During the recent cold snap that came through, our furnace went out. Anderson Air responded…read morerelatively quickly, getting a technician on site that Sunday afternoon who diagnosed the issue as the heat exchanger. It clearly had cracks rusted in the pipes and needed to be replaced. Monday - the supply house was closed Tuesday - the part was not in stock and had to be ordered Wednesday - heat exchanger replaced, then realized the control board had a short that also required a replacement Thursday 3:30 PM - finally got the furnace working again. We have 4 small kids at home, and my wife is pregnant - we were without heat for 5 full days, and Anderson's response was not urgent. Subsequently, the Heat Exchanger was covered under warranty and we were hit with a $2,300 bill for "labor". After asking for clarity this generic line from their pricing sheet included labor, "other parts" and refrigerant among other things. We were charged to refill the refrigerant when the heat exchanger was replaced... This is a reflection of faulty management, and taking advantage of customers. We will not be using them again.

We have both up and downstairs systems. They are ~15 years old. One compressor died and the other…read moreone was "noisy". In the process learned the old R-22 refrigerant systems are now outlawed by the EPA. Decided to have both systems replaced and not "patch" the issue. We got 3 quotes the same day and chose Anderson Air. Very professional, took the time to completely map out the current systems, and offered a very easy to understand quote. They even included a higher capacity system with upsized ductwork. Next day a large crew showed up and knocked the job out in 6-7 hours. Very impressive. Two t

Deciding whether to keep fixing an old unit or replace it altogether is never easy, and that's…read moreexactly the spot I was in. The technician didn't rush me at all--he took the time to walk me through every option and explain things in a way that actually made sense. That alone made me feel confident I was making the right decision. What really stood out was the follow-up. Even after the visit, he was easy to reach, and if he couldn't answer right away, he'd text to let me know when he'd get back to me. That level of communication and care means a lot. Experiences like this are why I continue to trust Holiday Island Airco--for regular service and now for my new unit installation as well. Thanks for keeping my home comfortable year-round!

I've used them three times. Once to correct a deficiency on my downstairs air handler, once for a…read morecheckup and lastly for a repair. They are prompt, courteous and honest. I definitely recommend them.

I'll not bore you with lots of details. I'll just tell you they are square shooters and deserve all…read moreof five stars. They won't treat you like the big advertisers. Just excellent honest repairs at fair prices. Great place to call if you have problems. Kinda like having a friend in the HVAC business.

As life hands you lemons, we woke up on a 100 degree day to our AC blowing warm air into the house…read more Of course this was on a Friday and of course we have dogs that were going to get too hot before too long. Enter in Clayburn HVACR. Not only did they work with us on scheduling and squeezing our emergency in, they provided outstanding customer service, got right to the point on the problem and had us fixed in 30 minutes. Add the cherry on top of our now lemonade, the pricing was amazing. I will always use Clayburn for all our HVAC going forward. Hands down the best...