Excellent hotel Excellent restaurant…read more RARELY do I ever eat at a hotel but this was an exception. I was tired from traveling and did not want to get in the car to find somewhere in the dark to eat. I am so happy that I did. The food was absolutely amazing! This was one of the few strudels that I actually liked as well. There was no rush and we were able to enjoy ourselves, the food and drinks. The front desk staff (young lady) was extremely helpful and seemed to be doing the work of 5 people. When we got to our room we discovered that it was only set up for one guest and she immediately left the desk and came to assist setting it up. Quickly learned that it really does take a village to put a duvet in a duvet cover :-) The room was perfect, clean, quiet. The bathroom shower had hot water and great water pressure. Plenty of parking. Breakfast was included and was fine for us to tide us over and send us off on our journey. Thank you to the great staff and chef.

The room was spacious . The beds were comfortable. The bathroom was clean. Lobby was decorated…read morewell. The dinner buffet was excellent. I hope they provided a brewed coffee rather than instant. The only set back slightly away from the Salzburg square.

Nope! RUN! I do not recommend this hotel. Avoid it at all costs! I'm confused how it's a "4-star"…read morehotel?!?! It felt more like a run-down motel. We spent $800 for 4 nights and it was atrocious! The rooms were not clean and the towels were such poor quality... it was so rough that the fibers started shedding everywhere and pilling. The bed made my skin itch and the fact that housekeeping didn't even change the bedding made it feel even more uncomfortable and unhygienic. Water was supposed to be complimentary; a bottle a day. We only received two small bottles on the first night then nothing after that. Also, housekeeping starts at 8AM? The housekeeper knocks and just opens the door without waiting for a response. We deadbolt the door and you hear them attempting to open the door multiple times during the morning. It's ridiculous. Manners much? Nope, there's no DND door cling. The AC in the room is set to a certain temperature and cannot be adjusted. WTF The only thing this place has going for it is that it's close to the train, Salzburg HBF. Aside from that, the surrounding area felt sketchy. To top it off, the front desk staff were unhelpful. ZERO STARS, if I could.

Charming family run hotel in Salzburg, and they have been running it for 5 generations! This is my…read moresecond favorite hotel in this area. It's in an historic building and located near to where Mozart was born. Walking is easy as it's in a pedestrian zone in the center of the old town on the Sigmund Haffner Gasse. Just around the corner is the baroque old town, the festival hall and the gorgeous cathedral. They have a great breakfast buffet and your dog is allowed to stay with you for a 30 euro per night fee. The hotel restaurant has great reviews and it's a nice place to stop and to have a bite of authentic Tirol cuisine. You can find deals online, and they also offer discounts If you book direct with them on their website.

Centrally located for easy walking to many destinations. Room was clean and functional, if a bit…read morefunky in layout. Staff was very friendly and helpful. Price was reasonable. At a loss to understand how a hotel with a restaurant has no coffee to offer guests in the morning! Otherwise, would recommend.

What a lovely hotel. Everyone is so friendly. Just want to…read moregive an extra shoutout to Patrick the bartender for being incredible. Great food. Great atmosphere. Perfect location in Altstadt.

I've been visiting Salzburg since 1995, and with our daughter now living here, we've stayed in many…read moredifferent places over the years. But none have felt like home the way Hotel Goldener Hirsch does. The hospitality is exceptional. Warm, attentive and genuine. From the moment we arrived, we were made to feel not just welcomed, but cared for. Our room was beautifully appointed, with a view overlooking the Pferdeschwemme. It was comfortable in that rare way that makes you want to unpack, settle in and stay a while. Breakfast service delivered to our room each morning allowed us to ease into the day with quiet and comfort. In the evenings, we found ourselves at the hotel bar both before and after dinner, drawn in by the atmosphere and the incredibly welcoming bartender. I wish I had gotten his name. His professionalism, beautiful cocktails and way of making everyone feel like a regular added a layer of warmth that made those evenings feel special. I'm going to return. Hotel Goldener Hirsch is more than a luxury property. It's where we'll return, again and again, because it feels like coming home.

