I am a sad person. I need help. I turned to Adapt through the Suicide Prevention Hotline. I have been assigned 2 separate counselors, neither able to be at the appointments with me regularly. First was the Chrisis Team lead, so she was often too busy, canceling last moment and no make-up appointments. (Yes I was clear on my intentions to kill myself and active self harming happening). I asked to be reassigned to a new counselor, that took over 2 months of me calling 1 or more times a week to ask if they found anyone for me, and eventually my PCP Dr who is part of their integrated medical system got them to assign me a new one. The new one was phone only, and after 3 appointments (she only could see me every other week btw) canceled same day in the AM 2x (thats a months worthnof time) through a secretary. I just received a letter stating that because I didn't show up to my appointments they are canceling me as a client. Uh, I have abandonment issues, along with a lot of other issues, have been consistently triggered while trying to get help, and now they are telling me I'm the problem? And people wonder why folks like me don't seek mental health help? Well, this is my status quo any time I try to reach out for services. Thanks Adapt, for being so adept at not helping. This is not just my experience, my lil cousin is having the same experience. Which is crazy cause my daughter is having a great experience with them, as was my husband while he used them, and my cousins GF is in luck too! I know it seems like maybe I'm too scattered to show up to my appointments, but one thing I'm good at is writing things down and showing up, it's legit one of my trigger things. So them saying I didn't show to phone appointments, when they kept canceling or leaving me waiting in the waiting room, and I'm out of my mind, ya. Super helpful. Thanks for firing me as a patient/client while also not showing up to help. read more