It's been frustrating trying to get in touch with Eloff Perez and the Las Vegas Realty Black &…read moreCherry team. It's been two weeks across email, three calls, AND even a contact attempt through Yelp, but no response. I'm just looking for information and to learn more. I understand if they can't take on any more business or if they look at my home and decide they don't want to work with me. To just ignore repeated attempts at contacts seems like a ridiculous way to run a business. I see they have quite a few positive reviews, and I was hoping to add to this roster, but it seems I can't even get in touch with anyone there. For those who may be frustrated, there are other companies and options for you. It's just a shame someone would spend so much time building their business only to then have a complete lack of responsiveness to potential customers. It honestly makes no sense to me at all...

Eloff Perez refused to rent my luxury home put even though he promoted himself as a property…read moremanager. Somehow he took my advice previous review down. Don't believe all the five star reviews. He said NO! When I asked him to rent out our home for $2,500 a month. He harassed me via phone calls even after I blocked his phone number. Beware!

This team is hands-down the best property management I've ever interacted with. Jamie, Tyler and…read moreJackie have all handled my concerns promptly and effectively. If you need a professional in the real estate business, I doubt you can find a better team particularly in this region. I just wish he had an office in South Louisiana to handle my family's rental and commercial properties over there.

I researched for several Property managers to meet in person at their office. Graham team was 1 of…read more4 PM companies that i liked. I live in California and I needed to find a good, reliable PM to manage my pending rental property in LV. My goal was to close 4 properties by end of 2026, and ultimately have 10 rentals and needed to find a good PM and wanted to build a good relationship for the long term. Their reviews were solid and I spoke with Tyler at the beginning of researching for PM to manage my pending rental property in Las Vegas. After having a phone conversation, I wanted to meet with Tyler in person to discuss and decide if Graham team was the right PM for me. At this point I liked the reviews and the phone intro from Tyler. i sent a text to Tyler to arrange in person meeting , and confirmed that i was visiting. Everything sounded good... Until i traveled to Las Vegas on the day of the meeting in the morning. I drove about 6 hours from Cali to meet Tyler and contacted him 2 hours before our meeting to ask if we can meet earlier since i arrived earlier than expected. The text i received was nothing but utterly unprofessional and upsetting to me. Tyler responded via text that he wasn't sure if i was coming or not for some reason. Im coming from Cali and driving back and forth for 12 hours, so I had to plan my day a week prior and wanted to make sure this meeting was accomplished. The text response was nothing but upsetting and shocking to me because Tyler assumed that i was not coming, rather than following up via phone call or even a text 1-2 days before meeting to confirm the meeting. I will never work with a business that ASSUMES everything. How can you trust and leave your rental property if the PM assumes and doesnt follow up and have a decent communication skills?? It literally ruined my day completely and wasted my time. I would never recommend this type of unprofessional company to anyone. I would be horrified how they deal with tenants issues...! Im onto hiring PM within next week and this team is definitely not on my list.

My wife and I have been with Heidi for 10+ years, and she has always served us well in managing our…read morefour rental properties. We switched to Heidi when our previous rental manager stopped being involved in his property management company. The service soon degraded, and you never knew who you would talk to. Since Heidi and Mark manage their operation personally, you always know who will talk to you, and their communication skills are excellent. We recently had a renter turnover, and she handled the turnover seamlessly. We now have new renters, and they seem to be a quality family that will care for house like it is their own. This has been our experience with her over the ten years, and she helped us look for additional rentals as our resources grew. We highly recommend her, if you are looking for quality at a reasonable price.

Both Mark and Heidi gave us five-star service! They've been incredible with helping our family find…read morehomes and managing our rental properties. We really valued their professionalism, know-how, and meticulous attention to detail. Two thumbs up!

Best property management in las vegas Took care of me and my…read morefamily Adi was so nice to us!!

Adi, Cassie and their team were very helpful in selling my troublesome investment property. I was…read morein a bad situation and their diligence and friendliness were a big relief. We got the property sold and I've been feeling much better ever since. If I had used them when I was purchasing the investment in the first place, they would have been able to steer me in a better direction to begin with and I could have avoided the entire situation! I will certainly be talking with them first the next time I plan to purchase property in Vegas. Thanks Adi and Cassie!

