We are a group from Miami, FL that stayed here for one week. We were very happy with the service provided as they had very friendly staff (most were English-speaking). Hakan was very helpful, attentive, and quick to respond to our needs. Breakfast was included each morning. No gym or pool as you could expect from a 3-star hotel, but the rooftop restaurant had a spectacular view of the Istanbul sunsets...a must! read more