My mother's funeral was at Marker & Heller on Old Troy Pike. It couldn't have been any nicer. The…read moreplace is beautiful and peaceful, the staff were kind and compassionate, the minister they put us in touch with gave such a moving service. We couldn't have been more pleased with the place or the service at what was a very difficult time for us. Thank you M&H.

I recently went to this Funeral Home for my Grandmother's funeral, and was very disappointed. I…read morehave dealt with many deaths in the family and have never been treated the way this place treated not only myself but my family. My grandmother, like most grandmother's had many grandchildren, great grandchildren, and great great grandchildren.. Many of us traveled very far distance to be there, and this place went out of its way to make us uncomfortable. 1st of all... no water, or drinks were provided or offered, 2nd my father's church provided meat, and cheese trays and were not given a private space to put this food.. they had a lobby but this space was occupied by another viewings family as well.. we were told to put a sign saying whose family it was for... seriously... then a man stood outside this room and would not let anyone leave the room with food or drink. He made comments like this isn't a restaurant, this isn't a place for children, etc. When my sister wanted to take our mother some water into the actual viewing, he made a big deal about this... I just think that this wasn't a great experience to celebrate and wonderful grandmother.

It's actually called Belton-Stroup Funeral Home. John and Susan Stroup purchased it in 2005 per…read moretheir website. I believe they are both USAF veterans. Susan answered all my questions as late as 9:00 PM ET [we are on Central Time], and really helped keep my family in N. Alabama in synch with the arrangements being handled locally by a family member in Fairborn for my sweet, precious Mom-in-Law's funeral which was held May 11, 2023. Thank you, Susan! She also helped me track down 2 floral arrangements my work [who so generously and kindly] provided for the service. She is poised, polished, helpful and responsive, and has a lovely manicure by the way! She arranged for us to pick up one of the arrangements at the funeral home proper after the graveside service at Dayton National Cemetary and the man who helped me at the funeral home was very kind, friendly, and helpful. Belton-Stroup handled my Father-in-Law's funeral in Feb. 2012 and my sweet Mother-in-Law, who arranged his service, had zero complaints and everything went smoothly [both at the funeral home service and graveside at Dayton National Cemetary. Thank you John and Susan, and Belton-Stroup for your detailed and professional help during a sad and stressful time.

Horrible place. A family member passed unexpectedly. The lady we dealt with was beyond rude. My…read morehusband wanted to see his family member before cremation. He was told be there before 4pm. He went at 2pm and was refused entry. To treat grieving families this way it's disgusting.

I only write reviews when it really moves me and I must write how amazing the New Comer Funeral…read moreHome is. The staff and their service are top notch and I know their price is very reasonable. They were so thoughtful about every detail. Thank you for everything.

My grandmother passed this year and we were extremely close. The Newcomer staff made this difficult…read moreprocess easier to handle. JED=AMAZING!!!!! He was the greatest, accommodating, kind, caring, efficient! Thank you all so much for your assistance and care in honoring my grandmother. Excellence!

What is green burial? That is the first thing the Hospice social worker asked as she offered to…read moreassist in finding a funeral home to take mom's body. I could describe it, but did not realize finding a funeral home knowledgeable of the process would be such a task especially at 2 am. The social worker and I Googled a few places and waited for call backs. One location called back and were very derogatory about the cemetery that my mother had chosen, which quickly left an extremely sour taste in my mouth. However, though they were negative and answered very few of my questions, the funeral director did mention there is a Green Burial Council that certifies funeral homes in green burial and their website has a list of certified funeral homes across the country. As we scrolled, we found Routsong. The social worker called as I being the nerd I am looked for online reviews. They were a funeral home I wasn't familiar with nor had anyone in the family used and at 2am I definitely couldn't make a Facebook post for intel as mom needed a place to go ASAP. From the initial conversation to handling the final payment, Routsong has been a godsend. Through the process of planning my mother's celebration of life, I worked closely with Sam Routsong. I found him to be extremely helpful, personable, and knowledgeable. He also helped with working with the insurance companies and cemetery on my behalf, which took a lot off my plate! Planning a memorial is akin to planning a wedding there are so many minute details that can easily be overlooked, but Sam made sure nothing was overlooked and communication was flowing. This was especially helpful as I can be a little OCD when it comes to planning things. He made sure I was able to visit the florist and gave the final ok on the flowers for the memorial. He "officiated" mom's grave side service and he was tremendously attentive to myself and the guest at mom's actual memorial... even to the point where people were like "do I smell cookies baking?" And they did and were served warm cookies and other refreshments as the visitation progressed. Even everyone who attended the memorial were impressed by the service and venue. I cannot speak highly enough of all that Sam and the Routsong family did for me during this difficult time. And I know you want to know the answer to the million dollar question!!! COST... Though I've never paid for a funeral nor memorial before, I found them to be extremely reasonable and accommodating. Whether you have a set budget or the sky's the limit they want to ensure your "vision" is executed without "burying" you in debt. I would HIGHLY RECOMMEND the Routsong family when it comes time for your loved one to transition!

