I have been going to Cashmax for years. The staff are wonderful and they always make you feel…read morewelcome.

After spending, literally, hours on the internet trying to secure a measly $100.00 loan, (my credit…read morescore is only fair and I have no credit cards, so that hurts me, plus, I rent a room), and getting the infuriating loop de loop of entering all my info only to be sent to sites that merely were just ads. I decided to specifically search for DIRECT Payday lenders. I had already wasted precious hours. Finally I found an actual direct payday lender in California. (several listed are no longer in service) This one asked for more personal info, including 2 contacts and their phone numbers. It also asked me to verify everything twice. However my first real inkling something was amiss was that it had asked for the month and date I got paid BUT it had greyed out both boxes so I could not answer. Then, I attempted to put my phone number in and a warning popped up saying "incorrect date of birth". WHAT??? I finally figured out that meant I did not need to put in any punctuation, but it took a few attempts to figure this out and had NOTHING to do with date of birth. I trudged on. I got to to the bottom of the page. A pop up box told me to be aware that they could contact my listed contacts and ask them about me. I needed to okay this.Things that make you go "Hmmmm?" No other payday loan threatened to do that. However, the topper was that their system, after I checked off the box, insisted my bank account info was incorrect. I had the checkbook RIGHT IN FRONT OF ME! I have wasted my time. I do not have $100.00 I am angrier than a hornet doused with hair spray! I tried calling the number. I was told "Mailbox is full " If this company is not an outright scammer, it sure has a lot of suspicious glitches. I immediately went back and deleted all the info. Seldom have I seen such incompetence in a financial corporation. THANK YOU FOR NOTHING CASH MAX! I WILL REMEMBER YOUR NAME AND AVOID YOU LIKE COVID!

I feel like I was profiled. I was there for 1 hour and all I wanted to do was cash a check under my…read moreDBA. I have proof I had my I d I had my social, I even had a w9. They kept telling me that they have to call corporate to approve cashing my check. I left and went to chase. And got my check cashed and a business account in less than thirty minutes.

The staff here are so polite and know exactly how to deal with some of their more difficult…read morecustomers. I needed a cashiers check and the fee was a little steep, but I don't have a traditional bank so this was the quickest option for me.

zero stars they are extremely rude!! they just want to argue…read morewith you instead for just telling you your balance!! moving forward will not be using them again!!!! bad service,don't use them!!

I had my first experience at Money Mart today. The woman up front (shout out to you! i didn't get…read moreyour name) was very helpful and super kind to my 3 year old son. She gave him sticky notes to draw on and I really appreciated that. Although my check took long (my fault), many other people were in and out. Depends on what you're going in for that will determine your wait. I am a very patient person, so I did not mind. Overall great experience and awesome customer service.

It's amazing that the employees here are employed. All of them need training. I couldn't make a…read morepayment because of their incompetence.

I don't have a problem with Ace Cash Express individual stores per se but the online service is…read moreless than desirable. Not only did they send my loan to the wrong bank account they expected me to contact my bank and have them rectified the problem. It was not my Banks problem they made the mistake. Turns out that Ace Cash Express uses a third party for online accounts or online loans. And needless to say they're from foreign country. So I don't have any faith in doing online transactions with this company again but walk-ins are fine. Another issue with the online loan was that I got two emails one saying congratulations you're going to be approved it will be deposited yada and then one shortly after that saying I need to complete my application. And also my pay date was incorrect a day early.

Out of a company full of lousy service storefronts, this location is by far the worst, It's dirty,…read morethere are always bums and druggies out, the hags that work there have less customer service that a dirty toilet seat. I had been cashing my checks there for over a year, which I tried to explain to the asian dog faced rep I was talking to but she could care less, I had just switched jobs so the check i had wasn't from the same company. Had me sit for 10 minutes just to pull me back and demand my new work address and phone number, I gave it to her and was told to sit again, no thanks i am not sitting on any of these urine stained chairs i will just stand here. 10 minutes later I am called back up and she hands me my check and says " We no cash this check here, you try bank" I asked why and the only explanation I got was the "check approvers say no". I was so infuriated. i mean if this place burned to the ground with the horrible employees locked inside the world would be a better place. Long story short, this is a horrible business and company, avoid them like the plague.

Ive come here 4 times...my checks are always over $700 and i get around $20-30 out which is…read morereasonable...today the lady tried taking out $200 from a $400 check. Scamming tf out of me until I made her get me new person. How tf are you going to take more than 50% of my check. Never go here. They ask for social security numbers as well you shouldn't be needing socials only licenses especially if you're running an actual business. I should call business bureau on yall

This was my first time coming to this location and I was very satisfied with the customer service…read more Teanna was very welcoming and friendly, she was able to answer my questions & provided a quick and easy experience. Definitely will be coming back more often.

The Cash 1 on El Camino is the worst place ever. There were 3 ladies behind the glass and no one…read moregreeted me. They acted like I was invisible. One lady finally said someone would be with me after I stood there for 5 minutes. Who ever is in charge has really poor management skills and these 3 ladies have the poorest customer service service in Sacramento. It is Monday April 13th,2026, at 6:23pm. So who ever you ladies are scheduled on this day at this time you all need to be fired!!!!! And the lady who helped me was incredibly rude!!

UPDATE- A day later (Friday) and Momentum Customer Service is now telling me the money they…read morebasically STOLE from me will be back on my card "Monday, at the latest." Thanks for F******* my weekend, Momentum. I will NEVER use a Momentum Card again, and I will not use Money Mart because they partner with such shady companies. I will be leaving One Star reviews until this situation is resolved. NEVER AGAIN!!!! This review is ONLY FOR MOMENTUM CARD. It has now been two days without access to my money. I tried to take money out of an ATM today, it was declined, BUT my available balance went down by $43. So, their computers have been down for 48 hours, my money's missing, and until they credit my $43 back (which they haven't yet, despite numerous phone calls and "live chats") I can't get a full refund. Aaaand the weekend starts in a day. I swear, this is the worst customer service I have ever experienced. DONT GO FOR THE MOMENTUM CARD!!!!

What a crap hole this place is. It's filthy and run down. The person working was super rude. It…read morejust says CSR: NRS. She was rude. Couldn't give me an answer when I asked how long these things take she just reiterated 5-10 minutes. Like thanks lady, I was asking because it's been 15 minutes. I got charged $10.38 for a payroll check that was $86.47. It says 3% on the wall but I was charged 12%. I'll never go back here and I'll never recommend it to anyone.

I use to get my taxes done on the one on Marysville Blvd for several years. Customer interaction…read morewent down and rates went up thats when I choose another place to do buisness.

I would put zero stars if I could. I went in to fax a time sensitive document. The woman who was…read moresupposed to be at the counter was in the back on the phone and it took her several minutes to come out. When she finally did, I gave her my document and the fax number. After several more minutes of waiting, she came back and said the fax number was inoperable. I asked she try it again. Still no go. After a few frantic calls, I gave her another fax number. And THAT one was no good. I became skeptical since these are fax machines at my job. I left and went somewhere else and the fax went thru on the first attempt to the original number. I can't imagine trusting this location with money or a payroll check since this irresponsible woman couldn't work a simple fax machine!!