I purchased a vehicle from them a couple of years ago and, at that time, they were so glad to have…read morethe business. I have been in once for warranty work and once for an oil change. As expensive as the oil change was, I started changing my own. My wife and 79 year old mother were in belton today and the transmission was acting up. I stupidly told her to stop by Clinkscales to let them check the fluid level. She got there and he said he couldn't do anything without s work order and it would be a while. She told him she would let me check it and left. The transmission was acting very bad. My mom said to stop by a mechanic she uses and let him check. He id also in belton. He checked it, added some fluid and she was on her way for $8. The dealership could have at least checked it. It may sound petty to some people, but this is the kind of thing that makes you or breaks you.

Felicia and Chris in the Service Dept. were very professional and rockstars. The reason - I…read morerecently purchased a new 2023 Silverado at a different dealership. While washing the truck, I noticed the passenger side mirror did not fit tightly together. No idea if it was that way when purchased or it happened in a parking lot. I spoke with Felicia about my issue and instead of making an appointment just to look at, she popped out of her sit and we walked outside to look at it. She got Chris to take a look to see if it was warranted or not. Once it was deemed under warranty, within minutes he popped it into place. As busy as he was, I could have asked to schedule an appointment to fix. Hats of to both Felicia and Chris to great customer service and experience. Because of you two, I will drive a little further to have the truck serviced in the future. Thank you!

My 2019 Suburban broke down with me 2 hours from home. My husband called them to see if they would…read moretake my car in from the tow truck and see what was wrong with it. Not only did they take my car but they sent someone out to pick me and my 3 kids up from the gas station we broke down at- 30 mins away- and bring us to the dealership until my husband could come get us. They were beyond helpful and Felicia was super nice.

These guys did a great job on my dad's truck! The bed in this truck had definitely not been taken…read morecare of like I would have done it. I had my doubts that it could be prepped and sprayed to where it would look good. I was absolutely amazed at the job these guys did. It looks great! I highly recommend them. They are honest, hard working and take pride in the quality of their work. Very seldom do I do reviews, and even less seldom do I brag on people. These guys earned it and deserve the appreciation and recognition. Definitely 5 Stars*****!

Five stars! I called on a Thursday and they were able to get us in the next day! We had them…read moreinstall an ultimate Anderson Hitch for our fifth wheel along with the ball kit!!! I highly recommend them! They were professional and courteous; along with being fast and efficient! Thank you to Dave and his hardworking employees now we are ready to continue our adventure.

dropped my car off for an engine swap after I was specifically told he could start the job the same…read moreweek I drop the car off and gave him 600 dollars that he called a deposit and he did nothing but let the car sit and collect dust for a month while giving me excuse after excuse on why he hasn't started yet. I eventually had to pay a second tow bill to get car off his property and pay another mechanic to do a job he already got paid for. I took him to court and the judge unfairly made us split the money which I still haven't seen a dime of my half

From the owner: We offer 24 hour roadside assistance 24 hour mechanical services…read moreServices include but not limited to brakes, oil changes, starters, alternator engines Transmissions, and bodywork

I wouldn't have responded but since you did, let me address your 'discrepancies'…read more 1. I realize the picture is not of the console; it's the left panel adjacent to it which MUST BE REMOVED to take the console out. Both left and right panels need to be taken off as I watched a tech from another company do the job correctly after you refused to come by and fix the shoddy work after more than a month of promises to do so. I have included the way it looks now after this company put it back together. They said you put things back together in the WRONG ORDER which is why there was a gap. Additionally you only put a few screws in (the minimum) to hold things together and left the console cigarette lighter disconnected, so they fixed that as well. I've also attached a picture of the hairpin clip they used to fix it which has held up just fine. They actually ordered the clip from the manufacturer but because I had been waiting so long for you to come by and fix it they put this temporary clip on it. They have offered to replace it with the real part for no extra charge but after looking at their solution I believe it will hold up just fine, unlike the one you installed which FELL OFF AFTER ONE DAY and TWO SHORT DRIVES. 2. You certainly did promise to come by and repair the issue for more than a month (originally you estimated at most a week or so). But how long is a customer supposed to wait? I think a month is not acceptable by anyone's standards and after A FULL MONTH went by I got another company to take of it because I couldn't wait forever. Despite all the shoddy workmanship, this is by far the worst part of your business. I understand new customers haven't paid yet so you are interested in doing new work and getting paid while I have already paid you, but I submit to you that reputable businesses take care of unfinished business FIRST. If you don't believe this is true I suggest you take a course in BUSINESS 101. 3. I signed no such waiver before work began. The only thing I signed was the invoice showing the work had been completed. If you had any problems with "self-diagnosed" repair work, why did you accept the job in the first place? And by the way, since my diagnosis was proven to be correct (the original clip was missing, so there was no link between the gear shift lever and the transmission cable), why is this a problem? You had a chance to see that this was indeed the problem before you started the repair, and after it was complete, the transmission was able to be shifted again so it WAS clearly the problem. The real problem was the quality of your repair which only lasted a day. Since the other company put a quality clip on, the car hasn't had any further problems which further demonstrates IT WAS THE PROBLEM. So because I guessed what the problem was, and you confirmed it once you saw it, there is no guarantee on your repair work holding up? That sounds like one big, fat BOGUS excuse for not doing your job correctly. 4. I sent no threatening email. I simply stated that if you weren't going to return to properly fix what I paid for (it had been a whole month of empty promises at this point) or return my money that I was going to post a report online and send a complaint to the BBB. I even told you this was not a threat. I just told you what I was going to do and in fact I did what I said I was going to do. I gave you many outs and all you had to do is live up to your commitments or return my money. You chose to do neither, so here we are. The ownership of the car has not changed in years. My insurance company requires me to be listed as a co-owner in order for my mother's car to be on my insurance. I also help pay the registration for her and take care of maintenance for her so it's convenient. But the car belongs to my mother and always has. She would have enjoyed her stay a lot more if she had a working vehicle when she arrived, thanks (deflect much?). I have already had the car repaired by a reputable mechanic and no, I won't let you come within 20 feet of any of my vehicles after this experience. I have dealt with many auto repair shops, both good and bad, but this is easily the worst I've ever dealt with. By the way, I noticed that your company Facebook page talks about people you've never done work for lying about you? Why would that be? Why would someone that you've never done repair work for make up things about you? You can't be talking about me because this was posted days before I posted my YELP report. After dealing with you, I may have a clue as to why this is. To anyone reading this, does this sound like the web page of a reputable mechanic?

I would have left a better review but I've spent 3 days putting in new bolts and tightening ones…read morethat were left loose. Two sensors were damaged and timing was misaligned which caused me to have to go back and redo the work I paid for originally. Only good thing that can be said is he did communicate.

This guy is a true craftsman, I cannot even tell where the dent was and his pricing was less than I…read moreanticipated and far less than a body shop

Paul is a consummate professional and his work really speaks for itself. It's clear he has a…read morepassion for this. My Tesla has two dents in the side door, and the fact that the doors are aluminum makes the repair tricky. Paul made those dents simply disappear. I had to look at a "before" pic to remember where they were. Flawless repair, highly recommended!

Justin & Caleb did a GREAT job installing my Curt tow hitch on my vehicle! Gave me a quote…read moreimmediately, scheduled the installation immediately and showed up on time! Both of the installers were very professional! GREAT SERVICE!

From the owner: Roll tide roll baby!read more