I'm so grateful for the care and all the services that this facility has been providing for my mom…read more, from the girl that sets her transportation appointments sweet and kind Angie who always answers the phone with such grace and kindness, and has helped so much , to the social worker lovely Sheryl who never stops caring to help in anyway possible what a wonderful person , I am grateful for Zoila who from first day ensured me with respect and love that my mom is in good hands and she is extremely supportive, positive and exceptionally kind ,to the wonderful and patient niki who baths her with love and her heart , to the amazing Allen that was always there from the start making us always feel at ease and always so kind and positive doing everything he could to ensure we get taken care of, to the wonderful night shift CNA that takes care of entire patients with so much love and goes above and beyond always running to my moms aid without a frown, fred at the leisure room who made her smile brightened her day with teaching her card games with so much joy and excitement and patty has been my moms favorite, she's so sweet and extremely loving always takes care of her with a smile and attentive to her needs I'm grateful for all of them and last but not least mr x the fantastic man that leads the team with his best care and professionalism and captured my moms heart Thank you again! We will miss you lake balboa care center

Lake Balboa Care Center was the best-case scenario during a stressful time for our family. My mom…read morespent two weeks here recovering, and a family friend thankfully recommended this facility to us. After looking at other options, Lake Balboa was clearly a step above, and they truly live up to the 5-star ratings they proudly display throughout the hallways. From the admissions team to the social workers, nurses, physical therapists, janitorial staff, and everyone in between, the entire team was professional, kind, and consistent. As a family member, you're not just "along for the ride" here. They keep you in mind too. You're greeted with smiles, updates, and they do an amazing job of quickly putting a name to a face. From intake to discharge, everything was handled smoothly, and even after my mom checked out, they were still helpful with the follow-up questions I had. The only downside: the food isn't great. To be fair, this isn't a restaurant, so it's not a dealbreaker, but it's worth mentioning. The easy workaround is that there are plenty of food options nearby, the location is very central in the Valley and easy to get to, and food delivery was what we leaned on. The facility also offered to store food in a fridge, which we did, and that made things much easier. If you or a loved one are looking for a care facility, I highly recommend Lake Balboa Care Center. Thank you again to the entire team for taking care of my mom and treating our family with real care and respect. - The Goldie Family

North Hills is like living in a great hotel with an outstanding medical staff. The food is…read moredelicious. The rooms are spacious and comfortable. I was lucky to have Christi O and George as my treatment team. Mary Jane, an outstanding CNA made sure my daytime hours went well. And Maria Parada never missed a thing. My medication nurse shared her nephropathy experience with me resulting in a new medication for my case, At night our RN supervisor Destiny covered us like a warm blanket. Stephanie was a headphone hero! Marta often does double shifts. Christina made sure I worked hard in my rehab sessions. The social workers are really good. Shen brought my iPhone back to life after a hard fall. My caseworker and I shared the same surgeon creating a bond that will last for the rest of my life. CC was my first CNA and made a wonderful opening impression of the facility. When it came time to leave Lindsay Rodriguez packed me up. Everyone at North Hills loves their job. If your looking for quality heath care in an outstanding environment North Hills is worth a serious look.

Just want to give a shoutout to their PT ND OT - Michelle, Arminta, Oscar, and Cristina. They are…read moreso sweet and caring and they do a great job with the physical therapy and occupational therapy. I have a relative in this facility right now and the progress is very good. In general everyone here seems nice and pretty good.

They have really helped my mother. Great care from a very friendly and professional staff.read more

Our family had such a wonderful experience with the home health team that cared for my husband…read more From the very beginning, everyone was kind, professional, and truly compassionate. They treated my husband with so much respect and patience, and it was clear that they genuinely cared about his comfort and well-being.

Olga and Carmen in their skilled nursing facility are exceptional!!! They did a great job taking…read morecare of my mother-in-law in her moment of need. They were kind, caring, and patient, very grateful to have found such a great environment for our loved one. Highly recommend this facility.

