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    Advance Auto Parts

    5.0 (1 review)
    Closed 7:30 am - 9:00 pm

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    3 years ago

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    Ford of Port Richey

    Ford of Port Richey

    (135 reviews)

    Bought a brand new Ford f-150 3 years ago. From. The start we had a battery issue. Took to them…read moremany times for it. For them to Tell us there's no issue. They refused to replace the battery with only a few thousand miles on it. Over time we got use to the sound of it being dead and then would Click over. Finally this year we had to put a brand new battery in it just 2 months ago. This Morning we get ready to leave the truck was Totally dead we had to get jumped and then dashboard said battery low. This is not acceptable with a brand new truck. I have cancer and we ride around with a paraplegic adult son in a wheelchair. What happens if it just stops. I feel our lives are at risk. We only have 30,000 miles on it but this is a persistent problem they won't listen to us!!! Major law suite if we get injured in a wreck Because of this problem. They are no help

    After we called to check on the status of the repair, we were told all the mechanics left at 4:00…read moreso it would be the next day. At 5:30 we get a call asking if they could drive it some more to see if the warning light came back on. Kinda odd, so I explicitly said no one has permission to take the vehicle home over night. We're pretty sure they did anyway. Vehicle interior smelled like gas and oil. Seats had grease on them and there were Coke bottle caps in the front seat cup holders. We don't drink soda. They also tried to add 2,000 in repairs for leaky struts. We said no to this and we're then told they really aren't that bad but if they start to clunk to come back in. This place feels unethical and dishonest. We will never be back here for anything.

    Advance Auto Parts - autopartssupplies - Updated May 2026

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