I needed a car title loan and didn't know if I would get it but Ta'Keila made it happen today! I am…read moreso grateful for her service and if you ever need help with a car title loan or personal loan! Go to see her! Thank you!

This looks too fake like a scam! The business is too young and only says the hours changed very…read morerecently!

I'm writing this review to inform everyone when I spoke with an agent, I'm not sure how to spell…read moreher name but I believe its Laquilla from the loan department at One Loan Place today not only was she not helpful, she was very rude, very argumentive, and then she just hung up on me. When I was transferred to her and she came on the line I didn't get a good vibe from her when she started asking questions, however I still continued on. As she continued to ask questions she wouldn't allow me to talk, kept interrupting me as if the info I was informing her of wasn't important. At that time before she placed me on hold I had already made up in my mind that if there was a offer given I would not accept it. I wouldn't want to do business with anyone who employs a person of her caliber. She was very unprofessional. I've worked in customer service over 15 years and I've dealt with all type of customers however I'm never rude to any of them even if they are rude to me. I would highly suggest someone speaks with this agent and take the proper disciplinary action with her because if not, your company will lose a lot of prospective clients as well as being reported to the BBB as I did today based upon such bad service I received. I asked to speak with a manager however one was not placed on the phone. The last agent I spoke with stated a Manager by the name of Mike would call me, however I have not heard from anyone and that was over 2 hours ago. I will be leaving a review and informing all of my friends and family not to do business with a company who treats customers this way. I do not like to leave bad reviews, however based upon how I was treated today that is the only thing I can do.

Worst company to work for. They let frustration and anger build vs actually managing. They blame…read morethe employee for situations they can fix but don't. They are scamming individuals and sales reps have to deal with the black lash for little pay compared to others in the company paid more for less work. They avoid setting up meeting with human resource nor do they encourage innovative thinking and progressive moment. They refuse to award more work to those who want it. I told someone to respect us, because we are not look after and protecteceted by the management staff. They also scam clients through a clever "bait & switch " as people are looking for loans however we are told to get them to credit repair after purposely matching them high risk lenders regardless of what the client says.

Nicole helped me as a new client today. And I must say she made the experience very, very…read moreprofessional and comfortable. She was extremely knowledgeable of all aspects of the she helped me out with everything. She is a great customer representative.

Very good service and very welcoming also they do free money orders and willing to help you when…read moreneeded.

I have to tell you that I have had the best service with a loan officer named Brad. Excellent…read moreservice and very knowledgeable! Thank you sir!

This has been a most terrific experience, and every single time I've called them, an ACTUAL person…read moreanswered the phone!!! Something that rarely happens these days. I am hoping with the takeover of the bank will not change their wonderful service. I simply can say enough about this wonderful bank.

Great experience as a buyer. From my perspective, the process seemed to be on autopilot from…read morebeginning to end (thanks to my escrow officer, Stephanie). Blake conducted the closing professionally and efficiently. He patiently explained every document I had to sign.

From the owner: Real estate closings.read more