Very efficiently run business. Purchased new Ford F-150, got a prompt appointment (Mon, Tue, Wed),…read morefor a spray on bedliner. Brought my vehicle in @ 0815, was told approximately 4 hours, and low and behold, I received a call @ 12:15 to come and pick it up. They did a beautiful job, love it. Cost was $400 plus tax, $99 cheaper then quote from El Paso. I paid with a local check, which most businesses appreciate, but they do take credit cards. Highly recommend this company..

I called looking for a part for one of our customer who was traveling through Las Cruses, NM on his…read moreway to TX. They did not have the part in stock but were so very helpful in getting us contact information for other vendors in Texas so we could attempt to get the part our customer needed. This place went above and beyond to help our customer. Thank you for amazing customer service!

Leah's and Greg are awesome employees for AutoZone organization. I went in for an oil filter, air…read morefilter and brake fluid. These two did not hesitate to help me even replace my air filter at no additional charge. I recommend this company recognize these two further great customer service.

What a great business to find some hard to find parts for my Jeeps. The parts counter employees…read moreare really on the ball and are very knowledgeable and helpful. I like the way the stores are organized and it's easy to find what you're looking for in the isles if you don't need parts counter help. The bonus is that if they do not have a particular part a person can order it for next day pickup. That means I don't have to run around town hunting that illusive part I need. O'Reilly is my favorite parts house.

There are not too many muffler shops in the city of Las cruces. My exhaust was linking and falling…read moreapart. Went to Valley Muffler, and the mechanic was honest about what he recommended, and he also gave me good prices. He doesn't look very friendly but I was happy with the job he did.

We had traveled from Kansas City to Las Cruces last week. Only two hours into our trip we began…read morehearing a noise from the muffler area. My husband crawled underneath the car and determined that it was not going to be a problem as we continued our trip. We got into Las Cruces Saturday evening. My husband looked online and found Valley Muffler. He drove there Monday morning and arrived 10 minutes before opening. He called the phone number listed and Ernest came right out. He diagnosed the problem, offered two solutions then fixed the problem all within 30 minutes for a very reasonable price. We are very thankful for Ernest and his thoughtfulness to get us in immediately and fix our problem. The trip home was much more quiet!

Ordered a part and a week later was told that the part was sold the day before I bought it. I was…read morefine with that but then they didn't refund my money. I have entered a claim in PayPal and they have 10 days to respond and it expires tomorrow. It was their mistake but so corrupt that they want to hold on to my money even though I didn't get the part. They must need the money. I guess corrupt businesses don't make as much money as they used to.​

I purchased a ford 6.8 v10 from them, which they advertised as a "good running engine". When it…read morearrived I removed the oil pan and found metal in the oil pan and the bearings had been wiped out from running the engine without enough oil. This is when the problems started. I had to fight with them to get them to pay the return shipping, when they finally relented and I returned the engine they refused to give my money back, $2700. They claim the engine was damaged during shipping back to their yard, but never sent any pictures or other proof of this damage. I did send them pictures of the shipping damage when I received the engine and they simply brushed me off. They offered me to pay only $800 for nothing, at this point they already had the engine back at their yard. Most likely to recover the cost of shipping back an engine that was bad in the first place. From here you can make up your own mind if you want to gamble with this company. TL;DR: They sold me a bad engine and wouldn't refund the money after I returned it.

If you are a woman, clueless like me, and don't know about warranties on car parts.... Tony is the…read moreguy to go to. Not only did he advise me on the right parts to my mustang's clutch but was patient enough to order that for me. Then again, when I faced a problem with this clutch he helped me save because I didn't know I could save by using my warranty and upgrading instead. Ladies?? He will be honest with you and he will also take the time to help you find the receipt in their system if you misplace it. Thank you NAPA and Tony for great business.

We accidentally left our gas cap to our RV at the last gas location. Marc was so helpful, there…read morewere no caps that would fit in the store. He went back and dug in his stock room until he found one that would work for us!! Excellent customer service, he went out of his way to help us! I highly recommend this NAPA store!! Thank you Marc, your the best!

Went in, received fantastic help, bought my battery, they installed my battery, and I was on my…read moreway! Could not have been easier. They did this with a smile on their face, helped other customers while helping me. Very friendly and very efficient! Thank you!

My experience here was totally different than the other reviewers. I needed new headlights for my…read moretruck. Went here and ordered the wrong ones - of course. No worries. Took them back. Explained the gal who helped me that day ordered the wrong ones for my Tundra. Manager ordered the right ones, gave me a discount for my trouble ad had the correct ones in at the store two days later. I pop in here anytime I have a DYI auto project.

This O'Reilly location at 2401 N Main St Las Cruces, NM has a very knowledgeable staff and great…read moreservice! I plan to do all my auto parts shopping there. I needed wiper blades badly. They even installed them! Something I would have probably messed up. Thanks again.

I happened to be passing by when I discovered my front bumper was dragging. I went inside and…read moredescribed my problem and the young man at the counter came out to look at it, and he fixed it on the spot with the tools on his belt! For free! I was delighted and impressed.