My experience with Admiral Canvas is literally the most unprofessional and regrettable I have ever had with a business. In September 2020, I contracted with Admiral Canvas to repair and reupholster 8 boat seat cushions, to be completed by April 2021, at a total cost of $3,500. I paid Lou a 50 percent down payment, plus 8% sales tax for a total of $1,890. At the time we entered into this contract, I made clear to Lou that the the April 2021 deadline was critical because I intended to list my boat for sale in advance of the summer 2021 boating season. Despite having seven months to complete the job, Admiral Canvas failed to undertake the cushion repair and reupholstery by April 2021, allegedly because it was unable to obtain the proper upholstery material. I expressed my extreme displeasure to Lou he had waited until I contacted him for delivery of the cushions to inform me about the material/supply chain issue, as it was very clear that he had sat on the job for seven months and done nothing until I called in April 2021 to inquire about delivery. Lou did not appreciate me expressing my displeasure about the quality of service I had received and advised me several times that "nobody f*@ks" with him. I do not believe I was "f'ing" with anyone -- I simply expected a certain level of professionalism and care from Admiral Canvas after paying the business an almost $2,000 down payment. In spite of the myriad red flags, I made my next mistake and gave Admiral Canvas an opportunity to rectify the situation. Lou obtained suitable alternative material in May 2021 and provided me with a sample, which I immediately approved. But for the next month-and-a-half Lou continued to stall and he repeatedly lied to me about his intention to finish the job. He engaged in sophomoric stalling tactics, including claiming unspecified family emergencies and alleging that he had found a buyer for my boat. Finally fed up with Lou's deception and evasion, in June 2021 I issued a written demand that he either provide me with a firm date when Admiral Canvas would complete the job, or return my cushions immediately. Lou ignored my demand, forcing me to engage an attorney to demand the return of the cushions under the threat of legal action. He finally did return the cushions in the exact state he had taken them in September 2020 -- he literally had not touched the cushions in nine months -- but he refused to refund my down payment for failing to complete any portion of the repair job. I am pursuing recovery via several channels, and the final disposition of my very regrettable experience with Admiral Canvas is TBD. I filed a complaint with the Better Business Bureau, and Admiral Canvas's response was full of blatant lies. As a small business owner myself, the lack of integrity, ethics and professionalism is just astounding to me. I cannot caution strongly enough against doing business with Admiral Canvas and Lou. read more