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    Adaptable Builders

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

    Services - Adaptable Builders

    Bathroom remodeling

    Building additions

    Carpenters

    9 More Services

    Deck construction

    Kitchen remodeling

    Guest house or ADU construction

    Manufactured home construction

    Modular home construction

    Single-family home construction

    New structure construction

    Remodeling

    New room addition

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    5 years ago

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    Mr. Handyman of Guilford, North and East Haven

    Mr. Handyman of Guilford, North and East Haven

    (4 reviews)

    These people are great! They came to my house within hours of my call and did what was asked. They…read morearen't cheap ($250 an hour) but do great work.

    We contacted this Mr. Handyman about our front porch that was in desperate need of repair. We were…read morequoted an amount and told what needed to be done, and agreed to hire them. We supplied our own composite materials (i.e. Azek) and they supplied the rest. The first day of demo we were charged over $800 for labor and materials. They were at our home for about 3 hours. I paid without hesitation and even gave one of the workers an old bike I had in our garage for his kid. They seemed like nice, honorable guys. I expressed concern at one point during the work when I noticed that the cuts the worker had made were not straight. He informed me not to worry and that, "it will be seamless" once finished. On the last day of the job, I spoke with the admin assistant who informed me that my bill had increased by $800-$1,000 above the quoted estimate. This was news to me and I told her I would like an itemized receipt to account for all costs. A general receipt for "labor" and "wood" was sent to me. There was no itemization at all. Considering we supplied the vast majority of materials, I still have no idea what we were actually charged for. At completion of the work, I was immensely disappointed and could not believe the workers were telling me this was a finished job. For starters, my post now hangs over the decking on one side (see photo). Additionally, their cuts were crooked, their corners not square, and they tried to make up for their poor craftsmanship by filling in with caulk. They also removed our railing and left the post where it was attached unfinished, with a screw hanging out. See photos below for details. I refused payment at completion and called the owner (Jeremiah) to come take a look and help me resolve the issues. I sent him photos and he came to my home with one of his seasoned carpenters to review in person and determine a resolution. At first both men began defending the work, but ultimately it was clearly indefensible and they finally agreed to repair at no additional cost. We all agreed piece by piece which items needed to be repaired and replaced. It was the majority of the job. When they left, we had agreed that his seasoned carpenter would return to repair the shoddy work and that I would pay the remaining balance in full so long as the job was done satisfactorily. We did not agree on a timeline however, and I did not hear from Jeremiah again until over 3 weeks later (?) when I contacted him to inquire about when I might expect work to begin. At this point, Jeremiah's story had changed, and he was no longer agreeing to repair the job unless I paid in full up front. I told him that this was ridiculous because then I would have no guarantee that the job would be done well. He stood his ground and informed me that I "could not be trusted" to pay. I then offered to pay half of the balance with the rest at completion, to which he declined and continued to insist on payment in full before sending anyone for repairs. Since there was no way I could rely on a job well-done based on the first go-around, we decided to part ways. Now I am $800 in the hole, plus the $800 in materials we supplied that were ruined, and still do not have a porch!!! This business cannot be trusted, does not guarantee its work, is unprofessional, and in my opinion, is run by a shyster. I mean I could have written a poor review based on the extra $1,000 they tried to charge me, but their craftsmanship and unreliability are the most shocking. I am disgusted.

    Mr.Ralph Home Improvement LLC. - Full bath remodel. West Hartford, CT

    Mr.Ralph Home Improvement LLC.

