutoZone rather than a big box store. The staff at AutoZone are knowledgeable about car and truck maintenance. The store is well stocked and importantly they will send you home with the right part for your vehicle. For example, we bought a cabin air filter and a brake lamp for my daughters Ford. After leaving the store we were confident we had the right parts in hand and purchased those parts at a fair price. When we got home I installed the parts and everything was perfect. It's A pleasure to talk to people for purchases like this rather than buying them online or at a big box store. Enjoy your projects while you're home.

I returned my battery core from a purchase I made a month ago. My RV rig was in the shop and I had…read moreto wait to change the batteries out. The staff here is always very helpful and knowledgeable. I use this location for all (5) my vehicle parts needs.

I needed a new battery and had them look up the number. When I got there, I didn't realize that the…read morepositive terminal was on the left side and thought it was the wrong battery. The woman behind the register let me take the battery home to make sure it would work and told me I could return it if it wasn't right or pay for it when I returned the core. That's good old fashioned honesty and trust. How refreshing to experience in this day and age! Of course I returned the core and paid for the battery the next day.

Sunset caddilac miss diagnosed my dads car charged him 2700 to not fix it…read more. Brought the car to greg the found the correct problem (broken vvt cam) and fixed it for less then sunset.. thanks again..

Brought my jeep to these clowns because they claim to be mopar experts. What a joke . They had my…read morejeep for 3 months to do a engine replacement to start with , when it came time to pick up my vehicle, I paid the 6K dollar invoice . They told me it was still over heating some but didn't know why at first and then gave me some BS reason. 3K mies later engine blows again. Called Greg and he refused to touch it because it (overheated). We found a reputable Jeep mechanic in Fort Myers (Prodigy Jeep) and they found that not only was the engine never replaced like we paid for but the head bolts were NEVER torqued down to spec causing the motor to overheat. If you want to get screwed go to these ass hats.

S trail store in Venice is a fucking joke. They don't answer phones and automotive closed at 3:45…read more The last year is a testament to your downfall. Product stocking and service sucks.Bought a tire on line and can't even schedule installation.I'm giving Target a chance to earn my$500-$800 per month business.AMF Walmart!!!!!!!!!!!

First person in the door at 7am. Didn't even get a greeting until 7:15am. I was here to get a tire…read moreplugged. That's it! Finally get my truck pulled in at 7:30am. Here it is 8:10am, still not finished. There are 4 ppl waiting on oil changes and they are saying 2 hour wait lol I'll never be back. Walmart, this place is running about 15 cars through a day on a 12 hour shift! EMBARRASSING

This was our first experience with Douglas Jeep. I had one last oil change on the Mopar contract…read moreso we made an appointment for 11am. Unfortunately, they never even pulled the Jeep in until close to 1pm. The Service Manager said they were short handed. We also had a slow leak in one of our tires. They found a finishing nail and patched it for us at no charge. We were there for 3 hours, but they made it right. We have a couple of free oil changes coming our way.

Now, I am a happy owner of a Cadillac. I brought my 2011 Jeep Grand Cherokee Overland ( which I…read moreloved ) to Douglas Jeep for a thermostat replacement. They kept my Jeep for 3 full days until I called them to ask if it was ready. They told me that they didn't have the thermostat in stock. . They said come back in a week or so. I did. And again, they have my Jeep for 3 full days until I called them to ask if it was ready. (Get this... ) they said they hadn't got to it yet. Unbelievable. I asked for my car back, and I drove across the street to the Cadillac dealer. Bought a Cadillac right there and then. I should add that CR (consumer reports) have just ranked Jeep as the worst car brand based on reliability and customer satisfaction) Comparing the service departments of Cadillac and Jeep is like comparing night and day. At Jeep, you're cramped in this narrow passage while the service tech's are scrambling answering phones and pushing paper, while you wait in a line with other customers. At Cadillac it's a first class experience with a calmness to the whole process and plenty of chairs and complimentary snacks. Do what you want, but you have been warned

Needed some custom installation done on my RV and Don got me in right away. Did a good job at a…read moregreat price. If I ever need an alternator or custom golf cart, it's the first place I'll go.

BEST Service and prices! On top of that my new battery was installed for free in less than 5…read moreminutes! I usually replace batteries myself so this was a real treat. I have never been in and out of a service facility this quickly. Highly recommended!

Very good response time for what I needed. Got the part right away and installed it promptly.read more

Stopped by my car battery was corroded. Luther was amazing helped me and I didn't spend a dime…read more Good people who actually care