This was a decent, budget-friendly hotel. We arrived in Salzburg via train, and walked from the…read moretrain station to the hotel, which took about 10 minutes. We were lugging four large suitcases and battling a biting wind while consulting Google maps, so it probably would have been a faster walk had we known where we were going, and had we not been lugging 4 weeks of clothing with us. The hotel lobby is fun and vibrant, and the front desk clerks were friendly and incredibly helpful. I say this because I'd booked our room via a booking site, and changed the check-in/check-out dates through that site once before we traveled. That site sent me a confirmation, but didn't bother letting the hotel know that I'd made the change, so when we tried to check in...they had nothing. After a moment of panic, the young man helping us told us it wouldn't be a problem, he just needed to make an adjustment. Our room was on the 4th floor, and it seemed like all the glitz and vibrancy in the hotel was used in the lobby. The room was a bit tight and spare, but comfortable for our needs. We didn't have much of a view from our window, but if I leaned out just a bit (making my husband super anxious), I could see Hohensalzburg away on the hill. The bathroom was tiny, and we had to get creative with space in there. The shower had decent water pressure, but it was another one of those that had no shower door, and no curtain. Water got everywhere, which we tried to contain, but to no avail. We did get really good sleep while staying here, though, and that's what matters most to us. The bed was comfy, and the blankets were warm and cozy. The thing I think I loved most about the room was that once you put your key in the slot to turn on the power, the TV would turn on to a fireplace scene, complete with the crackle of the fire and the wood burning down to ashes, only to repeat itself again and again. It was a tiny detail, but I loved the heck out of it! The hotel isn't very far from Mozartplatz, but you do have to walk. It's a nice stroll across the river, even in not-so-nice weather. Tip: if your map app tells you to turn left and then turn left after stepping outside the building, don't listen to it! You can cross the street (towards the river), and follow that down until you see the first of many bridges across. I'd recommend taking the first one, as it'll be less crowded, but it is worth it to cross the second one at least once, so you can see the lights up close. I believe we got lucky in locking in a good price for this hotel, given we were there for Christmas. They definitely were busy during our stay, but we were always welcomed back when returning, and wished a good day as we left. And, they're dog-friendly, too! We found that out as we were waiting for the one elevator to get up to our room (we took the stairs, as the elevator was slow in descending to the lobby level). We had a beagle on our floor, and it about broke my heart.

Being in the privileged situation of having a travel agent that caters the creme de la creme in the…read moreentertainment world, I am spoiled with fantastic rates in hotels, so I usually skip the motel ones - I stayed for 70 and less percent at the Wyndham Grand, the Radission Blu - all considered to be of higher status that this chain. This time, they were all sold out, and so I checked out both the Motel Ones in Salzburg. I received exactly what I thought what I would get: a stylish but small (and very clean) room, with an OK breakfast. Whatever they had was fresh and tasty - but I like fresh eegs and the little extras that cost more - and are unavailable here, hence the OK. If you travel on a budget and want a clean nice room with an attractive socialise area - this sure a a good pick. If you expect a MOTEL as the name would suggest, you are totally wrong, this is a hotel and does not remotely resemble a motel (maybe that was the revenge to the America's hot dog chain "Wiener Schnitzel" (where they sell hot dogs and do not even know what a schnitzel is ;.) Again, a nice clean and stylish place to stay. And if you have the choice: This one has by far the nicer location than the one in the Alpenstrasse.

Very nice boutique hotel in Salzburg. Well appointed and clean, staff/service was great. The room…read morewas nice and comfortable. Only stayed one night, and for that night a solid 4-stars! The explanation future guests need regards the unloading and parking part. There is no place to unload your car in front of the hotel. There is a side street immediately to the left of the entrance as you're sailing around the 'round about. Turn right there and you'll find 3-5 spaces on the right shoulder of the road depending upon how busy it is. Unload there and the staff will bring out a cart. The parking garage is 5 mins away by car (all one way streets, a bit of a maze), 10 minutes at least on foot, and is not easy to find. Look for the Hotel Imlauer sign on the wall, it's only about 6" x 6", so keep your eyes peeled. Once you're there, it all makes sense! Just hang in there! We do recommend Hotel Imlauer in Salzburg! Enjoy!

This is a lovely hotel in a very convenient location in Salzburg. I arrived by train and it was…read moreabout a 10 minute walk from the hbf. You may want to take an Uber or taxi depending on your physical capabilities and luggage situation. The front desk person was kind and explained the amenities available plus we were fortunate to get an early check in. The room and bathroom were large, clean, comfortable and quiet. The breakfast buffet was impressive, the staff at the buffet were very nice and helped me with gluten free options. The manager offered me packaged and heated gf bread and remembered me each morning after to give me more bread. The restaurant downstairs in the tavern was very busy on the night we went but squeezed us in. The hotel is very close distance to the Mirabell palace and garden, many shops and cafes. I enjoyed this hotel and would stay again if I make my way back to Salzburg.