My mother admitted to this facility for rehab and therapy. From good reviews, we decided to placed…read moreher here. However, it was a mistake. My mother did not received the care that she needs. Most of her stay , there were delayed in medical care. There was no communication from the staff, STAT chest xray order was done two days after ( no response from the DON regarding this issue) and my mother was noted with linens soaked from her feeding. Her bedside was cluttered with previously used items. On the day that she got really sick with B/P 200/90, shallow breathing with crackles,the doctor refused to transfer her to hospital for further evaluation. The facility , that has licensed staff should know what necessitate emergency care.

The Gardens at Northridge is a wonderful place, and we will be forever in its debt. We…read morebrought our 97-year-old mother here after she broke a hip for the third time. From the moment she arrived, the care was superb. The large and well-trained staff treated her as if she were a member of their family. From the administrators through the medication specialists through the wound nurses through the nursing assistants, the Northridge team was warm, totally professional and extremely patient. Pain management was excellent, and the nursing assistants were always available to ensure our mother's comfort. The physical therapy and occupational therapy is outstanding, and again, very patient. They tailored their routines to our mother's capabilities and always exhibited the utmost warmth and care. My brother and I were overprotective of our mother, and we could leave at the end of the day knowing she was in a caring and completely safe environment. I cannot recommend the Gardens highly enough.

The Gardens of Northridge is a great assisted living Since my aunt moved there, she has…read moreabsolutely thrived. She's more social, more engaged, and genuinely happy. She's made many friends and feels part of a real community, which means everything to me. There is always something going , plenty of activities, social events, and opportunities for residents to stay active and connected. This is not just an assisted living facility,it's an incredible community where residents are encouraged to live fully and joyfully. I'm so grateful knowing my aunt is now here. Highly recommend The Gardens of Northridge to anyone looking for assisted living.

My dad went to this facility after his hospital stay. At first I was apprehensive due to the…read morenegative Yelp reviews. I'm happy to say we had a very positive experience over the 20 days my dad was there. First off it's super clean, the staff is so friendly and helpful and they were very attentive to my dad. PT was wonderful! My dad has lower extremity Parkinson's which means he has struggles with balance and walking but Bobby and his team were so patient and compassionate with him. They really helped him achieve all his goals. All the departments were friendly and accommodating with any questions our family had. I highly recommend Northridge Care Center!!

First, the staff does the best they can with what they can do. Because they are so woefully…read moreunderstaffed, everyone is running around and things fall through the cracks. There is a pretty bad language barrier on the 3rd shift. I was in there for knee replacement surgery and a couple of the CNAs during the night shift didn't under the phrase ICE PACK. Communication is pretty bad with two of the nurse supervisors. I won't mention them by name, but I think it's time for them to find other work. One of them almost made me miss a very necessary surgery and didn't bother to let me know that they were having problems faxing information over to the surgery center. I was having problems with a very loud neighbor across the hall, and the weekend night nurse supervisor said that if I didn't like it that I could go elsewhere. Apparently, she got written up for that. We did not speak after that. On the whole, the staff tries to do the best they can under the understaffing circumstances. Some of the CNAs are golden. The nurses are unbelievably giving with the brief time they have to offer. The housekeepers do a terrific job. The kitchen staff was very helpful. The monthly "candlelight dinners" were pretty cringe and while they're trying to do something special, I found myself wanting to leave every ten minutes. I think they went with the most mobile people. Pro tip: lose the Karaoke. Sweet gal who tries her best, but no. Just. No. I shared the bathroom with the patients next door. Both staff and the patients next door walked in on me doing my business more times that I care to remember. If you're going to see the show, buy a damn ticket! LOL. Or... learn to KNOCK. It's not that hard to raise your fist to the door. Unless you're missing a hand or something, then kicking is entirely appropriate. The Physical Therapy team was terrific. They went above and beyond. They recently had their yearly inspection from the City of LA. They ranked a 3. According to the people I spoke to who were in charge of the inspection, Northridge is one of the better Nursing Homes in the area, and that scares me. I did my best to treat everyone there with kindness and respect. I saw Alzheimer's up close with some of the patients. A stroke patient screamed like a siren. The patient across the hall from me is verbally abusive to the staff and they have to just shut up and take it. During the final days of my stay there I was this close to letting the bully have it. Now that I have had a chance to decompress, They did the best they could do with the resources they were given. I would not go there, however, if you have been injured or are recovering from surgery. I had knee replacement surgery and there was no structured plan in place to help me to get from point A to point B except to go to Physical Therapy. So I was on my own.

