I had Michigan Screen & Window do a number of door and window replacements at my house. I was very…read moreimpressed with their attention to detail, cleanliness, and well executed installations. I had a very old door that we wanted to preserve, but add a deadbolt to. They came up with a really clever solution to make it work. I will definitely hire them again this summer to install a larger window in my attic!

Do NOT use this company, especially if you plan on using a renovation loan or are buying a house…read morewith a FHA loan!!! Working with this company was a nightmare to begin with. When we initially called the company, we explained that we would be using a renovation loan to fund the project and went into detail how said loan worked with payment. We were assured that it was ok, thus we scheduled an estimate. We had a limited amount of days to get the quote in to our lender, and was upfront about that. We were told by the estimator that we would have the quote either later that day or the next. We ended up having to hound the company for the quote and it took a week to receive, thus delaying our close. It was like pulling teeth receiving information from this company. The worst part was when it came time for us to receive the clear to close. Our bank sent Michigan Screen & Window Repair the agreement, and on the third business day they still hadn't sent the agreement back. With renovation loans, you need a signed agreement in order to receive the funds for the project. After many calls, we learned that they REFUSED to sign the agreement because they needed the deposit first. Why it took 3 business days to tell us this is beyond us. We then said we could write a personal check so that we could get the agreement signed. Once the bank cuts them the check, they could just reimburse us. They said NO and would only return the deposit check to the bank. At this point we had our mortgage officer call them to try to explain better and they wouldn't budge. They even told our mortgage officer that they would have to send the agreement to their attorney first to review "and this would add time and money to our quote". Our bank has never had this issue with any contractor before, and we do not have these issues with our other two separate contracting projects. The phone call ended with Michele (their office manager) telling us that we would be best going with a different company. We were supposed to get the clear to close on our house today, and instead we are scrambling to find a whole new contractor. What this company has done is completely unforgivable and unprofessional and WILL be reported to the BBB for how they handle business. It should have been communicated to us from the beginning that they cannot accommodate renovation loans and time frames, especially since that was the premise of our first conversation with them. Do NOT use this company for your screen or window needs. You will regret it.

Quick call and they took measurements and within a couple weeks I had a great glass piece for my…read moredining room table

From the owner: The Glass Guru is your local one-stop shop for Glass Repair, Mirrors, Shower Enclosures, Windows,…read moreDoors, Screens and more! We offer the broadest range of solutions for your home or business, including niche specialty services such as Foggy Window Repair, In-Glass Pet Doors & Custom Mirror Frames, that you simply won't find anywhere else. We aim to save you time, money, and hassle. Before spending tens of thousands on new windows, let us evaluate them to see if some simple low-cost repairs might be all that is required. At The Glass Guru, our overall goal is to exceed your expectations. Our skilled team will provide you with a positive service experience, delivering quality service and installation on every job! Quality products, professional repairs and installations, excellent service with a smile... All for a fair price.

These people have been out to my home 2 times to inspect the issue with our windows (that are…read moresupposed to be covered under warranty) & write an inventory of the parts they need to order. You leave a message at their office & dont get a call back, even when you have given them weeks to return the call. Beyond frustrated at the disorganization & lack of professionalism demonstrated by this company. I would suggest going elsewhere for your windows & doors.

From the owner: Country Window & Door - Your trusted source for professional window, patio door, and entry door…read moreinstallations. Enhance your home's energy efficiency, aesthetics, and value. Our expert team ensures high-quality service and products tailored to your needs. Visit us at Country Window. net to explore our range of offerings and schedule a consultation today! Contact us for a free, no pressure estimate and start your home improvement journey with Country Window & Door. Note: Our team ensures a smooth and professional installation process with a focus on energy efficiency and curb appeal.

I found Renewal by Anderson at a home show at the mall. Amanda came out to quote me on 3 single…read moreexterior doors and one storm door. I was aghast when the quote came in at $27,000! Amanda was very nice and professional, but for $27,000 I could buy a new car, get two new roofs put on my house with some money left over, or take a globe-trotting vacation! I mean, that's the amount of half of the average person's salary! For DOORS! This is obscene. So, unless you have gobs of money to throw at some doors, in which case you should probably rethink how you live your life, look elsewhere.

They got me with "one page contract" with their own loopholes in between. We had new doors and…read morewindows installed within the past 5 years. I have had a tech come out and look at my brand new windows and sliding glass doors 7 times now. The bottom of my sliding glass door has been freezing ever since they put it in. The door is no longer aligned correctly there is mold all over the tracks and around the bottom. The screen door doe not stay on the tracks. The window have a lot of condensation the at the middle of the panels the condensation is freezing. (Yes i know some condensation is normal thats what they keep telling us every time we say something about it. Pretty sure cold air is coming in freezing that condensation that is probably accumulating because there is air coming in.

AMAZING! Garage door spring broke last night; called Quality at 7:30 this morning; and, even…read morethough it's hunting season, Gregg from Quality showed up and replaced the springs. Gregg was polite, friendly and professional! Quality is the BEST!

My newer garage door had been making a grinding noise. I should have called 6 mos ago…read more Fixed in 5 minutes with an adjustment and some lubricant. Thanks for the quick appointment response.

Terrible customer service. Months after finally getting someone to come to our house to look at a…read moredoor wall that is leaking we still haven't been able to get it fixed. Called several times to get a date for service and no one can give us a date/time for this to happen. Talked to 5 different people so far and nothing is resolved. We had 9 new windows put in 5 years ago and had nothing but problems with customer service then also. We will NEVER buy Pella products again. Finished the rest of our house with Andersen windows and are much happier with those.

Zero out of Zero. Waited for over 1 hour to simply pick up a replacement screen that we were told…read moreto "stop by anytime they're open". There is one very unprofessional gentleman working and after waiting 45 minutes and finally assisting me for 3 minutes, He "stepped away" to ask what some other folks wanted and started and entire sales pitch and walking the showroom with them while I stand here being COMPLETELY IGNORED! Save your money and find a reputable business that will stand behind their product and care as much about customer service as they do about making a dollar.

Cassidy did a fantastic job getting the plumbing setup and installing our master bathroom double…read morevanity. I couldn't be happier with the quality of her work and would definitely recommend for any work outside the scope of your average homeowner.

Cassidy is a gem. She is prompt and a true professional. We had a leak in 1 of our pipes . She…read morewas able to remove the bad pipe, went a purchased the correct parts, and installed it promptly. She extended the outside faucet for us so when we attach the hose, we no longer have to remove a piece of the siding to use the faucet. We are extremely happy and excited that we now have someone we can call for future repairs/improvements that will do a great job and we can trust. It's so hard to find good help these days... today we received a huge blessing! She cleaned up everything and made the piping more easily accessible for us. Definitely a win win situation for us...she rocks!!! We highly recommend her!!!