The best experience all around!!! We highly recommend this beautiful inn! I can't even state it…read moreenough, it took us back into time and we will always hold this experience dear to our hearts!

We found Heritage Inn while traveling from Santa Fe to TX. The innkeepers are super friendly and…read morehospitable. The room was clean, comfortable and the location was convenient. Excellent water pressure and temperature. As Ryan and Neve will tell you, they want you to feel at home, and we certainly did. Really cute little town, lots of information and history available. Ample parking and a really nice upper deck patio with shaded seating and a porch swing. Complimentary breakfast, coffee and tea, and juice. The tea/coffee station also had hot cocoa, microwave popcorn and night time tea options if you wanted a movie snack. Overall, we highly recommend staying here.

We stayed 5 nights, 4 in "Whiskey for Breakfast", which is to the left as you face the building,…read morewith the door facing the parking lot of the dentist on that side, plus we extended 1 night in "Sailor's Hornpipe", which is on the right side facing the side yard. Doors to both rooms opened to the outside of the building. Neither room had what I would consider a special character, but I don't really care about that sort of thing. Beds were among the most comfortable that I have experienced in a hotel. The rooms were a good size, with a sofa in the first and a chair in the smaller second room. Both rooms were quiet, though I expect the celler room must be more so. Our main complaint was the lack of space to store our clothes outside of the suitcases - neither a closet nor dresser in either room. The Sailor's Hornpipe room has the bathroom at the top level, and you walk down stairs to reach the bedroom portion. This is okay, except that we moved into this room the evening of the day that I hiked to the summit of Guadalupe Peak, so I was in a considerable amount of pain going up and down the stairs. You might factor this into your choices. The room does have a sunken window which seems to have an escape ladder in case of emergency, which brings some light in if you open the curtains. We found the upstairs heater fan quite noisy so turned it off, and found the electric fireplace downstairs was adequate (I let the owner know, so hopefully the fan will be fixed in future). Parking was angled parking at the street out front (best to approach from the north, or you'll need to make a u-turn). A little worrisome backing out into the road when the view was blocked by another vehicle, but there wasn't much traffic, and I just backed out slowly to give any cars time to react. The housekeeper was friendly and helpful, she even loaned me a broom to sweep snow off my car. A $18 breakfast credit was provided at the Blue House Bakery and Cafe, which was the best breakfast option I have had at a B&B. Good coffee and food, and a friendly cat out front. Overall a positive experience, though perhaps a little pricey for Carlsbad.

Very Quaint, Romantic, and charming. I wish I could give 4.5. The reason not a 5-We arrived 1 day…read moreafter a big snow storm. The walkway to the room was icy. The window unit ran the entire time and it never seemed to get warm enough. The wall unit also was noisy. They did provide extra blankets and ear plugs. The bath room floor tiles were cracked and the shower controls were super sensitive. I wish the room had Tea or Cocoa but that's just a suggestion. We would definitely return but would book a room with a fireplace.

Love the family that runs this. Kim is amazing. I had a great time on their cattle drive I went…read moreback and did it again.

My son in law purchased my wife and I a week stay on this ranch and the price is fairly high on top…read moreof it all our stay and some problems with the owners wife treating me the was i was treated like a child we was at the dinner table and I got a phone call from my office so i told my office what they needed to do wasn't a very long call regardless i didn't know that they haad it posted about phones be at the table i fully understand the rule but it was the way it was presented to me she slaps a piece of paper down on the table like im a kid and highlight the area stating about phone bqe at the table but it was somewhat aggressive way when she could have said just said we don't have phones at the table and I do mean that ive not been treated like this since I was a i had to hold my tongue to keep from saying anything but yet on a couple of Occasions her husband use his and then the sons comes to help them and he has his phone out at the table it was abit of embarrassment to be treated like this the next thing was this was supposed to be a working ranch in the first 3 days we actually done nothing more than trail rode and moved 6 bulls so they was 2 more guys who felt the same that this was a expensive trail ride so i spoke with my wife and we packed up to come home 3 days earlier and so the other guy's came home the day after we did and i spoken with them and they were unhappy as well i could Go on and on about some more things but really what's the use this was very very disappointing for my child to spend the kind of money for a Trail ride i haven't spoken to anyone about this because I don't want to hear the excuses So i hope that others get a chance to read this before the get taken as we did i will be happy to let others know about this place in full details thanks for reading David Mason

In door pool. Great and comfortable for the hot dry heat New Mexico has in the summer…read more Make your own waffles so technically all you can eat, I have never made one and I made one it was great!! Thanks! Coffee is right up front. Magazine downstairs next to the elevator. 300$ for two nights stay on memorial weekend

Hotel was nice and clean, felt safe here. Front desk friendly and welcoming. Good location, walking…read moredistance to a grocery store, Walmart and restaurants very close by.

State at the comfort Inn in artesian New Mexico, the a.m. breakfast layout was amazing even had jam…read morefor your big old waffle nice cold milk. We'll definitely stay here again.

The room was amazing!the bed was so comfy and the bathroom was pretty big. Breakfast good. Overall…read moregood experience.

We had the most wonderful time at Christmas in 2018. We stayed in the tiny cabin and actually ended…read moreup getting snowed in after record breaking snowfall. Our awesome hosts made us breakfast and visited and it was amazing! The cabin was so cozy with the wood burning stove, and the scenery was breathtaking. We cannot wait to go back, hopefully for our "baby moon" in a few months!

From the owner: We believe that this is the absolute BEST location in Ruidoso, but we'll let you decide that for…read moreyourselves! :) We offer amazing mountain views of Sierra Blanca from the full length front deck, along with being in close proximity to Ski Run, Hiking, Casinos and Shopping. We are a clean, chemical free environment, and gluten free, vegan meals are available upon request. Kayaks are also available for rent! :)