These guys were AWESOME!! We rented a moving truck & trailer from them. They had everything ready…read moreto go for us, the process was painless. They even gave us the tip to check the straps around the front wheels every time we had up, because they can rattle loose in some cases. So we just need to keep them tight! Our wheel was losing air so, before we start our journey, we will ask them to help us make sure it is solid. Wonderful guys!!!!

From the owner: Sam's Self Storage formerly Second Garage Mini Storage. Owners Sam and Carolyn Knutson reside on…read moreproperty, offering you 24 hour security and peace of mind. Best prices in town on various unit sizes. Monthly rates start at $35. Offering 5'x8' spaces, 10'x10' spaces, 10'x20' spaces, other sizes may be available. We offer you 24 hour access to your unit and belongings. Offer outside storage for your larger items such as vehicles, boats, and RVs. We offer easy access, located off of South Wenatchee Avenue. If you want to store it, we can help.Office is open Monday-Friday, weekend hours by appointment.

I wouldn't even give one star if i didn't have to. i…read morereceived an email on Sept 9th telling me that I was 2 months behind and that I had until sept 19th to make the payment of $337. I got paid on Sept 11th but that was a Friday and I didnt get the payment maid that day so I planned to pay it first thing Monday morning which was still well with my time limit according to the email I received on the 9th.. however on Sunday, September 13th I received a phone call informing me that my account was delinquent, that on Aug 30th an auction lien. Had been added to my account (while it was still only 1 month behind) I now owed $565. Mind you, my monthly bill was only $61 and I was only 2 months behind. I told them that can't be because I received an email telling me that I had until the 19th. They said"that's why are cashing you now... to let you know that an auction lien had been placed on my account, your unit will be inventoried this next week and your unit will be put up for auction." I asked why it went from$337 to $565. I was told it was because of the $250 inventory/ auction fee. I said, "well if I pay whst the rmail said i have to pay by the 19th of this month y you won't have to inventory or auction it so i shouldn't have to pay that fee." I was told that no matter what, at this point of have to pay the $565 even though i still had 6 days according to the email i received 4 days ago to pay only $337 to still access my belongings. They refused to work with me in anyway. They talked extremely rudely to me.. she kept using me that she understood but was being very rude the entire time. They came a time when I realized there was nothing I could do about my unit and I simply tried to explain how misleading it at to even receive the email trekking me i had 10 days to come current en in fact 4 days later I would receive this phone call and maybe they could work on that so other people don't get duped into losing their unit. She was extremely condescending and kept telling me that she would be happy to help me understand the process. She wouldn't even hear what I was saying. DO NOT TENT FROM THIS COMPANY!!!!!!!! I CANNOT SAY IT ENOUGH! DO NOT RENT FROM THIS HEARTLESS, RUDE COMPANY!!!!!

Frustrated by the lack of communication--calls during business hours go unanswered, and my emails…read morereceive no response. I haven't even had my storage unit for a year, they sold the business to some larger company, and new management already raising the prices. DO NOT USE THIS STORAGE FACILITY!

This place is great! Everything is clean. The security is top notch. I wouldn't trust my stuff…read moreanywhere else. The staff is always helpful. However, this place is very busy and it may be hard to get the right size of storage.

I dont suggest anyone to ever use them. They are rude and high priced. They don't know how to…read moretreat people. They said I had garbage outside when I'm barely there. I rented a uhaul truck from them and the check engine light was on. I said something to them about it and all he said was it is what it is.

an ex added a unit for me which was really nice and I paid for both of our units next month. as…read moreluck would have it life happened and I entered a program 1-29 and didn't get out until the 5th Of Feb. I went in on the 10th or Feb and my lock had been cut off and my stuff gone through and cherry picked. . While loading it up the guy looking completely wasted said no that is my stuff. I mentioned i had the money he said he didn't care and tried to open my hatch. Cops were called. i had to pay double to get about 3/4 of my stuff back. Though it was my bad for being 10 days late, The guy is completely dishonest and a thief. Faith in good people is gone. gotta go washinhton.