Its a Sh*t show and no one knows anything and they can be rather sarcastic. So, they lost my title…read morebut never admitted it they just steer away from that part but here it's 4 months after the loan was paid off still no title they said I had to come in and sign a lien release and bring it to the tax accessors office to release the lien and get a new title. So I have to drive 165 miles one way to go do their work so I drove it and when I got there it's impeccable timing the manager just so happen to be 5 hours away and couldn't do anything so I had to eat the 330 mile round trip at my expense only to be told they could mail it to me or I can come the next week and get the release well I was supposed to go the following Monday but decided to call and confirm the release is there and signed but no answer. I called 2-3 times a day leaving messages and never once heard back from them so I called today from a mississippi number I got from talk n text and what do you know they answered but when i said my name they abruptly put me on hold for 47 minutes only for them.to tell me to come get the release and i have to fund this trip as well but i will not let this go even if they hand delivered it to me at my home.. I'm actually in the process of filing a formal complaint with the Attourney Generals office in Mississippi and also going to file a.civil lawsuit against them...they done messed with the wrong one....

The ladies at 2233 west main location in Tupelo Ms, really made my experience hassle free, and…read morequick with an outstanding energetic and friendly atmosphere during the waiting process. Not only was i able to get the loan I Inquired for, they were able to get me approved for more than expected. It was a pleasure having these ladies prepare a debt to add on to my name

Great customer service with a friendly atmosphere. Fast and…read moreeasy. Highly respected in the community.

From the owner: Our business offers payday loans, also called cash advances, up to $410.00. We also offer…read moreinstallment loans up to $1,500.00.

If I could give this a negative amount of stars, I would. I began banking with Bank of Mississippi…read morein 1990. Bank of Mississippi eventually became BancorpSouth and now it is Cadence. Their "customer service" is absolutely horrible!! I am moving money out as we speak into bank accounts at a different bank due to the way I was spoken to a week ago when I called their toll free number. I talked to FOUR people before I ever got semi-close to a resolution. I've had to get THREE different debit cards from them in less than 8 months because of attempted fraud, so I was told. Do you know what a nightmare it is having to switch debit card numbers on a bunch of accounts? You probably do, because judging by the reviews, I'm not the only one having problems with this "bank." They asked for my address, a recent transaction, and two other pieces of information all four times that I was transferred to different departments. They apparently haven't been trained in "warm transfers." Absolutely ridiculous to be completely out of energy from having to repeat 4 pieces of information 4 times. Sixteen times. Beyond comprehension and beyond ridiculous! In addition to my issues, I attempted to get the customer service reps to look in to my son's account. My son is stationed in the Middle East, as he is in the Army. He had "fraud" on his account, so he had to close his debit card down the end of June. It is now August 19. Would you believe that they have had to send him 3 different debit cards in this nearly two month period?? Then, they had the audacity to charge HIM a $30 expedited shipping charge!!! Are you kidding me?? Is EVERYONE there totally asleep at the wheel?? His account was as follows: he gave the correct address to the Cadence representative and somehow that went to an entirely different country because they listed the WRONG country in the address. When he called to get a status on the card, Cadence said Fedex was in control of it. He called them back eventually and stated that the card was going to the wrong place because they put the wrong APO address and that automatically made this Cadence representative think the card was lost. He eventually spoke to a 4th representative, which has been within the last couple of weeks and she said the card was not able to be activated because a previous representative thought the card was lost so they automatically sent out a new card. Cadence took $30 out of his account for expedited shipping and yet it was Cadence that messed up because the card he got in the mail a few weeks ago does not even work! So they are trying to stick it to a 21 year old soldier who is overseas serving his country just to rack up fees. Bravo. What a way to salute those serving your country. He has not been able to access his own money since the end of June! I plan to send this in letter format to the bank CEO, Dan Rollins. I also told the representatives last Monday that this 34 year relationship is quickly going to come to a halt. They did not care in the least bit, as I expected. Do NOT waste your time banking with Cadence Bank. They apparently think they are too big to fail.

Best bank in Tupelo. Great service and their rewards checking is amazing. Great app too.read more

If accounts you pay using BillPay vanish, don't bother calling for help. They will not help you…read more I've been trying to get them to fix the problem since late August. The lady that called me this morning told me that she would send by email instructions on how to get to those vanished accounts. Seven hours have passed and no email. Also I have become convinced that Renasant deliberately holds off on posting transactions in the hope that the customer will believe that the balance shown in Online Banking is correct. Unfortunately for them I keep a written ledger that shows my current balance. Trying to trick me so that the bank can acquire an overdraft fee should be a criminal act.