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    Adidas

    4.0 (6 reviews)
    ModerateSporting Goods
    Closed 11:00 am - 7:00 pm

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    8 months ago

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    Boutique Paris Saint-Germain - Always a line to enter

    Boutique Paris Saint-Germain

    2.7(26 reviews)
    4.1 kmAvenue Montaigne/Faubourg St-Honoré, 8ème
    €€€

    Too expensive, staff kicked me out for looking, don't recommend going, support Real Madrid instead.read more

    This review is purely for an online order through website connected to this store…read more At the time of writing this review, I've had 9 customer service interactions that have not resulted in my issue being resolved. I have sent photo documentation, which I've also included below, to this company indicating that I ordered a PSG blue home stadium Messi jersey and was instead, incorrectly sent a PSG black third stadium Messi jersey. Despite how clearly I have documented this, and despite trying to address this by their customer service email process (customer.services@store.psg.fr) and by their customer service phone number, I have not yet been sent, nor has anyone offered to immediately send my correct item - the item I paid for. I have conveyed all of this by email to customer service reps, Pat, Charlie, Jesse, and Lane and by phone call to customer service rep Nella. I have asked 4 times to speak with a manager and have been told that managers are inaccessible if you call and ask to speak to one - that the only way to contact one is through the same main customer service email address I indicated above. Nella even indicated that she could lose her job by contacting a manager directly to assist a customer. I was also told that, even though the email customer service process seems to be resulting in confusion because multiple customer service reps are involved and end up asking for the same information repeatedly, there is no way for me to email the requested information directly to the customer service rep I'm speaking on the phone with. As a customer, who received an incorrect item, (and as someone living in the year of 2021 where technology has advanced us far past simple email and phone call - where we can actually have access to BOTH and at the same time!) the process seems purposefully designed to create a circular form of communication that does not have the PSG store company take accountability when an error is made. Their concern, as a company, should be rectifying their mistake, which they very clearly made. However, given their most recent response to me, it seems their bigger concern is getting the incorrect item back, as that's what they are requiring of me first before they send me the item I ordered and paid for. And, on top of that, nothing in the options they've given me takes accountability and compensates me for their company's messing up of my order. I would like the item I paid for shipped to me immediately because what has occurred at this point is I have paid for an item, their company has my money for that item, and they have not sent what I ordered. That's theft. I am also asking for the 5th time, to be contacted by a manager. Given this company's current approach with addressing this with me, I WOULD NOT RECOMMEND THAT ANYONE PURCHASE ANYTHING FROM THE ONLINE STORE.

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    Boutique Paris Saint-Germain - Das Innere des Paris Saint-German Stores

    Das Innere des Paris Saint-German Stores

    Boutique Paris Saint-Germain
    Boutique Paris Saint-Germain

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    Au Vieux Campeur - Notre boutique de Sallanches

    Au Vieux Campeur

    2.5(69 reviews)
    1.3 kmSaint-Michel/Odéon, 5ème
    €€€

    The store at 80 boulevard Saint-Germain was understaffed when I entered to buy a pair of shoes…read more Of the five staff members whom I encountered, only the security guard greeted me. There was no sales person downstairs. There was only one person restocking merchandise, and he barely had the time to acknowledge me. Nonetheless, I was able to select, try on, and purchase a pair of shoes that suited my needs.

    Because Paris real estate is hard to come by, this store is broken up all over the latin quarter. I…read morewent here in summer of 2018. So obviously staff might have changed, but I found the female staff were fabulous and very knowledgeable. First, on my list was to get an Osprey backpack to hike Scotland. The saleswoman was fabulous, asking me all sorts of questions to determine my precise needs. She helped fit me into the right one and I got the color I wanted. In the end I was very happy (and still am) with my Osprey Kyte 48. The tent store is a different story. There were two salesmen in the tent store, one was a condescending prig even if knowledgable. The other salesman, was completely pleasant, patient and knowledgeable. I wanted a light weight tent and he went through all their stock to help me find what I needed, even showing me in the catalogue what was available. I ended up not buying because it just wasn't in my budget at the time. Ultimately, it comes down to who you get, but I'd shop here again, when I am in Paris, which is probably in the next couple of months.

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    Au Vieux Campeur - Du site

    Du site

    Au Vieux Campeur
    Au Vieux Campeur

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    Adidas - sportgoods - Updated May 2026

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