John M fails to report that when doing a free estimate for fence removal, some cement post removal, plant removal, pruning, irrigation changes, landscape renovation and lawn evaluation his wife was told that a soil sample was needed to evaluate the problems with the lawn. She refused to pay for the soil sample, she also tried to have us remove more plants that were put into the final contract as well as trying to and removal of all cement posts appropriately 50 instead of about 8 ( these were over 150lbs per post and required two men)In addition to this she tried to get additional changes to the irrigation that were not in the contract. Plants are not a guaranteed with replacement when conditions of care are not achieved( lack of nutrients, disease and proper care, Contractor is not given a guarantee from said nursery) I personally delivered oak hydrangea to her work that she said did not make it out of a courtesy. At no time did either of these people call the company and inform Adam of any problems nor asked for recommendations to the problems with their soil. read more