Had some central air problems. The drain was clogged , I tried to fix it and came out alive , and I…read morethought successful. Had to call Hefferon. They made time for us and fixed the problem. They also did a tune up for us . Don't know if the price was reasonable, because I never had to have this work done. I would guess that the price was fair since they've been in business for so long. Would use them again.

This is the 2nd time in 2 years I requested service from Hefferon. They have serviced my AC in the…read morepast and did a good job. My recent issue was heat air distribution. When I requested service they informed me they are not taking new customers on only customers with contracts. I asked about a contract and was informed they are not offering them at this time due to service tech shortage. So why do the continue to advertise if they can not offer any service? I did give them 2 stars as the customer service person, Dina, was very responsive and nice. Other than that go find someone else. No help at all.

The service is amazing, and the food is excellent -- homemade, fresh, and outstanding. I am…read morereturning customer. My another (fourth) big celebration is coming. I trust this place. The owner is very polite and professional in his communication with customers. He always meets my requests without pushing his own priorities. The prices are very reasonable, and the atmosphere is cozy, family-oriented, and pleasant. I highly recommend this place for a family or friends dinner, as well as for larger events. Thank you to the Golden Leo team for an excellent job!

I have passed this location on lower Federal Rd in Danbury many times and never noticed it. I…read morealways thought it was just the heating oil truck location. Great price for gas, multiple pumps. They have a small convenience store located next to the pumps. I really liked the Digital Touch screen which showed you the price and how many gallons.

We had the HVAC replaced in one our rental units in Danbury. I had gotten quotes from 5 HVAC…read morecompanies and prices varied. Based on the equipment and price we went with NEAS! They came within 2 weeks and installed the unit in half a day! My tenant is very happy with the nice and quiet unit. Carlos was my contact, he came over to take a look, gave the quote and installed the unit with another person. I highly recommend them!

We replaced our outdoor AC compressor about two years ago, and after contacting several companies,…read moreNew England Air Systems (NEAS Heating and Air Conditioning) in Danbury was the most affordable and quickest to respond. Carlos came out right away and did the job efficiently and professionally. He is very knowledgeable, personable, and easy to work with. What really sets this company apart is their reliability--whenever there's an issue, Carlos is always available and quick to help. After dealing with many HVAC companies over the years, I can say with confidence that NEAS Heating and Air Conditioning stands out for their excellent service, honesty, and responsiveness. Highly recommend them to anyone looking for dependable HVAC work!

I've been a long time customer and always had a service contract. Things operated like a top for…read moremany years, but it all seemed to start going downhill about a year ago. Carol used to answer the phones and she would proactively call me during each spring and fall for the regular tuneup. She always scheduled the appointments on days where she knew a tech was going to be in the area. It never took more than a week or two to schedule an appointment. Usually it was a few days. On a couple occasions it was same day or next day. Then last fall I realized I never got the call from Carol and it was late fall. I called to schedule an appointment and they were booked a few weeks out. The appointment day came and went and nobody ever showed up. Turns out one of the techs died. So I tried to set up another appointment and they made me wait a few more weeks. By the time the tuneup happened, the heat had already been in use for weeks. I figured maybe they were just having a rough time dealing with the death. This spring I again received no call to remind me about the tuneup. When I called, I had to wait over a month for an appointment. The way I see it, it doesn't really matter how good the service techs are if this is how they treat contract customers. After they came for the spring tuneup, I decided not to renew the contract. They clearly don't have their act together anymore and I've lost faith that they could ever address an issue promptly. If it takes over a month to do a tuneup, I don't even want to know how long I'd have to wait to have them fix an actual problem. As for the tuneup service itself, it's generally very good, although lately, I find them trying to upsell me on gadgets and stuff for my central AC. They are professional, wear the booties to avoid getting the carpet dirty, and they've been using a tablet computer to do the payment, which is worlds better than how they used to do it all by hand. Still, I just can't get past the weeks of waiting for an appointment. I'd expect them to have resolved any staffing issues by now. I think I'm going to try another outfit in the fall.

