I went in to buy a new car battery. Zach got the information needed, gave me the options and…read morefinished the sale. He replaced the battery for me while I was there. He was so friendly and upbeat and I was on my way in no time. A big shoutout to Zach for being awesome!! Great job!

I have been to all the auto parts stores in the Aberdeen/Southern Pines area because I try to fix…read moremy cars myself. These guys don't have all the parts I need, which I usually have to order from import shops online, but I must say that this Advance is better than the O'reilly, Autozone, and Napa down the street. They ordered some items that I needed immediately in order to drive the next Monday and they got the items overnight. I tried that with O'Reilly and Autozone but they spent days agonizing over when the part would be delivered. Napa wasn't open Sunday and didn't have the part I needed. So, this Advance has come through for me twice and I'm now a regular.

I don't know what it is about this o'reilly location, but anything I buy from here I always have to…read morereturn due to the part not fitting my 2015 Ford Explorer XLT. I'm not sure if the O'Rielly computer system is the problem, or if the employee's can't read a part number.

The staff was very friendly whenever I visited O'Reilly's Auto Parts in Southern Pines. They were…read moreattentive to my needs and provide good service.

M-F 0800-1730 Sat 0800-1200…read moreThis information would have saved me a trip. It looks like real friendly local store. Maybe next time...I hope to be back during business hours so that I can confirm/deny me intuitions...I pray you have good experiences & can share a nice write-up as well...

Terrible customer service. Walked into the store, and couldn't find the part I was looking for and…read morethe guy didn't even look up or greet me to see if I needed help. Just sat on his phone the whole time

Very nice people friendly staff some guy name Ricky knew a lot about my old clunker carread more

Awesome! M-Th 0730 to 2100…read moreF-Sat 0730 to 2200 Sun 0900 to 2000 It's nice to know that there is a Team available every day of the week to help the car owners of the local area. I am glad there is one right here with all the resources of a big shop & the down home courtesies of a Mom & Pop!!! Very Thankful :)

Such a bad store *Autozone in Carthage, NC) that it does not show up on Yelp. The tall, fat white…read moreguy, (read manager) refused to give me my veteran's discount. He rang up the purchase and said that there was nothing that he could do about it. Back to Advanced Auto in Carthage, NC where they show respect for servicemen.

Top quality mechanic who knows what he's doing and friendly to boot. He fixed my brake issue…read morequickly and cheaply.

My experiences at this AAP have all been so delightful! Even when I was just calling for info. The…read morestaff is professional, knowledgeable, and very kind! The employees will come out to my car and help out with whatever they can and it's just a weight off of my shoulders. I'm so grateful for all they do! Thanks guys!

Every time I have shopped here the employees have been nice and done there best to help me. The…read moreperks and discounts they give for shopping are nice as well.

I absolutely MUST give a shout out to Cynthia, Donna, & Darren - a trio of professionalism, hard…read morework, & all-around great people!!!!! They worked hard on my problem-child of a car to get the silly battery replaced. Not one word of complaint or refusal to help - just readiness & willingness to get the job done, & done correctly. There are 3 auto stores with 5 miles of my hone: for my four vehicles, you have my forever loyalty!!! This is what I'm looking for when I am going to spend $200 on a single item: professional, helpful, & friendly people. Thank you, thank you, thank you!!!Z

I can't stress enough, if you have any option other than AutoZone you should definitely take it…read more Just try to exchange a faulty car battery one time and you'll see why. Basically there's not much point in having a warranty on a battery if you're going to have to jump through so many hoops to be able to get them to replace it, that it's almost not even worth it. I'll definitely never be going back.

I bought a car from them during the pandemic and I could not be happier. They deserve 10 stars…read more They are honest they follow through on their word they always get back to me and make sure that I had all the correct paperwork and they explained everything about the car we bought. This is not the first time that we have used them and we live in Colorado. So you can be assured that they will back up what they sell.

Absolute crooks. I bought a BMW that supposedly had excellent car fax reports. I had it 8 days and…read moredrove it less than 400 miles, 200 of which to get back home and it has a blown engine. I called my salesman Jason who is fake Christian who asked if he could pray for us when we left and he would not even return my call. I finally reach him and his reply was sorry. Well Jason yeah you can pray for me, pray that my husband doesn't drive back to Tennessee to see you and your crooked boss. DO NOT BUY FROM THESE CROOKS!