Everything was done with ease and with the highest professionalism during this trying time.read more

Superb service from EVERYONE in this office. They set up…read morean email group with their whole office and my family and all questions were taken care of immediately!!! Would HIGHLY recommend them for all my family and friends.

We went through a terribly tragic event, losing our father after a house fire. We didn't know where…read moreto begin with funeral arrangements. We met with Melanie who was compassionate, caring, and explained everything thoroughly. We felt as though we were a part of her family. Dad's service was very nice, and the funeral home is spacious and beautiful. We were able to bring in donuts for the visitation, and coffee and water were provided. Even after the service, the funeral home went above and beyond. A woman posted horrible words and death wishes to my mother (who also nearly lost her life in the house fire). We contacted the funeral home who promptly removed the terrible comments. Unfortunately, the woman and her mother continue to harass this wonderful business, posting negative reviews and demanding that they post their disgusting comments on my father's memorial wall. We never imagined that we'd have to deal with such tasteless behavior, and we're mortified that Melanie and Sara have to deal with this. Overall, this is a very caring and compassionate company that genuinely cares about the family and their loved one's final wishes.

I visited Dodds Memorial on May 8, 2024. I met with Sherry and she was awesome. She was very…read morecaring, sensitive and patient. She's very knowledgeable and answered all of my questions. My daughter accompanied me on the visit. Sherry's compassion impressed her as well. She has taken very good care of some of my family members and came highly recommended. I will definitely refer her and the company to family and friends. Thank you Sherry for taking such good care of me. Fondly, Sandra

If you don't have anything good to say; then say nothing. Wrong! I purchased a headstone for my…read morerelative from Dodds. I made the mistake of paying in full before I got the proof because I was in the military and wanted to tie up all the loose ends before I left. Big mistake! Every couple of months, I would get an email telling something was wrong. First they lost the picture. I emailed them a new one. Months later, It wasn't a good enough quality, can you send another original. I sent another original. Then months later and after asking several times with no answer; I was snail mailed the proof (not emailed as all of my correspondence was). The proof had MY own name on the headstone and no dates. I immediately and nastily emailed them regarding the crap that I had received. A couple of days later, I received a message stating they had seen the "mistake" too and was getting with that dept. to fix it. After a couple more weeks, I had to again email them and ask where the correction was. Finally ONE FULL YEAR later, and after a dozen excuses, I got the corrected proof. No headstone, but I got a proof now. After which they still had to make it and put it on the grave. You may ask why write this over 3 years later? Well, I am in need of another headstone now and that disgusted feeling immediately came back to me. As I am having to go out of my way to Cincinnati, because I wouldn't use Dodds in Springfield or Xenia again if my life depended on it. Sorry it took so long to warn you.

Would give 0 stars if I could. Completely unprofessional, staff is rude, items were lost and never…read morereturned after our service. Gave them a second chance when my father in law passed and that was a mistake! will never use or recommend this place again.

The staff at Richard's Raff and Dunbar in Springfield Ohio went I feel, well beyond the "expected"…read morein the care the provided for my husband Paul. From the initial late night home visit to take him into their care, to his final disposition. Too many kind and professional occurrences through the entire process to mention. I was extremely protective of my husband through his failing health journey but I feel perfectly at peace having released him into their care. I know he was well respected and taken care of, up to his final ride. I believe you can trust that you, your family and most importantly, your loved one will be ​treated with care.

My husband's funeral was amazing. We had a slide show of photos of his life and family…read more We had music to his preference and we had two people from hospice there one of whom, Candy, did a wonderful sermon. They were very professional and my husband looked absolutely wonderful. Everything was totally awesome.