I came with my family today and I bought one shoe for my daughter, and 1 didn't know where the line…read moreup was since there was no direction for that. One ladv (named Rita) from the cash told me that there was a lineup with rude behavior and then I went to the line again. Another cashier came and told me that she can help me, so I proceeded to that lady and Rita told me again that I have to be in the line with a verv rude tone of voice. I mentioned that the other lady called me which is why I went to her I, and kept on telling me to line up Inever seen this kind of behavior before ir this outlet mall. It was a verv bad experience and this lady should be coached on better customer service

This is a UGG outlet that is new to the mall I think. Or anyway, I didn't notice it in the past…read more Sometimes at an UGG outlet you can find the perfect thing. But they are usually pretty picked over on real deals, even their outlet prices are very high. This store was packed when we were here, but they usually are at other malls too. 3 stars for this chain.

Stopped in to the mall for some reasonably priced shopping and picked up a pair of boots here. The…read morestaff was friendly, helpful, and seemed knowledgeable on large inventory of products. They were able to offer help when needed and guided me towards what I was looking for. They also had a great buy one get one half off deal going, so I was able to treat my wife to a pair too. Overall a great visit and I will definitely be back next time I need a pair of boots.

This is a new store for this outlet mall. Not sure what it replaced but it's across from the Saks…read moreoutlet store. It's large and well lit. We came early in the day and it was all neat and organized. They had a ton of choices and all sorts of sizes. The salesman was very pleasant. 3 stars for this large chain.

I purchased a pair of pants online which were two big so ordered a size smaller when I went in to…read morepick up the smaller size I wanted a refund on the bigger size and was told final sale no refunds no exchanges no store credit. I am stuck with two of the exact same pair of pants same color etc. I emailed head office to make a complaint and was told I would hear something within a couple of days, a week later still haven't heard anything. I would have been totally satisfied with a store credit. They were not willing to budge or accommodate under any circumstances. When ordering online it is very difficult to know the exact size, a store that offers online should definitely offer exchanges, refunds, or store credit. Second time in Cleo first time was a horrible experience I don't even know why I went back the second time, I was hoping it was maybe just a one-off the first time around. I order from Rietmans, Mark's work warehouse, etc all the time and whenever something is not fitting properly I have never been given a hard time to get a refund. I am going to assume that in this economic environment and retail stores struggling that this store just does not need clientele. Let me add on the bottom of the receipt it clearly states. No sale final. So why was I not given a refund?

I bought two pairs of slacks for my wife while I was in Missisauga, two years ago. They didn't fit…read moreand I haven't been back since. I was in Buffalo so I went up to the Cleo Store at Pen Centre in St Catherines and they exchanged the pants for ones that should fit and sold me a new blouse to go with it. What a great store!

I'm fairly tall (6'4") and this location has great sizing for me…read more Matt helped me today - very friendly and altogether attentive guy - thanks, Matt!

Arrive early as soon as business opens for the best selection. Score huge discounts and savings. A…read moredetour from my original plan of visiting. Immensely grateful to the staff for their excellent customer service and recommendations, my uncle and two cousins for persuading me to browse at my leisure, and offering to get items for me. No rush. Shop gets packed with loyal customers that know their merch. Adapted State Track Jacket: khaki with white polka dots. Very comfy for traveling and workouts. Convertible Mid-Rise Pant: red with beige or off white includes zippers if you'd like to attach and convert from shorts to pants and vice versa. Comfy to use during long exercises an hour or over. Absolutely love the multipurpose function. Tearaway Mid-Rise Track Pant: light orange or peach colored pants with buttons on the sides. Keep it partially open with flyaway look, roll up or keep down. Fast and Free HR Tight 25" *Pockets: feels lightweight, holds tummy in, buttery smooth, after intense workouts. Love the multiple pockets. Lululemon Align HR Pant 25" Pockets: same functions for the one above. Everywhere Backpack *Wunder Puff: classic color and design with silver zipper, spacious, perfect for traveling. Material reminds me of admiring a black, winter puff jacket ideal for snow. CAN Future Legacy Everywhere Belt Bag Mini: 1L in size, perfect to hold essentials, red to represent Canada Day July 1st every year. Free parking. Enjoy shop till you drop!

Exceptional and out-standing customer service combined with excellent prices! What more could…read moreanyone ask for in their shopping experience? The employee serving me was Charolette and she was extremely thorough and dedicated to help me find both a shoe and a boot. My feet are not easy to size since. Sometimes I need two different sizes. I wear a knee-ankle foot orthosis on my right leg only. Charolette spent over an hour with me, and was willing to spend another hour if needed. She was determined to make sure I left feeling satisfied. Excellent multi-tasker as she helped other customers in-between, and was patient and friendly the entire time. Store manager Christina tried to help as well by searching for shoes whe I could buy two different sizes for the price of one. Christina made me feel positive, reassured, and confident in my foot wear needs having experience fitting other customers with various types of orthosis.

Check your receipt carefully as well as the price on the box. We were charged the full price not…read morethe sale price. When I called to ask what could be done, I was told that I was charged the correct price and the price sticker must have been switched from a different shoe. Not the kind of customer service that I was expecting.

Nice place to shop and find some great deals! This chain offers products similar to TJ Maxx or…read moreMarshalls -- everything from brand-name clothing and footwear to home decor, kitchenware, and seasonal items. The store is very clean and well-organized, making it easy to browse and spot new arrivals. There's truly something for everyone, and with fresh inventory coming in regularly, it's always worth popping in to see what's new. The staff are friendly and helpful throughout the store, creating a pleasant shopping experience. Access is easy -- located right at the front of the mall with plenty of parking, so getting in and out is a breeze.

Stopped in on a whim and it's a huge sale. But wow do things start off high. It's busy and…read morecrowded. They are trying to keep the checkout line moving.

They have amazing deals at the Under Armour Factory House. Pretty much the entire store was BOGO!…read moreThe only tough part was actually finding something that was, well, nice. There's a lot of different sections like running, general training, and golf for men, women, and children. I just wasn't a fan of any of the colour combinations, branding (they carried the line by the Rock), and the graphics they had. They had some Toronto wear that featured the "416" area code but wasn't as nice as what they offer at Peace Collective, for example. It was so hard to find a second item to buy even with the good deal, so we wound up leaving empty handed.

No longer at this location. I found the relocagted store…read moreexcept hours did not start until 11:00 A.M. As always I found great product and amazing sales. K.L.

This seems like a large Nike store more than a factory outlet. The store is pretty large and has a…read moresolid selection. It's nowhere near the size or selection of the Nike outlet store in Las Vegas and nowhere near the deals either but deals can be found. They have all the clothing to look like or act like a jock. There are racks of clearance items which are definitely sales but not the deep discounts that you can find elsewhere. The shoes selection is also large but it has a lot of styles that look like they were kicked out of the Frankenstein collection. If you're looking to find some gems it's definitely possible here but definitely on the discounts that I thought I'd see.