    (15 reviews)

    As a first time home owner with a fixer-upper getting professional help is intimidating, both for…read morethe cost and worry that the job will be done right and on time. My first project with Mr. Ralph was to finish up a DIY project I started and did not have the skills or time to finish. The work was extremely affordable, quick, and done well. I have an old house with many poorly done home renovations by the previous owners, he has dealt with them professionally and patiently. I have since used him for 4 other projects, most recently an extensive bathroom renovation. I am eager to learn skills that will help me do projects better myself and he has been a great teacher, not only in prioritizing projects based on what is important, but also in the materials and techniques. Projects do tend to go a little past the quoted time frame but it is because he cares about the details and doesn't hurry over the unexpected issues that pop up with old homes. He treats us like family and will probably end up re-doing every room here. If you want a rush job without quality or are overbearing I would pass on hiring him. We couldn't be happier with his work and professionalism!

    Please do your research. Mr. Ralph Home Improvement is NOT a licensed home improvement/kitchen…read morerenovation contractor. Although, I asked on our initial conversation and he confirmed that he was licensed. After seeing the pictures of a new kitchen and reading the excellent reviews posted on yelp I contacted Mr. Ralph. He first gave me a labor cost of to renovate my kitchen for $3,000. After a few days he text me dropping his price to $2,700. He said he understood my situation & was willing to help me out. Few days later he went to my home, measured, sent me a shopping list of the items I needed. I ordered them through Lowes. Had them delivered bc his truck didn't have room/space for all the materials. While waiting on the new cabinets he demoed the old kitchen cabinets, painted the ceiling, walls and trim. This is where things began to go south: After noticing the old wall were the original cabinets were not painted, I asked him why not paint the old walls? He was resistant bc the new cabinets where going to be installed and no one would see it. He later gave in & began painting the old yellow walls. He charged $500 for the paint job + I purchased the paint. The quality I was promised was NOT what I or my real estate agent was seeing. The purpose of this project was to renovate my old kitchen so I can list the house for sale. After telling Mr. Ralph I was not happy on how large the gap between the refrigerator and top cabinet is I asked if perhaps the cabinet can be switched to a bigger/more functional size. At first he told me the gap can be covered if I placed something on top of refrigerator. I said ok. I thought perhaps a sign or basket would do the work. A few days later my realtor goes in, sees the cabinets and was also not pleased. She's sold properties for many yrs and is able to tell something is wrong right away. She called me up- bc I'm out of state- sent me more pics and strongly encouraged me to get the right cabinets for this area. After reaching out to Mr. Ralph he became belligerent, said I was micromanaging him and should trust the process. Mr. Ralph then texted me to let me know he was packing up & leaving. He demanded the rest of the $ owed which I had paid 1/2 of what he was charging me up front. Told me the job he was doing cost a lot more than $2,700 yet that was the cost he gave me. He told me if I did not paying him the rest of the $ owed he would not return. I asked him: would you pay for a job you are not happy with? A job that hasn't been completed? No, I didn't pay him & thankfully did not return. I failed to do my research for project. As a first time home owner who moved out of state & needs to sell the home. I trusted someone who told me on many occasions he was professional, experienced and meticulous at his craft. For this I'm paying the price. Please do not make the same mistake. Do not take a contractor's word no matter how nice they seem. No matter how many times they tell you they understand and want to help you. Ask to see proof- which I was never provided. All I received was an invoice for the renovation of kitchen cabinets and painting of my kitchen. I'm glad I listened to my realtor. In less than 24 hours of Mr. Ralph walking out of this project a new certified/experienced/recommended contractor stepped in. He wasn't shocked of the quality/service I received. Unfortunately, he's had to step in to fix jobs like the one I was left with. The new contractor confirmed: All the cabinets and counter top that were initially ordered were measured incorrectly & ALL the materials which were order needed to be returned w/ the exception of the ones already installed- bc those can't be refunded since they've been drilled in. I've lost $ & a lot of time. My home was suppose to be listed already. I lost $1,600: $1,350 ($2,700) was given as a deposit + $250 ($500) for kitchen paint job. I now have to pay extra to get the job done correctly- so basically I got what I paid for . Lesson learned. Do YOUR RESEARCH. No proof of licenses, no contract, no drawings, etc no business/$.

    Adaptable Builders - carpenters - Updated May 2026

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