At my request, they came to assess a clogged vent on my boiler but instead of fixing it, wanted me…read moreto replace the entire system. Since the visit was diagnostic only, and probably because I refused to replace the system, they could only come back to fix my clogged vent in two months said the rude woman from their office. So my family and I would be without heat until December. The person that came to my house was extremely pleasant and professional but thats where the value stops.

This company is fantastic! I own a liquor store in Connecticut and my cooler stopped functioning on…read morea Thursday. They immediately sourced two new condensers and are tonight Wednesday ( less than a week later with a normal lead time of 3 weeks for new units) FULLY operational! I cannot thank them enough and will recommend them to anyone!

1/18/18 - My geo-thermal heating system that had been installed was not heating the pool house…read more Couldn't find anyone in CT who knew how to service this system. Called many plumbers and they were not interested in learning or servicing this equipment. Called Berkshire who installed the system as a favor to the contractor, and they said that they could service it. They schedule an appointment, came over when they said they were, and did the service and the unit is working fine. The people were responsive especially Ida and Bobby. I can't recommend them highly enough.

Service oriented, great quality work and both Jay and Frank are super professional and easy to work…read morewith. Fair price for outstanding service and attention to detail. Jay made a complimentary follow up visit to rectify a dryer hook up that had come loose and fixed the problem immediately without hesitation. Highly recommend.

They were efficient and very nice guys, did an excellent job. Would highly recommend!read more

Good customer service, Kim is great. The guys that came to install our new unit were on time,…read moreprofessional and courteous. Jake who installed our new humidifier also professional, knowledgeable and a cool guy. You can't beat product quality and solid service.

I've had a service contract with them for my Mini Splits and boiler/heating system for 2 years, the…read morecontract includes an annual cleaning, filter change for my boiler and for the Mini split a cleaning and discounts on repairs. For the Maintenance services, they were professional and I think they did a thorough job, however for actual repair work, their prices were outrageous compared to other HVAC service companies, for example, the technician said I need a new firebox liner for my boiler, he quoted me $3,500 about to open up the fire box, clean out the old liner and install a new one, he also said the whole system needed to be drained. He suggested I might be better off getting a whole new boiler and quoted me over $14,000 for a new boiler. I was sticker shocked and asked AI the average cost of replacing a firebox liner on a Burnham V85 boiler AI came back with a range of $300 to $600, I then called other local HVAC service companies and asked them, they call came with a range of 525 to 600 depending of if its a swing door, which mine was. I had another local company replace it for $550, cost of the linter was $179 and labor was about 380 to open the box, clean it out, reattached the oil feeder line and bleed the system. In conclusion, although their maintenance work was good and reasonable priced, they seem to inflate their repair work to compensate for the supposed discount of being on a maintenance contract. I had a small leak in a copper pipe, I was quoted 730, I had them do it, when I asked about the price, the technician showed me price sheet with the cost of each fitting replacement. A coupler was $80, a T connector was $150, an elbow was $125, - I thought those were pretty high for using Pro-press for each connection. He did a pretty good job, but I sure paid for it. On one maintenance call, the technician suggested that I replace my hot water holding tank as it was over 10 years old and had some rust around some fittings, I was quoted aboutt $7500 to replace a 40 gallon hot water holding tank, I called around, I got quotes from other local companies for about 2200 to replace with a thermopro glass lined water tank including all the fittings and a new thermo switch. I think Service Pro was replacing with a more expensive Stainless steel of something more durable, thus more expensive.

Have been with C&C for years with service contract. Great technicians. Good pricing…read more Definitely recommend them

Our 20+ year old furnance died at 3am in the morning. I was really concerned because it was so…read morecold. The team at C&C Services came to the rescue! They got the replacement in less than a day. The installation crew were so friendly and fast. I coulld not be more happy with my experience and highly recommend C&C Services! THANK YOU!!