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Act Care Transportation Services

5.0 (1 review)
Closed • 5:00 pm - 1:00 am (Next day)

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1 year ago

Drivers go beyond the call of of duty to provide transportation. Courteous and clean vehicles,

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Ride a Wav

Ride a Wav

4.0(4 reviews)
11.7 km

I encountered several issues when trying to schedule this service. For some unknown reason, my…read moreaddress would not come up in whatever system they use. I could bring it up in Google and other maps but I was asked to call back after they contacted their app's IT support. I did and the same thing happened. Out of frustration, they used another address close to mine and said they would add notes with my address for the driver. The pickup was scheduled for 3:00 so the guest of honor would get here by the start of the event at 4:00. To my dismay, the driver showed up at my address around 3:15 for the pickup instead of the address I had provided. When I called to ask what happened, I was told the pickup and drop off addresses had been switched in their system and they had no idea how. So, the guest of honor arrived late to his own party! Given this and the expense of the service, I was very disappointed and would not use or recommend Ride A Wav.

I was able to get my Mom a Ride the day before her appt. Talked to Lori about the troubles of…read moregetting transport for a wheelchair and she assured me they were the right place to accommodate. Kevin our driver was right on time for pickup. He made Mom feel extremely comfortable. Explaining to her everything that he was doing to secure her wheelchair. Kevin was with her every step of the way. Picking her up at the door and taking her in the office. It's also really nice to be able to ride a long if you don't want your family member riding alone. We will not use anyone else other than Ride a Way. Thanks again Lori and Kevin.

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Ride a Wav - Wheelchair transportation to court house

Wheelchair transportation to court house

Ride a Wav - Wheelchair accessible car service

Wheelchair accessible car service

Ride a Wav - Wheelchair accessible transportation to your local grocery store

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Wheelchair accessible transportation to your local grocery store

Your Cab

Your Cab

4.3(6 reviews)
14.3 km•Downtown

their description says they're open 24 hours but when I called on New Year's they said call back in…read morea half hour. So I did but it went straight to vm. and then it did again a few minutes later. When I called back from another number they answered right away but said maybe they'd have someone in our area in about an hour. An hour. We only needed to go from Mt. Airy to North Avondale. It's nearly 8 miles but that's not bad. We ended up having to pay a Lyft driver way too much for a 8 mile trip, even though I'm thankful he was there and was a safe driver, etc., and I know these taxi companies are complaining about Lyft and Uber taking their business, but then they don't even seem like they care for your business, or even block you instead of just say we don't have anyone avenue so please try someone else. Basic respectful customer service, even if you can't or don't want to take a customer, really isn't that hard. Didn't feel respected mostly from knowing I got blocked on the first call I made. PLEASE DON'T DO THAT TO ANYONE ELSE. I'd probably still actually recommend, just because it's not a national probably billionaire owned chain with who knows what ultimate agenda for us "little people", and their other reviews are good, but whatever dude. Glad I'm just visiting plus I've only had to uber or Lyft like 3 times total. The predatory nature of the rideshare pricing makes it so I'll keep trying for a traditional taxi cab type service when the need arises and hope someone comes through as a good taxi sometime.

The gentleman who picked me up was kind, considerate and patient. He took the most direct route so…read moreI wouldn't be charged for extra miles and he was timely and a very good driver. I highly recommend Your Cab and will only utilize their prompt service. Thank you for coming out at 1am to pick me up and take me home safely. Your newest customer, Brian Shea

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Your Cab - Cathy the owner with Ron. Call anytime you need a ride.

Cathy the owner with Ron. Call anytime you need a ride.

Your Cab - A TAXI IS CHEAPER THAN A DUI.

A TAXI IS CHEAPER THAN A DUI.

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Act Care Transportation Services - publictransport - Updated May 2026

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