I have been on both sides of Rent Lexington, and so far my experience has been fantastic! If you…read morehave a question all you have to do is ask it, and you will get a straight answer! I adore the management staff!!! Owner is great! LOVE THEM!!! Also the rent is fair as well.

DO NOT RENT FROM THEM!! My mom had a COCKROACH INFESTATION at one of their properties when she…read moremoved in, and they did NOTHING about it, they came to "spray" rarely and it did absolutely nothing and they only got worse, they were only in the kitchen!!! WORST Management absolutely disgusting.

I'm coming up the end of my lease and I could seriously say this is by far the best experience I've…read morehad with a company I've rented from. Anything I've had issues with, they have communicated thoroughly and their hospitality is more than I could ask for! High recommend

If I could go lower than one star I would. I've been living in this crappy house for about two…read moreyears now. There is holes in the walls, the front door and basement doors are always broken, the bathroom titles were breaking, etc. I recall one time we called about our mouse problem and they told us we had to deal with it. Another time we called and they straight up hung up on us. There was a time, after the city had to get involved (3 times actually) that they finally sent someone over to fix all the issues. These people were supposed to do 3 days worth of work and only did a day at that and have never returned for the other 2 days. This is the WORST company you could go though for renting. I can't wait to move out.

I am writing a review as a landlord and property owner rather than renter…read more Realiant has been managing my duplex for 6 years. They have been prompt with filling (leasing) with tenants and steady with getting rents paid, dealing with difficult tenants, and making repairs. When I did a walkthrough of my own properties I did find some minor issues that the tenants had complained about but were never fixed. So I followed up and pushed to get those issues taken care of and progress is being made. My advice to renters is this: don't complain so much about the managers but complain about the owners. The owners are the ones who authorize repairs or don't. It's ultimately the owner's responsibility. Ask Realiant for what you need, and if you don't get it, tell them to pass along a message to the property owners, that you are going to move out etc. if you don't get your needs addressed. It's basic customer service. The customer is always right, so make your voice heard and don't give up. Thanks Realiant!

Could not have been any better in helping us find a new rental home. Everyone was so nice to work…read morewith and we helped find the perfect home for our family. Grace B

Excellent company. Everything & everyone is top notch. Owner, staff, maintenance, etc.read more

No communication at all-- I'm talking, after they purchased our place it took four phone calls to…read morejust have a method to pay rent, which they *insisted* they would have gotten us before the first/when it would be late... but the official notice wasn't even delivered until the first. And mind this wasn't an instance of the mail delaying, they did drop it on our doorstep. Multiple instances of having to make 2+ phone calls, leaving voicemails, 2+ emails, and texts all on the same subject to get a reply days later from someone who isn't even our property manager. All of this has been within the first month of them acquiring this property. Killing myself would be preferable to having to deal with these people for the full extent of a lease. Thank god they didn't buy my apartment until I was two months off from leaving. Now if only they would ever follow up on/confirm my moveout upon lease expiration... I guess it's back to spam calling and emailing.

The office staff at MPM are both dishonest and ineffectual. They will dismiss health concerns and…read morenot address glaring safety issues. They will ignore emails when it suits them. For any current tenants, just know that Kentucky state law requires that both the tenant and landlord perform an inspection prior to move-in and a signed agreement regarding the condition of the rental unit. Any damages assessed during move out must be verified against the move in list. **IF they don't perform a move in assessment, they cannot legally keep your security deposit** Do not rent from this company if you can avoid it

Elite Properties does not actually have a physical office in Lexington, KY. Some where in Indiana…read moreand they protect that information . My apartment building sold out to them. Things went down the tubes, like what is the contact information. I now have rats at my door. Other residents have asked for help. They just shut you off, do not respond and this has been months without any response, any help.

I can honestly say that these folk change the trajectory of my life for the better. The charming…read morevideos that are posted on the old inter-web, combined with the cheerful disposition of the staff and their commitment to getting us the right house allowed us one of the more buying experiences. Ken, Mimi, and Brad. Thank you so much for everything, words don't express the gratitude that we have for you. God bless.

I have rented from Top Shelf Property Management for years and LOVE them and Kathy is amazing…read more They actully care and that is rare. I will aways reant from them.

amazing rental company. always responsive and professional. and have always promptly responded to…read moreany issues that have happened to arise over the past few months so far. i plan on renewing my lease with them for the future.