Another year have passed and Wasim Faranesh did not dis-appoint. Still getting the same 5 star…read moreservice from his group. Definitely a great property management company to be associated with and definitely a must to recommend.

I've been trying to reach out for about 4 weeks on the different rental sites they have listings…read moreon. I haven't gotten any emails or calls back yet and it's frustrating because if they're this bad at communication it's raising red flags if I want to go through with renting with them. Because now, I'm just questioning if I ever need anything while living under their management will they just completely avoid me? Please please please fix the communication because this is really frustrating . -from a want to be future renter.

Joshua Segal is one of the best professionals that I know when it comes to helping a person start…read moreplanning their future goals in home buying. He really takes the time to get to know an individual and find out what is best for their needs. He's a team player and willing to work with whomever it takes to get the job done. I've already purchased my first home with the help of his amazing deal writing and I plan on purchasing my second through him as well. He will negotiate for you like nobody's business! Here's his contact info if you are looking for an amazing real estate professional!

Went into their office, trying to find somewhere to rent. They told me just go on their website,…read moreall of their listings are there. They were eager to send me on my way with out helping or without setting me up with someone who could, I will be taking my business elsewhere due to how little they show they care for their new customers.

Great experience very easy to contact and always ahead of any issues that might arise…read more Feel very confident with this company.

From the owner: SierraLV, a friendly, Full-Service Residential Property Management company in Las Vegas and…read moreHenderson with over 20+ years of experience. Finding the right property management company can be difficult, and with so many out there to choose from, it can be a daunting task. When it comes to SierraLV, we make it easy and keep things simple. Discover how we can make a difference for you!

Help me navigate a system I had no idea how to use not text or Internet savvy really know what app…read moreis the young ladies help me quickly and easily with the problem I was having

The absolute, hands down, worst company to deal with if you can ever get a response. If you go into…read morethe office, the people are nice but the behind the scenes decision makers are horrible!

I was extremely impressed with the professionalism, the high level of local real estate expertise,…read morethe attention to detail,the timely response and well just the real pleasure of dealing with the team at B&C. The lead me through the rough waters, guided me every step and were a great pleasure to deal with always. I was three time zones away and they found solutions to every hurdle. I couldnt have been more pleased with both their rental and resale capabilities. B&C is the best truly full service real estate agency in Henderson!

As an Owner to a rental property for many years, it can be very stressful financially and beyond…read more Some times it's smooth sailing and other times it's weathering the storm. Unfortunately, recently has been unforeseen financial burdens with repairs. I often get through these times by stopping and thinking of what I am grateful for. First thing popped in my head was SAVANNAH!!!! I seriously am very grateful for Savannah. I could not have weathered this without her. She not only seems to have knowledge in any type of repairs needed in your home. She actually CARES about you, your home and your tenants. The saying happy wife, happy life ! I say Happy Tenant, Happy Life ! Savannah makes sure you are getting the best prices and quality of repairs. Along with keeping your tenants happy. Thank you to Savannah!!

I had been managing our home for many years and was hesitant bringing on a property manager. Now…read morethat I have done so, I'm so glad to be working with Five Star Property Management and the Blue Team. Matthew and Randy from Five Star Property Management mentioned they have a philosophy of treating customers' homes like their own, and it really feels this way. I experienced some unforeseen problems with an existing tenant. The Five Star Property Management team has really taken it upon themselves to work with me through these problems which I appreciate. They were even able to surface problems with this tenant that weren't caught before. In terms of the Blue Team that I work with, Dominique and Trinity have been amazing. They are currently helping turn the home over after a challenging move out situation, and I appreciate how proactive they have been with communications and getting the home ready. I also appreciate the sense of urgency they are working with as it is not easy as a home owner to have a home sit empty. If you're even thinking about a property management company, do yourself a favor and at least have a conversation with Five Star Property Management.

Vonda was absolutely wonderful to work with! She was professional, responsive, and genuinely cared…read moreabout helping me throughout the entire process. She took the time to explain everything, answered all of my questions, and worked hard to help resolve my move-out concerns. I truly appreciate her patience, kindness, and dedication. It's rare to find someone who goes the extra mile for their clients, and Vonda definitely did. Thank you for making a stressful situation much easier. I highly recommend Vonda and Five Star Property Management!