Caremax Hospice Palliative Care was extremely helpful and supportive during end of life for my…read moreloved one. This hospice was there to support every minute we needed anything from the equipment to the medications and down to the nursing staff. They were there until the very last minute and even after my loved ones passing. This team of staff continued to show the up most compassion and delicacy around a very difficult time. Thank you to this great team of doctors and nurses, we are forever grateful for your tender, love, and care. I can easily say my loved one can rest easy in paradise because of all the dignity left during the Last stages of life. Although this may not be ideal for anyone but since this is part of life, I highly recommend this hospice for your families needs.

CareMax Hospice has a strong team dedicated to patient care. I have known them for awhile now and…read morehave recommended them to patients who are seeking hospice services. As an Administrator of a Nursing Home, I have worked with many hospices, but CareMax spends more time educating families, sends more nurses to visit, and seems to be in the business of caring, not just the hospice business. Dania, there field liaison is wonderful and has really helped educate several of my residents and families to help them make an informed choice.

Very happy with the care my mom received at this facility. It was chat gpt's top pick out of a…read morelist of options that the hospital gave her. I can't remember the names of the people who helped us but they had a team of people involved in her care, recovery, discharge etc. All super helpful and patient. We are grateful to everyone who looked after my mom during this tough time.

My granny recently got transferred here . The staff seems…read morereally nice , rooms are really clean , & they're really informative . My granny is having a hard time but the staff is sweet enough to try to explain to her as well as my family about recovery & such so we are all informed . I haven't seen anyone mistreat her & she also hasn't complained about the care it's jst that she's independent & would rather do things herself even tho she's fresh out of surgery . She has specialists come & therapy. They have activities & a space outside should they want sunlight or to go out . She's eating good meals nothing bad . Overall it seems to be ok .

I am a physician, and this review is written from the perspective of a patient. I have multiple…read moresclerosis and was hospitalized following an injury, after which I received inpatient rehabilitation services before being discharged home. I have been under the care of Americare for the past three years and remain so today. As a physician, I am well acquainted with home health services and the vital role they serve for patients requiring experienced, expert care. Americare delivers exceptional medical and physical therapy services -- the level of professional competence is as high as I would demand within my own practice. The office is responsive and the staff is efficient. A special acknowledgment is warranted for several individuals: Karen, who sees me daily without fail; Ani, a supervisor whose evaluations are both clinically sound and genuinely empathic; Jovi, the administrative nurse who holds everything together; and Gary, who oversees this remarkable team of caregivers. On Christmas Day, when my caregiver noticed we had run out of a necessary supply, it was Gary who personally stepped in as a delivery agent -- that gesture speaks volumes. My health is my most important consideration. With Americare, I have every confidence it is in exceptional hands.

We have been working with AmeriCare Home Health, Inc. since my husband was discharged home in late…read moreMarch. We are really pleased with the agency! Our LVN, Sandra, is wonderful. She always has the time to listen to any concerns, and has shared lots of little helpful tips to help in caring for my husband. My husband is also receiving PT services. The physical therapist who does the monthly evaluation is very knowledgeable and thorough. Anthony, the PT aide, is fantastic. He gently pushes my husband, all the while listening to my husband's concerns. Jovelyn, our case manager, is always available to take my phone calls and answer any questions I may have. And Gary, he has gone above and beyond is making sure my husband has the medical supplies needed in order to care for his health. Gary has offered several different options, and was even able to supply a few samples so we could see what works best for my husband's needs. The company employees that we have dealt with are all very professional, attentive to the patient's needs, and kind. Thank you AmeriCare Home Health.

I give this place 10 stars out of five , it's been a month my mom is there and they are very nice…read morevery hospital very fast acting whenever my mom needs something they give it right away. The place is clean open space no steps it's 100% ABA compliances I highly commend this place

Valley Grace is very clean, the staff are very sweet and responsive to call lights in a timely…read moremanner. The ladies here cook delicious meals too! They took very good care of my uncle, I wouldn't want him to go anywhere else!