This was the best meal we have had so far on our trip. We started at the Sketch Bar and had…read moredelicious drinks in a sumptuous atmosphere. We moved on to dinner at the Polo restaurant. The restaurant manager Mr. Richard and our waitress Nancy were amazing. Two of our party are gluten free and the made us gluten free bread and explained all the gluten free options. The gluten free bread came with homemade butter and two spreads (salmon and watercress with horseradish and a truffle pate with pickled vegetables). We had the rack of lamb with a white bean puree, tomato-concassée, and slow cooked onions in a Chianti reduction, a pan fried perch-pike with shiitake, pok choi, and carrots, a US ribeye with grilled vegetables and mashed potatoes, a boneless chicken with salsa criolla, lemon and olive oil, and mashed potatoes, and a white and green asparagus with ham, young potatoes, and hollandaise. It was one of the most tender ribeyes we've had, and the best lamb I've eaten - and I love cooking lamb. We had a bottle of Bründlmayer Brut Sekt Austria Reserve that complimented the meal perfectly. We ended the meal with an apple digestif that was the perfect end of the meal.

Beautiful hotel with very kind service! Also connected to a nice restaurant and walking distance…read morefrom plenty. Gorgeous balcony views!

Dinner at The Glass Garden. The interior is exquisite. The…read moreglass dome is so unique and the views inside and outside are breathtaking. Being a 1 star Michelin restaurant gave me high expectations and I wasn't disappointed. Service was personal and informative. They spoke excellent English and explained each item with suggestions. Chose the 4-course tasting menu plus suggested accompanying wines. It also came with some pre-menu courses and petits-fours (brought to the table by one of the chefs, which was charming). Food quality we thought to be excellent, and all the Austrian wines were delicious, especially the Zweigelt. It was not just dinner, it was an experience you shouldn't miss.

This is a hotel out of the world. The setting is enchanting. The staff are very friendly. They…read moregave me one of their nicest room with stunning view of Salzburg. I am a sucker for wonderful views and it made my stay very memorable.

It has been an absolutely horrible experience at this hotel. First off, the location is alright,…read moreit's a fairly easy walk into old town, and the accommodations are good enough. Now story time... I planned this vacation a while back through a travel company. I was always intending on traveling alone, so I made reservations for a single occupancy room. Unexpectedly, just weeks prior to leaving for this trip, my roommate had some time off and decided to meet me in Austria. My roommate was aware that there may not be an upgradeable room and that she may have to find a hotel room for herself because of the single occupancy room reservation, but when we showed up to check in, the clerk behind the front desk was incredibly stern and was definitely not going to allow my friend to stay in my room, and was also quite adamant that there were no other rooms available. No problem, my friend easily found another hotel and made a reservation. Here's the kicker to the whole story... the front desk at this hotel knew that my friend found a hotel to stay in, but every time we would show up to this hotel together, the front desk staff was very harsh and judgemental and would not even allow my friend to come up to the room. They made her stay in the lobby. It was as though I was 16 and my parents were making sure I didn't sneak my girlfriend up to my bedroom! I understand not wanting to run the risk of two people potentially sleeping in a single occupancy room... and I'm sure they've run into their fare share of idiots who have attempted to skirt that rule in the past... but I have NEVER stayed in any hotel that does not allow guests in your room at 2:00 in the afternoon! NEVER!!!! I honestly wish I could give this hotel 0 stars due to the compete disrespect and lack of common courtesy towards paying guests. I suppose the location of this hotel is enough to warrant a single star, but I HIGHLY suggest you forgo any reservations at this establishment unless you're feeling nostalgic and want to experience living in a strict college dorm setting while on vacation. I can't stress enough how aggravating the stay here has been. It has left an unfortunate terrible taste in my mouth for this otherwise absolutely amazing city. I have NEVER payed good money to be made to feel so childish, embarrassed and infuriated. The travel company which booked this hotel will be warned and it will be highly recommended that they immediately stop using this hotel in the future. YOU HAVE BEEN WARNED!!!!!!!

Max and Bruno were awesome. A clean and well run hotel. The pretty breakfast server was very…read morekind. The bathroom floor is very slippery. The breakfast, although cold, was super good. Kiwi fruit in February. ...In Austria? Who knew?! Best staff we had in 3 wks in Europe.