Really a sad, angering and disheartening waste of precious money and time.
The staff combines the stuffiness and pretension of European-city stereotypes, with the incompetence and laziness of hillbillies. I cannot express the frustration of my four-month, nightmarish experience with them. They placed my living accommodations in an ugly part of town after advertising the "beauty of Vienna," switched my arrangement with the Vienna Conservatory at the last minute to be far lesser than advertised, and disdainfully never lifted a finger to help or to even partially compensate me when I told them I wanted to vacate two weeks in (they could have easily rented my room and given my spot in class to someone in the next 3.5 months, but instead they effectively kept me there! For that long!) On the human side, as opposed to financially, I never got any sort of remote apology for having rendered an unsatisfactory service, and I suspect they're small enough to react to this bad review without any concern rather than with any sort of earnestness, or so my previous interactions with them have led me to believe.
It has the workings of a nice program, but the staff (the teachers are just fine!) is so stuffy, lazy and unaccommodating, I genuinely would NOT recommend this school to anyone looking for a good language-learning experience in a German-speaking location. It was overall a huge scam and one of the worst experiences I've had abroad; I was very unhappy.
It gave me a bad taste for Viennese culture. Aloof, cold, pretentious, lazy and entitled. And much of it is a sort of fake Disney caricature for tourists anyway.
I mean this in a heart-felt way, please heed this and do not waste your valuable time. There are many other opportunities in the German-speaking world to have a nice experience.
(Also notice their only other review was written by an employee.) read more