Excellent, perfection, professionalism, creative design, 1st place in mens haircuts at State, 2nd…read morefor women's cuts and styling, 3 for makeup,

I have been to cosmetology school and cut hair professionally for 8 years before receiving a…read moremaster's degree in education. Since I am all about education, and have professional experience in cosmetology, I wasn't upset when I didn't get exactly what I requested with my haircut. However, on a second visit to get some issues taken care of, I dealt with a rude staff member who blamed me for not communicating the hairstyle I wanted effectively to the student. Additionally, during this second visit, when I requested that my hair be cut "wet" to fix the problem, she "huffed" at me. Before she made any cuts to my hair I told her I didn't have a good feeling about this and told her I changed my mind. It took a lot of guts for me to do that as I am not a confrontational person. She replied, "I think that is a good idea" took off my cape and walked away. I don't know why I was treated this way. I smiled, I was respectful and courteous. But reflecting on it now, even my phone conversation to make the appointment was weird. When I stated, "I could cut this long piece off myself, but since you are a school, I figure we might as well use it as a learning experience for the student", the reply was, "I disagree. We are a recognized salon. Perhaps you can bring a picture of the style you want when you come to your appointment." Again, I said it wasn't a big deal, just a long piece that needs to be cut off. I never saw the student when I went back in, only a staff member. How will their students ever learn if not given the opportunity to acknowledge and fix their own mistakes, or learn the value of good customer service? This was the weirdest experience I have ever had. It was awkward, uncomfortable, and full of drama. I don't know what the normal procedure is for the school when a customer has an issue, but I was expecting to see the student who cut my hair the first time, and pay for the shampoo, haircut, and style again. I have never experienced contempt from a business that I am giving my money to and supporting; just....bizarre! Good customer service would have kept me going back to the school. I want to continue to support the profession and give students needed practice, but I will now drive the extra 30 miles to Camdenton's Central College of Cosmetology school to do so.

The hey were nice but had to return to fix my cut. Am thinking about going for a perm now .read more

Doyle and his crew worked hard to get me through the program. I cannot thank them enough for the…read morepatience it took to teach me my maneuvers. Anyone else would have given up on me, but the Clements made it happen. Thank you for a great experience, Paula McCullough Woodrome

I have no clue how this place has good reviews, I attended and they didn't teach our class anything…read morethey just said read the state CDL book.4 out of 5 failed the permit test when we went back to school thinking we might review and learn we were told to just sit in class and read the book again our teacher wasn't even their. One guy decided to quit he was told he's not allowed to leave I had an emergency and said I'd be back the next day before I got back to housing I was locked out and owner told me it doesn't work that way they had no intention of letting me inside to even get my meds until I assured them I'd be back the next day. And we t off on me for leaving my door unlocked when I left when I was never given a key or code to the door and wasn't a problem till they suspected I was quitting I had every intention of returning until I was told I wasn't allowed to leave and that it doesn't work that way. All they seemed to care about was getting that grant money no matter what I do not recommend this school I've already enrolled into another school that said they get a lot of ppl who've left this school I'm referring to the one in Lebanon but they own one in neosha aswell

Great school with great teachers. My child attended East from K to 2nd grade and he really enjoyed…read morethis school. They have a great parent pick up system if your child usually rides the bus and you need to pick them up instead.

The front office people need some customer service skills - every time I come in they depend on…read moreiPad to check in and out the students they assume you know what your suppose to do and they have their side conversation instead of helping the parent out . As soon as you walk in through the door they tell your Check in instead of " Good Morning, what can I do for you " and then prompt the parent to the iPad and ask if they need helped instead of having a side condensation with another front desk worker . She tells me Check in so I check in as a parent and then she goes you did it wrong ok so which one and she goes the student and then I say in a nice way this is new to me and she goes me too- NO this is where you don't agree instead you say let me help you / let me guide you .. I have not been at a school like this. They need to learn how to Empathize and acknowledge the people who come through the doors. I have work as a customer service and our company has won numerous of awards on j d powers and associates there is a disconnect between the people in the front saying their just a substitute " I asked her a question and she keep saying she is a substitute - I get it let's emphasize a little " I'm sorry I don't have the answer I'm just here replacing someone but let me find out for you " sounds better right? The people sitting on the right where just watching her make mistakes until I ask who can I ask about the field trip, again she repeats I'm just a substitute, finally someone in the back that was sitting down answer the question ". And this is not the first time and we have only been here in waynesville for 3 months...

Great school currently CO '27, staff is incredible, this school greatly represents itself as a big…read morehappy family with the most wonderful gratitude to its students.