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5.0 (1 review)
Closed • 10:00 am - 9:00 pm

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1 year ago

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Columbia Factory Store

Columbia Factory Store

1.0(1 review)
0.2 km
•$

I was so excited to open the women's Kaleidoscope jacket as my christmas gift this year. I loved it…read morefrom the very beginning and wore it everyday to work but always changing out of it before doing any work. I wanted this jacket for a year long trip to South America and thought it wouldn't have any issues with day to day wear. Maybe 3 weeks after Christmas the outside seams started to pull and fray. I spent an hour of back and forth with the store listed on the receipt and the warranties department and was told I could have an exchange only because my mom had the foresight to give me the receipt and it was luckily 53 days after the purchase. The Columbia warranty is a livid joke. 2 options; a 35$ reimbursement for a seamstress to fix the problem OR Send your only jacket back in the dead of winter and wait 4 weeks for them to decide whether they will give you a refund so you can buy something else from their website. This experience alone makes me want to never buy Columbia again even though I got the exchanged jacket, it was a long and painful fight. I was assured it was a factory defect and I wouldn't have the problem again. Its been less than 2 weeks and I have a pull on the outside seam in a different location than the other pulls I had on the previous jacket. This is so sad and disappointing for a jacket from a company who should be able to stand behind their products. I will never be able to recommend Columbia after this, I will never be able to trust them and I will never again be a customer.

From the owner: Our Columbia factory store is located in Niagara-On-The-Lake, Ontario at Outlet Collection at…read moreNiagara. We carry innovative outerwear, sportswear, footwear, and accessories for outdoor enthusiasts of all levels. Stop by our outlet store before you take on your next adventure this fall and winter. We have men's and women's winter boots, snow pants, insulated ski jackets, and beanies to keep you warm this season. Whether skiing at Glen Eden, snowboarding at Holiday Valley, hiking the trails in Heartland Forest, or fishing Lake Ontario, we have the equipment to fuel your outdoor thrills. Shop our large inventory of performance products that will keep you warm, dry, cool, and protected year-round.

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Columbia Factory Store
Columbia Factory Store
Columbia Factory Store

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Aritzia

Aritzia

4.0(3 reviews)
0.1 km

Came after boxing day to check if they had the leggings that I wanted as they were on sale but out…read moreof stock online. When I first walked in, it gave a very cozy and classy vibe. There were a lot of sales associates on the floor. One of them had came up and offered to look for the size/ style I needed. The fitting rooms are big some include a full size mirror inside which makes it more convenient instead of having to come out. I had to try the different sizes of leggings as the material had changed over the years and from the last time I purchased them which was 5+ years ago. The girl that looked after the change rooms gave suggestions as to which size I should go with. She was very helpful. I ended up purchasing a few leggings for $40 each which was on sale. Highly recommend leggings from aritizia as the material is really nice.

I was a little overwhelmed walking to the store. There were so many people going crazy with all the…read moreclues in the sales, it made me confuse. I did ask one of the ladies if the red tags were the final price, she said yes, but then I was kind of confused because there was a lot of clothes that were regular price all over the place as well. I really love their design and the quality of the clothes and the comfort help made me feel! The changing rooms are really big and size. They have enough hooks because I'm very OCD sorting out what I want what I don't want. The inside part of the changing room had plush seats that people were waiting for. All around it was a classy!

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Aritzia
Aritzia
Aritzia

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Adidas - sportswear - Updated May 2026

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